Look and style. The ambience. Location is terrific. Mini bar pricing was not competitive. > Pillows were not comfortable. > Handle on televsion cabinets were broken > The smell of the bathroom towels were not pleasant. They were clean but the laundry powder used was not fragrantly appealing > Bar staff on the night were not managing the waiting patrons effectively
Good location. The breakfast is too expensive.
It is a very comfortable place to stay. We couldn't use the hotel on the Saturday night as it was booked out with functions. On the Sunday night nothing was open and the riverside bar had a function. We still have our free drink and food vouchers as they couldn't be used.
Close to the function we where attandind Hotel needs a face lift
Kabuki Restaurant Had lunch at the courtyard restaurant and thought the service poor and the prices high.
Every time I stay at the Stamford Plaza Brisbane I always leave feeling like the staff have gone above and beyond to make my stay enjoyable. When you require a twin room it would be nice to have something bigger than a king single bed. Even a double bed would be a better option.
Closeness to all city facilities. nothing
Attentive staff, and a delightful location for breakfast, in particular (The Brasserie). The quality of the breakfast was also very good. Rooms just a little clastrophobic. And it would be nice to be able to open a window rather than rely on airconditioning. A balcony would be even better! However, I note a male person "fell" from the balcony of an adjacent hotel on the evening (or there abouts) we visited!
a classy yet relaxed hotel. breakfast was excellent but was only worth buting when we got the discount vouchers as it was rather expensive otherwise.
Easy check in, quiet location
The convienent location, the friendly helpful staff and excellent facilities
Location was very convenient for shops and transport (airport train outside your door), and I liked the old building, much more pleasant than a modern hotel.
Location was excellent - just opposite Central Rlwy station and easy access from airport via airtrain. The staff moved us to another suite when our aircon broke down - and did it really well. Easy walk to shops and Queen St mall. Restaurant breakfast and room disappointing for the price.
Ideal location - just across the road from station. easy access to city centre- shops bars etc.
The hotel is very well maintained and clean. The view into Anzac Square was very pleasant and it is very well positioned in the CBD making it easy to walk to places of interest. Rates and location big draw card for us. Nothing it is a good place to stay.
Antique furniture The DVD player and stereo supplied in each room looked out of place and the TV remote was hard to work
It was close to the City you could walk everywhere.Very Freindly kind staff. Lovely room. Close to all public Transport. The parking bay out the front of the Hotel not really big enough, we had trouble pulling in there due to other vehicles being in there all the time
Valet Parking, easy to find, great location, the bed sheets and bed was very comfortable. No
It central position..great for staying in Brisbane Mold and rust in bathroom
bed was comfortable - can't recommend much else rate was disproportionate to quality of facilities - is a tired hotel (stained carpets, rusty fittings etc.) with mediocre facilities demanding premium rates.
close to town. one person was friendly, the other said i cant have been staying as my booking wasnt in the system!!! even though my friend had already checked in it was in the middle of redecoration. tiny as bathroom and smal room. for what we paid newaz
Location-Location-Location: this was a fantastic place for ease of accessing CBD Brisbane as well as transportation. Easy walk to great restaurants and shops, too.
Enjoyed the modern rooms and service was excellent. Nil
cold breakfasts delivered to room
i can say the location of the hotel is excellent for city tourists, with convenient transportation, close to everything.
convenience for getting around city asked for king bed and did not get it
Convenient location, easy to find, comfortable bed. Kind and competent staff, especially as they could not find my reservation. Small window, small bathroom with curtain for the shower
The room was very clean and well fitted out. The bed was very comfortable, with comfortable pillows. The reception staff, concierge and valet parking attendants were all very friendly and very helpful. It is also located very centrally in Brisbane city. We were unable to have a twin bed room which meant my sister and I had to share a bed - not too much of a problem but would have been nice to have our own bed.
so convenient, comfortable, quiet, pleasant environment
Staff , very helpful , especially conceirage and reception. dining , transportation services The cost is slightly higher compare to other hotels.
Location was great - very close to city, restaurants and transport options. Chose this hotel for its pool which upon arrival was found to be closed for renovations. Roof top bar was packed with people from a function that had finished downstairs so not a place to relax and unwind. Rooms are adequate but could do with some of the renovations that the pool is supposably having.
location inflexibility and mechanical (robots). Charges for anything which in most 4-5 start hotels are usually included eg later checkout (1hour).
Habitación bien acondicionada. Que no incluyera el desayuno en el precio, pues hay otros hoteles, incluso más céntricos en ciudades Australianas importantes que por el mismo precio sí lo incluye.
Hotel agradable aunque la vista del cuarto no era la mejor disponible. La habitación es pequeña pero confortable y limpia. Muy bueno el shuttle gratuito programado hacia el centro de la ciudad. El elevado costo de la conexión a internet y del desayuno.
