Busca vuelos baratos a Baltimore

Desventajas: La comida

Ventajas: Amabilidad

Ventajas: The airline manage to put me on an earlier connection to Mexico City, very appreciated

Desventajas: Plane seats are very uncomfortable, not enough space

Ventajas: see previous comments

Desventajas: see previous comments

Ventajas: El avión estaba súper limpio y en excelentes condiciones

Desventajas: Que no retrasen vuelos por motivos sin explicación

Ventajas: Amabilidad

Ventajas: It was empty

Ventajas: Friendly crew, but that is pretty normal for Aeroméxico and expected. Glad the seats had the flip up sides to keep ones sleeping head from falling too far to either side

Desventajas: A few more degrees of seat recline the meals could have been much better.

Desventajas: no tuvimos entretenimiento en todo el vuelo, en un viaje de 12 horas me parece inaudito que no tngamos hoy en dia este servicio, el personal estaba distraido, cuando s ele pregunto por el servicio de entretenimiento dijo que lo resetearían y luego de 2 hrs.que no sabian que pasaba pero el problema se ve que lo teneian desde que abrodamos, lo cual quiere decir que no lo corrigieron en tierra, la comida fue exactamente l amisma en mi vuelo de ida a Madrid y 15 dias después era el mismo menu, quizas tener una pequeña variante, se agradecería. Yo tenia la impresión de que aeromexico había mejorado pero me decpcionó este vuelo. Ojala tomen en cuenta los comentarios.

Ventajas: Crew was ok

Desventajas: The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing

Ventajas: Everyone was perfect...!!

Desventajas: Real meal is necessary, we appreciate the snacks but real meal is necessary.

Ventajas: Everyone was perfect..!!

Desventajas: Is a international flight and you guys don't have a real meal. We appreciate the snacks but a real meal is necessary

Ventajas: The crew was very friendly and it was a day fast flight.

Desventajas: No back of seat entertainment.

Ventajas: Movies on any flight is great.

Ventajas: Friendly cabin staff and one of the most enjoyable addresses by a captain I've ever heard (and seen - he was out in the first class area when he welcomed us).

Desventajas: Nothing

Ventajas: Very courteous

Ventajas: new plane good flight

Desventajas: seat space

Ventajas: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Desventajas: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Ventajas: The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions.

Ventajas: The crew’s positive energy and great service were truly amazing. Kudos Delta!

Ventajas: Amazing crew

Ventajas: Amazing crew

Ventajas: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Desventajas: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Ventajas: Very courteous

Ventajas: Crew was awesome! Service was quick!

Desventajas: One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again..

Ventajas: They got us there on time and safe.

Desventajas: Nothing really you guys did a really good job getting me to where I need to go.Thank you so much!!!

Desventajas: Top carrier

Desventajas: La comida

Desventajas: An extra food option could have been better. Very nice flight overall

Ventajas: PARA EMPEZAR, EL VUELO SE ATRASO 4 HORAS. YO VIAJO CON UNA NIÑA DE 2 AÑOS. NO ME DAN VALES DE COMIDA, ME COBRAN 3 MALETAS (COSA QUE ES ILEGAL). MI VUELO ATERRIZÓ EN LA CIUDAD DE MEXICO 3 DE LA MAÑANA. NO RECIBÍ NI 1 PESO DE RECOMPENSA DE TODO LO PERDIDO Y EL MAL DÍA QUE ME HICIERON PASAR

Desventajas: Check in it take more the 20 min. Because they have trouble founding the name even with confirmation num. In flight it was 1 person sick fully cover up from head to toe with out giving information to passengers ahead. My mom have heart problems and I was already concerned for her to travel and with no heads up of someone sick inside the plane my mom was more nervous the normal

Ventajas: Affordable prices

Desventajas: Boarding process very desorginized

Ventajas: El proceso para realizar la documentacion del equipaje es un poco lento ya que destinan poco personal para ello.

Desventajas: No me parece bien que cobren el equipaje documentado, anteriormente no había visto eso en Aeromexico.

Ventajas: Friendly crew, but that is pretty normal for Aeroméxico and expected. Glad the seats had the flip up sides to keep ones sleeping head from falling too far to either side

Desventajas: A few more degrees of seat recline the meals could have been much better.

Ventajas: Not a lot.

Desventajas: Our group of 11 missed our connecting flights in Mexico City because the plane was two hours late. Cost us thousands of dollars and a day of our time.

