Hoteles en Ciudad de Panamá

Ventajas: Excellent service

Desventajas: No gift shop or store in hotel

Ventajas: Lovely hotel. Awesome room with views out over Panama City. Upgraded to the Grace Suite which was one of the best rooms I have ever stayed in, and I've stayed in some nice ones. Bellhops very helpful, bartender David a good friend during our stay.

Desventajas: Really nothing. There was some confusion as to whether breakfast was included in our rate or not, but it got sorted out satisfactorily. So it was what it was, a mix-up. Nothing negative.

Ventajas: Excelente servicio

Desventajas: No hay tienda de regalos ni tienda en el hotel

Ventajas: The beds and pillows were extremely comfortable. It was great to have a rain shower in the bathroom.

Ventajas: Everybody was great, great customer service

Desventajas: I thought my breakfast was included, but it was not

Ventajas: A+++

Ventajas: Staff was terrific. Everyone really made me feel welcome

Desventajas: The food was ho hum except the steakhouse which was fantastic.

Ventajas: The breakfast was great. It's a nice clean modern hotel.

Desventajas: Unfortunately when I booked my reservation, my confirmation email did not state that the hotel would request additional money of no less than $200 to place a hold on my credit card. The lady was friendly enough and placed only$100.00 on hold however when I returned back to the hotel, an additional $100.00 was authorized by the hotel without my permission. And unfortunately, when you call the U.S. number/toll free number their only suggestion is to incur international calling fees and call the hotel directly. Also I did not like how the hotel advertises a FREE SHUTTLE to and from the hotel, only to find out that the shuttle is for their corporate guests only. That information was very misleading and was a big factor in why we booked with this hotel. The shuttle cost is $32.00 roundrip per person. Also they ask you for your room number or make you write it on your receipts in just about everywhere you go...I.E. the bar for drinks, one of the hotels restaurants, the night club, and for breakfast in the morning. I suggest you get a statement of your charges during your stay. We were charged tip for drinks to our room and we tip our servers cash!!! Also, the bathroom in our room had a terrible sewage smell!! JUST BEWARE!! I WOULDN'T STAY HERE AGAIN!! It was too misleading for me! They don't tell you all this stuff when you're booking the room.

Ventajas: Complimentary Breakfast!!! Clean rooms!!! Very helpful staff!! One of the absolute best stays abroad I've ever had

Desventajas: only complaint would be the elevators. Long wait at times but nothing too terrible

Ventajas: Great break fast buffet! Great instalations

Desventajas: Problems with the elevators.... They didnt read the cards...

Ventajas: Nice building and prices

Desventajas: Room service foods sucked. Cheapest spaghetti i have ever seen.

Ventajas: Wow wow wow. From the moment the valet took our car we were greeted by the friendliest bellman Jonny who helped us get an early check in so our 1 year old daughter could nap. They upgraded is to a deluxe suite, gave us vouchers for drinks and even brought a guitar to our room. Unreal service. The food was amazing and the pools and views were spectacular. DO NOT LISTEN TO PEOPLE COMPLAINING. The hotel is 5 stars all the way.

Desventajas: Nothing. Best hotel stay of our lives. Travelled around the world. We left our 5 star resort in Playa Blanca to stay at the Hard Rock and it was the highlight of our Panama trip.

Ventajas: Great views of the city from the pool !

Desventajas: The food and drinks were eh...

Ventajas: Great restaurants, great atmosphere

Desventajas: Be sure to have a confirmation at check-out; hassles with their system. Very difficult place for business meetings becasue of the noise level.

Ventajas: the location in the heart of the city

Desventajas: lack of courtecy from the staff

Ventajas: The location was good, The staff was very friendly and helpful.

Desventajas: There wasn't free Wi-Fi.

Ventajas: The hotel felt very grande when entering. Everything is marble and large which made the experience feel more high class. The staff was very nice the whole time. WORKOUT FACILITY: I was extremely impressed with the workout facility. A massive space with all new looking equipment. It was a pleasant surprise as I like to get a workout in every day on trips. BREAKFAST: I received 1 free breakfast pass for each day I stayed here. My wife had not received a pass so the staff was kind enough to move my second day pass to having two on the first day. We were checking out early so didn't need day 2 anyway. The restaurant view was *amazing* from the patio. Overlooking the whole waterway, it was one of the best view photos I took the whole trip. The food was better than most, nothing to complain about, but nothing mind blowing. And you shouldn't expect mind blowing with a free meal anyway. TAXI SERVICE: We booked a taxi with the staff downstairs to take a tour of the Panama Canal. It was $30 one way which is a little more expensive than a normal taxi, but it was worth the price. The driver even offered to wait up to 1.5 hours for us to finish the tour and drive us back for another $30. We elected not to do this and just find a cheaper taxi on the way back. We had plenty of space in their van, plus the driver was extremely kind and helped provide some info on Panama since we were new here. They also provided 2 bottles of water which is great in Panama. We also booked a taxi for one of our nights out. We were able to negotiate with the driver to bring it down to $20 for a trip to Old Town. I would HIGHLY recommend negotiating the taxi price no matter where you go or who it's with. It just felt like any taxi driver would say $30 regardless of where we were going. So negotiate! OVERALL PRICE: The price was about double of other Hilton brand hotels in the area but you could definitely tell the difference. I would say it was worth the price. However, if you're looking for a bargain, just stay at another Hilton brand hotel.

