The staff was extremely friendly and helped to make everything about my stay as convenient as possible. The interior, ambiance, decor and architecture were beautiful and opulent. The location to the harbor was awesome and just enough out of the way to not seem like I was on top of everything. I was not disturbed once by housekeeping when I was in my room. For the prices I paid it was definitely worth it. I didn't have a microwave or refrigerator inn my room which I think should be standard in all rooms. Out was hard for nude to keep drinks and left over food or snacks cold and I had to go downstairs to heat up my food. They accommodated more when and I asked for early check in because I arrived earlier then I planned. I also like that check out is at noon and not earlier and they didn't rush me to leave past noon. The bed was super comfortable, one of the best I've ever slept in. I liked that they had a little store also because my allergies were acting up and I was able to get meds. The free breakfast in the morning was very delicious. Also free coffee 24/7 was very nice. I would like them to provide free water bottles also. The complimentary shampoo, conditioner, and lotion were all name brand which I think is important and appreciated.the only real gripe I have is the elevator. There was only 1 for my side of the building. It took awhile sometimes but that's hardly a big deal. All in all I would stay there again. I thoroughly enjoyed myself. They also had a really beautiful outdoor patio with a fire pit but I did not partake. I also never knew if there was a pool and I would have used it I've I had a longer and not so busy stay. If they don't have one they should. I can't wait to stay there again. Nothing except that elevator.
Convenient location. Not necessarily the cleanest hotel.
Loved everything about this hotel. Will come back every time I come to visit my daughter here in college.
Clean room..rooms were nice size. It is further away from the city than I expected. Also, while the hotel itself turned out to be an ok experience, I thought I would be getting of into a Hampton Inn Fairfield Inn...
The staff was very very nice and helpful. They were very accommodating to our needs. Hotel very modern, looks to have been just remodeled from old factory. Clean, good for one nights stay only! This hotel advertises that it is in the Inner Harbor area however it is NOT! I was disappointed for the rate I paid for this 2 1/2 star hotel. The parking is horrible with very limited spaces for guests. There are no microwaves or refrigerators in rooms!
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Nice room, very quiet. $15 for guests to park car in lot. Notified about Thursday night party after it was already over.
Everything and everyone was great. Didn't expect to have to pay for parking. First time having to do that. But still will be using you guys.
Friendly staff. Beautiful rooms. Great car service.
The closeness of the music venue to the hotel, we were able to walk to many places to eat and drink and the music venue. they had a nice evening happy hour with wine and cheese for guests, which was nice. Paying for everything! Microwave: $10 Refrigerator: $10 Parking: $15 Late checkout: $35...are you for real? And the continuous noise from the adjoining room until 6am.
Location Added parking charge.... $15./ night Late check in....3pm Noisey air conditioner Poor shower set up.....potential water disaster possibility
Friendly Staff; inviting decor; competitive pricing. Located beside a church with a significant homeless gathering. Had it just been my husband and I, it would have been fine. However, due to safety precautions, we had to drive and then pay to park due to unfamiliarity with the area.
Close to inner harbor, less expensive than other hotels in the area. Very clean and quiet - the rooms look amazingly new and spacious! It's situated in a run-down neighborhood - we saw a drug deal going down about 200ft away. You have to pass through a lot of depressing areas to get to the Inner Harbor.
The amenities were stylish and up to date. The room was clean and very well furnished. Finally, the staff were very pleasant and the breakfast choices were good & fresh. The parking lot was small - however the price for parking was very reasonable. That's actually a big plus.
- very nice and friendly staff - very big and clean room, with everything we need - when we come back to Baltimore, we will choose this hotel again - a refrigriator in the room in summer months would be good (but sometimes they are very noisy in the night, so better to have no fridge, but an excellent quiet sleep)
Beautiful, luxurious room with amazing hot tub. Great location, extremely friendly staff, and delicious breakfast included!
Everything. Staff was SUPER friendly! The room was more than we expected. Enjoyed the decor. Parking was easy and included. Breakfast was served to our room on time. . Placing as our number 1 place to stay when we come back to Baltimore.
Awesome bathrooms, clean rooms, breakfast delivered to my door, bed size,friendly staff, the whole nine yards Sound of cars at night(second floor)