Su excelente ubicación.Paseo desde el hotel por la orilla del río al centro. La estación de tren a 3 min caminando para ir al aeropuerto.Parking superbarato. En el estudio vista al mar que nos tocó había secadora, lavadora y cocina en la habitación con uso gratuito.Parking superbarato 5 UD el día.Maravillosas vistas si te dan una de las habitaciones con vista al río y la city. Internet un poco caro aunque el WIFI gratis en el Mc Donald siempre es una solución si tienes portátil
El hotel esta bien ubicado al lado de Story Bridge en Brisbane. Puede ser un poco complicado llegar en coche, pero caminando esta muy bien. La hora de checkout es a las 10 Am. Los precios del mini bar y el desayuno son costosos, 18 AUD y es poco por el desayuno. Sin embargo las habitaciones tienen una pequeña cocina que permite hacer tu propia comida . El servicio de Internet es costoso 24 AUD por un día..
Everything was excellent, great river view, good room service
Very friendly staff and great facilities, good proximity to brisbane attractions (few though there are)
the room was spacious with nice view of stony bridge, lighting up whole night. Enjoyed very much of the river view Swimming pool was locked in the morning. I had to go to reception every morning for a week to open the door. Someone from the hotel tried to charge 16,000 $ on my credit card and I had to deal with my credit company. International phone call to my credit company for 10 minite costed me about 150 AUD. No one apologised from the hotel until I demanded it.
Everything was perfect. Lovely staff. Lovely rooms. The room was great value but everything else was very expensive.
Location very good. Rooms excellent. Good pool. Bar staff rude when complained to reception about attitude, unsatisfactorily resolved.
Very upmarket hotel upgraded to the executive floor everything available
Bathroom needs updating. The bathroom title are broken and worn. I paid for 5 star. That doesn't meet my 5 star standard
close and conveinient to city, luxruy and relaxing enviroment with excelent frsteraunts and staff
the whole place was fantasticthe staff couldnt do enough to help us we will be going back again the stay wasnt long enough
I liked the bed, and bed linen. The actual room was lovely and the hotel itself was impressive. I was very disappointed with the state of the pool. They should have closed it as the area was under construction. Instead they kept it open and it wasn't heated so you couldn't swim in it anyway. Plus there was construction grit all around the pool which you could feel when you walked around it. I purposely chose the Marriot for the pool as we were planning on using it with our 3 year old son as a great place for entertaining him. Upon check out too, one of the staff on reception tried to charge us for breakfast though it was included in our booking. She then didn't believe us and we had to produce the email that we'd received from bookings.com. The impression she gave us was that she was reluctant to accept even this as proof!
We loved the restaurant and the proximity to the city shops and cinemas was very convenient.
Excellent hotel, well placed in Brisbane city centre.
position,breakfast. doona to hot, would like a top sheet
The convenient location
the central location was excellent for a city break - the hotel was very quiet and the room was a good size.
Staff were uniformly really friendly and helpful - upgraded us following a cancelled flight. Breakfast great - omelettes to order. Beds and rooms comfy and clean with nice extras. Spas on 18 floor fabulous and hard to leave.
I liked the relaxation Food was expensive
We were welcomed by a nice and pleasant receptionsit, the room was large and in good condition. There was a bit of noise from the railway station so next time I will specifiy a room on the road side.
Centrally located in the heart of Brisbane CBD. Public transport and other travel facilities at the front door. Hotel across the road had cheap good quality food. Very few 'modern' facilities. Parking as a guest is a rort paying an extra $28 overnight.
Foxtel on the TV, the bed was comfortable. The internet connection fee is a rip off, to be charged for internet connection when you're not in your room working is appalling. Why can't the hotel charge when in use only? I am aware it's outsourced by an IT consultancy but nevertheless I'm sure the Holiday Inn make money on it. The other point is if i knew there was a rail station right on the hotel I would not have chosen the hotel. Found it difficult to sleep as a result.
proximity to suncorp stadium. Rate was cheap given it was origin night.
Excellent, efficent, helpful staff
Pleasant location with an old world feel A bit expensive
Friendly, knowledgeable staff. Excellent location and presentation of the hotel. On site parking, dining and in the Brisbane CBD.
We loved being right in the heart of Brisbane, and having the casino for entertainment was great Loved the deep bath
helpfulness of reception staff Noise - we were in room 117 and it was very noisy between a function in the atrium and a bar behind it. Lack of a plan to show us where facilities were.
It was great to be so close to all facilities that were of interest to almost every type of person for e.g. gamberling,dining,clubs and pubs or just driving around exploring sites of interest. Not knowing where we were going we missed the valet parking "twice"because we couldn’t see any signage so just went to the public car park but is was just as good I believe anyway as our parking was validated. Thanks guys!
Classy hotel,excellent large rooms & great position.