Desventajas: ROOM UPGRADE: I am a Hilton Gold member so I received an upgrade to a Junior Suite, however the room they provided was no where near a waterfront view and more tucked away near other buildings. Because of this we had to keep our windows closed the whole time because neighboring buildings could easily see into our room. Typically when you're upgraded the immediate choice is a waterfront view. The individual at the front desk didn't appear to know how to handle upgrades which is why I think we ended up where we did. I was slightly disappointed with that. Besides the view, the room was very nice. Much larger and more modern than any room I've stayed in before, which I liked. MINI BAR: The mini bar had a great selection but far too expensive to justify any item. An airplane bottle sized shot was $7-$8. It would have been nice if there was at least some complimentary snacks or bottled water especially being a Hilton Gold member. This is actually the first time we didn't receive anything complimentary while checking in. I got the feeling it was because the person at the front desk didn't know how to handle it.

Ventajas: Gym facilities are great. Great restaurant and pool area.

Desventajas: Breakfast Buffet was a little short on variety

Ventajas: It's a very nice new hotel with great views. The rooms are very spacious. The staff was very courteous. Will definitely stay again

Desventajas: The hotel elevator signage is confusing in addition the room light switches are a bit confusing too.

Ventajas: La ubicación era buena, el personal era muy amable y servicial.

Desventajas: No había conexión inalámbrica.

Ventajas: Compared to the last time I stayed there, they really stepped up on the cleanliness. much better Also at the dinner party we attended I had a horrible headache and needed a coffee badly. the server Liam and Juan were very helpful and kind to get me the coffee and check back on me to see if I was better.

Desventajas: Some of the staff was very eager to assist and others seemed bothered when asked a question. Which was totally undermined the good customer service provided by their peers. Also I could not pay for room service with a credit card nor cash, they wanted me to provide a 50.00 deposit to use room service and the difference would be returned at check out. I felt this was unacceptable for hotel of that quality.

Ventajas: I have never stayed at a hotel that had such an amazing complimentary breakfast. The food was absolutely delicious and the staff was wonderful.

Desventajas: It does not include a lounge for dancing. My husband and I wanted to dance a bit but not really go to a club. It would have been nice if the hotel had a lounge were we could sit and dance a bit.

Ventajas: Exactly what I need for business.

Ventajas: Very modern and spacious rooms in the heart of downtown Panama City. Breakfast buffet was the best! Better than all-inclusive resorts.

Ventajas: Great value, location and amenities!

Ventajas: The room is clean and the areas.

Desventajas: staff reception, ask for service 3 times and ignore, the maid forgot stuff in the room. I saw big roach when we ate by the pool.

Ventajas: Nunca me he alojado en un hotel en el que hubiera un desayuno de cortesía increíble. La comida fue absolutamente deliciosa y el personal fue maravilloso.

Desventajas: No incluyen un salón de baile. Mi marido y yo queríamos para bailar un poco pero no realmente ir a un club. Habría sido agradable si el hotel tenía un salón donde pudieramos sentarnos y bailar un poco.

Ventajas: Es exactamente lo que necesita para negocios.

Ventajas: style, location, price

Desventajas: it was great

Ventajas: Really nice rooms

Desventajas: Small place to have breakfast, too crowded

Ventajas: Loved the roof top pool but wish the bar up there was open. Alfredo- the front desk clerk was very nice. Everything was clean and modern. Room was a good size with a king bed, desk and sofa and came with breakfast, which was okay. They have 2 for 1 happy hour from 5-8pm and the bartender made a great mojito. Location is in an area of town with a very local flavor. I never felt unsafe but be prepared to pass some *ahem* "professionals" and "toy shops." Otherwise, the area has a lot of places to eat and grab a drink.

Ventajas: bed was OK

Desventajas: wrong room queen with a bunk bed, suppose to be king with a refrigerator, pool was very nice but small, room kinda dark with the lighting, no hot water in shower, room kinda cramped with the bunk beds no change for the vending machine front desk or at the bar, Didn't eat there so no comment on the food

Ventajas: Very comfortable, clean, modern, climate controlled, awesome shower, good beds, happy hour in the bar in the afternoon... really a great little place at a good price.

