El personal es excelente, personas cálidas
Ubicación La atención fue mala
El personal era muy amable, la ubicación era buena, a poca distancia a pie de otro hotel/ casinos y el metro estaba justo a la vuelta de la esquina. También hay muchos restaurantes a poca distancia a pie. La conexión inalámbrica gratuita era buena. Lo único negativo es que necesitan reemplazar las moquetas en el pasillo.
El personal era muy amable. La conexión wifi era mala.
Buena ubicación en el centro que hace que el precio lo valga Problema con el agua caliente. El hotel está deteriorado
Lo recomiendo como hotel de negocios solamente, la ubicación y el ambiente nocturno no es para plan familiar.
Las instalaciones La vigilancia no funciona bien ya que se cuelan en las instalaciones personas de dudosa reputacion ofreciendo servicios "de acompañantes" a los huespedes del hotel.
Los ascensores no funcionaban correctamente.
Nothing, I was expecting a 4 star hotel and not one aspect of it came up to this level The staff, compete and utter indifference to customer service
The shower head didn't spray, so I requested a new room. In the second room. The remote didn't work and there wasn't any hot water
The Decapolis in Panama City is a great place to stay. It is in a central location and across the street from a casino and a mall. It is next to the Hard Rock Hotel at almost half the price. Everyone was very friendly and it was easy to find someone that spoke english. The morning breakfast came with the room. It is an excellent buffet with an egg order. If you want IHOP or Lubby's, this is not the meal you are looking for. If you want good coffee, fresh fruit, lox, bagels, yogurt and such, this is the place. A special shoutout to Aileen, who was our server for the stay of a week. She really took care of us! If you need information of where to go or other questions, the concierge on the second floor was great. Both Laureana and Rosana there speak english and they found out everything we were asking for! There are four bars across the street that play music until closing. If you have a south facing room (room number ending with odd number, i.e. 5) you will barely hear the music from the bars, but you can hear it. The north side has no view, but is quiet.
The Radisson Decapolis in Panama City is a great place to stay. It is in a central location. Everyone was very friendly and it was easy to find someone who spoke English. The morning breakfast came with the room. It is fabulous buffet-best I’ve seen anywhere. A special shout out to Aileen, who was our server for the stay of a week. She really took care of us! If you need information of where to go or other questions, the concierge on the second floor was great. Both Laureana and Rosana there speak English and they found out everything we were asking for!
Personal muy servicial y profesional. El personal de recepción era estupendo. Unas galletas deliciosas. La piscina estaba cerrada por reparaciones.
El hotel está en una ubicación estupenda. Muy cerca de la calle Uruguay No tengo nada malo que decir
La ubicación del hotel, en el corazón del distrito financiero. El personal no era atento ni agradable.
Habitación e instalaciones excelentes. Tardaron en el check-in, confundieron el número de habitación y quisieron cobrarnos el desayuno que estaba incluido. El wifi debería estar incluido en la tarifa.
Food was wonderful so was the staff
The quality of the people servicing the hotel more than exceeds expectations. People are very kind in their treatment and go the extra mile. I had a situation that wasn't really a big deal to me but I let the staff know about it during check in. At the time of check out, a fellow from the concierge desk approached me and apologized for the situation and offered a courtesy ride to the airport as a gesture of appreciation for my business. This wasn't necessary but he insisted. I have to thank him for this because he made my day.
Nunca me he alojado en un hotel en el que hubiera un desayuno de cortesía increíble. La comida fue absolutamente deliciosa y el personal fue maravilloso. No incluyen un salón de baile. Mi marido y yo queríamos para bailar un poco pero no realmente ir a un club. Habría sido agradable si el hotel tenía un salón donde pudieramos sentarnos y bailar un poco.
Es exactamente lo que necesita para negocios.
The staff. The front desk clerk was wonderful. Very helpful. Everything else. The pictures of the hotel look nothing like the real place. The room was dirty, smelly, and the comforter had stains on it. The comforters had not been washed in probably a month or more. They were disgusting. I paid $70.00 for the most disgusting room I have ever stayed in. Don't know how the place had 3 stars because I would give it zero if I could.
Very nice facilities and staff. Room was assigned at the time we arrived, unfortunately because we booked it online and not through the hotel and allocated us in a room next to the maids' linen closet. The noise since early in the morning did not let us sleep and the hotel did not respond when we complained about it. Such a shame
Fantastic staff and facility. Great breakfast and a great, quiet location.
I've stayed here before. Unlike the big hotels, the Bristol provides personalized service and very nice rooms. Wouldn't do the pre paid breakfast again. No variation in menu. Gets a bit boring after 2-3 days.
Very clean room. Kudos to Wendy and Gustavo, they were excellent. I wanted to acknowledge a server also, but I do not remember her name. She is short, worked in the mornings at breakfast time serving the coffee. She has very black hair, and a great smile always, kudos to her. Supper, the food served at that time did not meet my expectation. They need to improve on that. Great breakfast buffet though. I can empathize with the guest that was assigned a room next to the linen closet. I think that we got that same noisy room.
Breakfast buffet Staff Bar was overpriced! Wine pours were extremely small.
Everything! The hotel staff was very accommodating and the hotel was lovely. The pool was somewhat disappointing, but in a building like that, surrounded by such large buildings, there's not much to be done. Also there was a cab driver associated with the hotel that charged a group of four $40 to go to Casco Viejo from the hotel. Total rip off! I believe his name was Franz.