Ventajas: Attentive crew very appreciated!

Ventajas: Meal provided was excellent

Desventajas: Delayed flight

Desventajas: We had to cancel due to the travel restrictions and wete unable to reach anyone at all to help us...we lost everything and had no help or assistance through this and nothing was offered...i would never book again because they dont help you at all when there is an issue...book with the airline if you want any help

Desventajas: For the longer leg of my trip, there was no entertainment. No screens at all! No food besides some dry pretzels on a 5 hour flight and the crew was borderline surly. They were running into people with the drink cart, bumping any edge of arm or leg that was in the aisle, not smiling, not pleasant at all.

Ventajas: Seats were comfortable didn’t have to pay extra for my personal day crew was polite

Ventajas: everything....staff, atmosphere, food, services.

Desventajas: Nothing

Ventajas: waited for us. We were late from Yuma

Desventajas: Multiple bathroom facilities throughout flight very dirty, unclean, unsanitary. Bathroom deemed at back of plane was deemed “out of order” off limits because it was being used by AA staff. No issues with this but operable bathrooms should have been cleaned. Very nasty!

Ventajas: Plane wasn’t full, they allowed everyone to spread out in the plane

Ventajas: Miami based cabin crew were nice, but they sat in the back of the plane and talked to each other then whole flight. Pretty unprofessional. Chicago based crew from start to finish were fantastic.

Desventajas: Miami crew from checkin to boarding were rude, demeaning and unhelpful in this extreme situation. Really rude, particularly the gate boarding pass girl. Haven't you learned your lesson about being rude to passengers yet? I won't be choosing AA again. Your loss, I fly a lot.

Ventajas: On time flight

Ventajas: The only positive with this experience was the gate agent(s) superior customer service. That being said they were stuck with dealing with a complete failure of United to provide guidance as to how the airline was going to deal with a technical issue with the plane. The flight was scheduled for a 7:00 AM departure, from what I could tell the flight finally left Portland around 4:00 PM. Because of extenuating circumstances myself and my traveling companion cancelled our entire trip. Given such a poor start we were unwilling to trust that any proposed alternative would be any better. In other words United seriously dropped the ball. They not only owe an apology to their customers, but also owe one to their hard working" contract" employees.

Desventajas: Communication. As I explained to United customer service, I find it incredible that the airline industry has built a business plan based on the misguided supposition that everything they do will go according to a best a case scenario, yet they appear to not have much of a plan when things don't work that way. Second, the idea that they have no proactive system to deal with technical issues a smaller destination. There are no mechanics/technicians stationed at places like Portland. I don't know what it cost them to have a revenue producing aircraft sit on the ground for 18-20 hours, not to mention the labor costs incurred trying to redirect 100 or so passengers. It seems to me that those numbers would probably go a long way towards paying to have a mechanic(s) on duty. As an aside, I paid retail for two first class round trip tickets. Given the circumstance I would like to see United refund those ticket prices in full, then and only then, will I consider using their services again.

Ventajas: My flight got cancelled

Desventajas: My flight got cancelled

Ventajas: The flight was smooth

Desventajas: Flight was delayed. Not much you can do about that.

Ventajas: For a trip booked really fast because of all the COVID 19 stuff united exceeded my expectations. Traveling in such weird times is stressful but the positive crew and A+ service made me feel better

Desventajas: The planes are pretty dirty with pieces of gum in several places and some of the outlets to charge phone not worked

Ventajas: Check in at the airport- Delta is so friendly and helpful!! Flight crew was wonderful

Desventajas: Seats are snug

Desventajas: Great flight. No issues.

Ventajas: Friendly cabin staff and one of the most enjoyable addresses by a captain I've ever heard (and seen - he was out in the first class area when he welcomed us).

Desventajas: Nothing

Ventajas: The crew was polite and professional. Boarding went very smoothly and the flight left on time. Baggage was very quick when we arrived in Seattle as it was already coming out when we arrived in the baggage claim area.

Desventajas: I would have like to have been offered disinfectant wipes to use on the food tray. Otherwise it was a perfect experience.

Ventajas: Being on time

Desventajas: Nothing you guys did great thankyou so much.

Ventajas: Check in at the airport- Delta is so friendly and helpful!! Flight crew was wonderful

Desventajas: Seats are snug

Ventajas: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Desventajas: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Ventajas: Crew was friendly and engaging

Desventajas: I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well.