Desventajas: Not really a negative personally, but plenty of prostitutes roam the streets outside so watch out if you're staying with children!

Ventajas: Great location, very clean.

Desventajas: Service is slow, cleaning staff don't always provide the basic toiletries, no one's picks up the telephone for dining services. Jacuzzi water is not hot

Ventajas: Good location, great value for the price. Overall met our needs

Desventajas: The elevators were extremely slow. The breakfast buffet was marginal.

Ventajas: The staff were very polite and attentive. They were always working hard to take care of their customers. Food both breakfast buffet and order off the menu was good. The hotel had a pool on top of the building which was nice to go up and get away. The bed and bedding with both great; I was surprised. Bathroom was very clean and spacious. I enjoyed my stay!

Desventajas: Part of town.

Ventajas: Estilo, ubicación, precio

Desventajas: Fue genial

Ventajas: Las habitaciones muy lindas

Desventajas: Lugar pequeño para tomar el desayuno, está demasiado llena

Ventajas: Muy cómodo, limpio, moderno, control de temperatura, ducha impresionante, buenas camas, happy hour en el bar por la tarde ... realmente un pequeño lugar a un buen precio.

Desventajas: No es realmente un punto negativo personalmente, pero un montón de prostitutas recorren las calles fuera, así que ten cuidado si te alojas con niños!

Ventajas: Muy buena ubicación, muy limpio.

Desventajas: El servicio es lento, personal de limpieza no siempre proporciona los artículos básicos, nadie es coge el teléfono para servicios de comedor. El agua del jacuzzi no está caliente.

Ventajas: After my initial stay and review, I was contacted almost instantly by a member of the hotel staff who worked hard to address my complaints and I decided to give them another chance the following week and the service was much improved. It's lovely to see that and I will defiently stay here again although I thought I wouldn't. It's a great hotel that's close to the airport and the breakfast is lovely.

Desventajas: Iron in 217 is a bit finicky.

Ventajas: The restaurant staff

Desventajas: Nearly everything. When I arrived the check in clerk was rude and didn't speak any english. First he said he couldn't find my reservation then when he finally found it he said it wasn't prepaid which it was and I had the receipt. I then relented and gave him my card which needed swiping but he insisted on punching in which would show up as a tele charge, of course that didn't work so I called reservations and while they're on the phone telling him its paid he insist its not so they ended up calling the hotel manager. On top of all that i ordered a steak medium well and got one that was basically blue and made me violently ill. NEVER AGAIN!

Ventajas: $20 taxi ride to airport and close to Metromall

Desventajas: They need to see your passport if you try to pay with a Us$50 bill. Dining facilities very modest and some staff not really trained.

Ventajas: Last minute booking and room ready at time of arrival King bed Outdoor pool to ourselves

Ventajas: Friendly staff, well trained and willing to help. Always smiling.

Desventajas: We couldn't use the pool due to a "quinceaños" party.

Ventajas: Freindly staff, clean, good location.

Desventajas: Transportation provided by the hotel was expensive

Ventajas: Lack of informatuion on what the Hotel offrered as amenities , No room service . THE MINIBAR WAS COMPLETELY EMPTY, , Ehen I asked why , no one knew , aparently there is an independant guy who decides if he fills the miniba or not. VERY INCONVENIENT. ISSUE HERE.

Ventajas: Nice hotel, free internet, free parking, good service, affordable.

Desventajas: None

Desventajas: They moved me to another hotel because they over booked. I would stay away from this hotel.

Ventajas: Un hotel agradable, acceso gratuito a internet, aparcamiento gratuito, un buen servicio, a un precio razonable.

Desventajas: Ninguno

Desventajas: Deceptive with the name "Playa Bonita". It is anything but a nice beach. Hotel is for large "incentive" travel of not-so-educated people who drink a lot of alcohol and shout a lot. Food is "all inclusive", meaning abundant but low quality. Will not return.

Desventajas: We didnt have Wifi in our room, this was major bummer.

Ventajas: Staff great and accommodating

Desventajas: Nothing

Ventajas: We loved the theme buffet. The food was great. The concierge was extremely friendly and helpful with everything we needed.

Desventajas: The housekeeping staff was not very friendly and didn't do a very good job cleaning while we were there. The room was often not restocked with clean towels, Kleenex and toilet paper. You don't always have hot water to shower.

Ventajas: The room was comfortable, the grounds were well kept and the service was good.

Desventajas: The dinner buffet on the night of the 4th was limited and not up to Westin expectations.

Desventajas: No había Wi-Fi en nuestra habitación, un rollo importante.

Ventajas: El personal es genial y complaciente

Desventajas: Nada