The room and bathroom were clean and upscale! The pub and restaurant were excellent. i loved the touch of cold bottled water and a chilled wash cloth at check-in. One elevator is out of order and the other was heavily used by hotel staff....wife and i walked stairs three times in four day stay! pub staff moved so slow to any request! Hotel driver ripped us off with huge fee for short ride.
Great location on Amador. A nice (but somewhat long) walk can be taken to the end of the causeway where there are various restaurants and marinas. Very convenient for a short stay and a decent price.
Staff friendly. Comfy bed Clean linen without chemical smell of soap The at conditioning was centrally controlled. My room was extremely cold I had no choice but to turn it off Then the condensation was dripping from the ceiling tile to the floor
My husband and i stayed at this hotel in March and really enjoyed our stay. It is very pricey and I would not recommend upgrading to the suite level to gain access to the pool on the 21st floor...Not that it is not a nice thing to have your private cocktail hour but the pool just doesnt compare to the large pool and its very windy up on the 21st floor deck. Our favorite things at the hotel were the great pool, good food, friendly staff, great tour operators, and the spa was wonderful. Down side - very pricey.
Top shelf service with updated rooms. Everything you would expect in an American 4star hotel - bring your own cell phone.
Service was exceptional. Room was perfect. Amenities lacked nothing. I would highly recommend this hotel to anyone visiting Panama City
Hip place with great staff. Very good value. Highly recommend. Much better than our stay at TRYP.
I enjoyed my stay at the Riande Granada hotel. Service standards were very good. Nice friendly staff, food was excellent as well. There is a Gym with basic equipment which served the purpose, a nice swimming pool and jacuzzi. I would stay in this hotel again.
The pool and outdoor area is nice. Lots of places to sit and relax. The hot tub was broken. There were never pool towels stocked. The room was dusty.
For the price it's a decent value. Included breakfast is good Quality of staff is poor. Generally pretty lazy don't want to be bothered by the guests with tasks like checkin in, activating room keys, etc.
I like the location, the staff, and the design of the hotel in general. Also, it's nice to see the improvements in the biergarten; beer selection and menu. I have stayed at this hotel close to 10 times now. The first visit was the best but since then, I have not been as impressed. Every single time I have checked in, I have been given a different room than I reserved online. My rooms have had varying degrees of dirty. From hairs on my bed and in the bathroom, to wrappers and dirt on the floors. The rooms and hallways just are not cleaned very well at all. On my last stay, the shampoos had been used and not replaced, and I was only given one large towel which had 3 big holes in it. The food at the morning breakfast is not very good either; cold bland eggs, cold meat that does not look very appetizing, and the bread and pastry selections are pretty dry and boring.
Not a free shuttle. $20 per person! Breakfast was nice. Free "welcome drink" is just a cheap beer. Shuttle service is very expensive.
staff is super accomodating, helpful and friendly. NIcest group of people i have encountered in my travels. gym was clean and well maintained. The key card system takes a bit getting used to as is required to use elevator for all floors. one elevator would not accept 3 different keys despite having used it 10 minutes earlier, but maintenance arrived and got everyone on another elevator in under two minutes. I was impressed with response to issue- which can happen anywhere.
The suite I stayed in was fairly large for the money with most of the amenities that I would expect. The hotel has a good location, but if you are not familiar with Panama City I would suggest taking a cab from the airport as a GPS or maps will not guide you well getting there. The staff was friendly and courtious. Although the food in the restraunt is not bad, I would suggest taking a block or so walk to restraunts near the hotel where you will find much better food with a much lower price tag.
Edificio agradable y buenos precios Lo peor el servicio de habitaciones. Los espaguetis más malos que he comido en mi vida.
Todo el mundo era estupendo. Buen servicio de atención al cliente. Pensé que mi desayuno estaba incluido, pero no
Unas vacaciones estupendas, buffet rápido! magníficas instalaciones Problemas con los ascensores ... No leen las tarjetas ...
Desde el momento en el que se llevaron nuestro coche nos recibió el botones más simpático, Jonny, que nos ayudó a hacer el check-in temprano para que nuestra hija de 1 años pudiera dormir la siesta. Nos pasaron a una suite de lujo, nos dieron vales para bebidas e incluso trajeron una guitarra a nuestra habitación. El servicio fue increíble. La comida era increíble y las piscinas y las vistas eran espectaculares. No hacer caso de gente que se queja. El hotel es de 5 estrellas. Nada. El mejor hotel de nuestras vidas. He viajado por todo el mundo. Dejamos nuestro resort de 5 estrellas en Playa Blanca en el Hard Rock y fue lo mejor de nuestro viaje a Panamá.
¡Desayuno gratuito, habitaciones limpias y personal muy amable! Una de las mejores estancias que he tenido en el extranjero. La única queja serían los ascensores. Mucho tiempo de espera a veces, pero nada exagerado.
Hotel staff monitored and prevented me from taking any guess to my room unless I paid $11.00. I was offended by this because the room was paid for in full and I could not take up a visitor without being embarrassed by the request to pay more money to take someone up. I felt like they ran the hotel like a 'Hostel'. Hotel staff used the quip 'I am doing my job' line to promote this absurd rule. I don't fault the employees but I do the management. Management's breakfast rule in the restaurant is mis-guided too because one has to pay for coffee because the hotel breakfast pass does not pay for coffee.