Friendly staff. Great roof top bar, Comfy bed The car park is vey tight and difficult to manouvre around without 100% concentration
The saltwater pool. The street was quite loud and we felt it was overpriced compared to other places we have stayed. We also felt that the hotel could use a few more updates(popcorn ceiling).
convenience to medical facilities on wickham terrace car parking facilities very hard to manouvre
The size of the room. The sheets were crisp and the pillows and mattress perfect. The staff were pleasant and helpful. The hotel lifts use a key card - but new arrivals were not told this - and we saw many frustrated people unable to use the lifts - front of house staff should explain this to guests.
good location, friendly and helpful staff Cleanliness of bathroom was poor, mouldy tiles and mould around glass door of shower
The "Urben perks" package is excellent value-for-money for families in this current climate. The hotel is ideally situated near the cbd and is easily accessible to Southbank. No.
The room was fantstic. Very modern and very clean.
The staff were superb. The bed wonderful. The buffet breakfeast was very good.
Very comfortable and excellent location for what we wanted. The room service wasn't up to standard.
Proximity to Staff Christmas Party - 3 floors above! Plus - My husband and I stayed there exactly 29 years ago on the night we were married Check in staff - 3 male - all very officious / not one smile out of three of them / Very unpleasant people/ They had no customer service skills/ Not a good first impression of your Hotel
roomy apartment, good value at 145 $, not at the 'official' rate og 200+$ cutlery, plates were not all clean
Location, comfortable well equiped apartment. Very quiet. This is the second time I have stayed at North Quay and will return.
I stayed in room 216 on the 21st floor and had therefore a stunning view of the city and the Brisbane River. Corridors seemed dark an not well maintained. Plus there was some expired milk in the fridge (March 2009).
The location and the fact that I had asked for a view of the river if possible and actually got a room with a view of the river! The one bedroom flat was well set up and I enjoyed my stay. I will return when in Brisbane!
The location of hotel was great and the staff were very helpful Our bathroom door was not closing (it was off the runners) and no one could fix it.
Rooms are exactly as the photos portray. Service was good. Staff were helpful. Great value for money stay and river views were lovely. The bathroom in the afternoon was very hot, could do with blinds or something to keep afternoon sun out.
The view from the 23rd storey was awesome and its only a short walk to Queen st mall from the hotel, which is really convenient. The staff were negligent to our complaints about the faulty lights, which included the ceiling light dangling by just a cable. We were afraid that it would fall off the ceiling and thus alerted the reception immediately in the morning but nothing was being done.
Spaciouness of the suite and been able to set the A/C to how we liked it. Bit disappointed the spa didn't work - but it was not a hassel.
Yes. The airconditioning fan was cold and the heater did not work, so switched off the fan. Told reception. No fresh air was available. Toilet door jammed shut, told reception and they arranged help to get it open again.
The apartment was excellent. It was spacious and very comfortable with all the requirements for a short stay. Views superb. Service and food in the restaurant both good.
cerca de la estación de tren y del centro.
ubicacion, relacion precio/ calidad
su ubicación, muy centrico
La ubicacion en el centro de la ciudad.
We enjoyed the welcoming staff at reception, the room was very comfortable. The staff in the bar, coffee shop and restaurant were all very pleasant. We also left an item of clothing behind and the staff were very helpful finding and returning same
Helpfulness and friendliness of hotel staff and good selection of foods at breakfast.
The suite was conveniently set out and comfortable and very clean and close to everything in Brisbane
The staff were very friendly and helpful. The rooms were very clean, comfortable and serviced daily. The location was terrific - very close to everything we wanted to do. The only thing I would have liked was a separate shower, although it would not stop me from booking again.
convenience of the city, comfort of the hotel & service after hours room service, not friendly and didnt care we could not get what was on the menu, as they wer "busy"
The location was central. The bed sheets and bed were very comfortable. The television was too small and there was no in-room safe.
Rooms were furbished well and looked relatively modern and there was a chair. The rooms were tiny and there was just enough room for two people to stand at the same time. Also the bathroom was the smallest room of all time.
Room was very small and cramped, Bathroom was not clean as mould was in certain areas, Overall i expected more for rate i paid and was dissapointed and had to leave the hotel.
Hotel was sub-standard. Room small and poorly equipped. Tv reception was so bad as to make the TV useless. View was of a back lane. Bathroom smelt. Overall perhaps the worst hotel I have ever stayed in. As above - everything
It's location. It's in the middle of the CBD area, so very close to everything, transport, shopping, etc. One of the front desk staff (out of the 3 that we met) was friendly & polite. They didn't have a place/room to temporarily store our luggage after we checked out (checking out time is 10am). They would still mind them for us but we had to place them in front of the counter, which was an open area & not visible from where the staff was working. They made for an easy prey for the passers-by.
Convenient. Near Queens Street Mall and Treasury Casino. Many eateries around. Car parking has to be about 500m away at the Transit Centre.
Tiene buena ubicación, eso es lo más destacable. Good location I can´t say nothing else. No hacen las habitaciones. El personal de recepción es bastante frío y no se molestan ni en llamarte un taxi o asesorarte de cómo llegar al aeropuerto con los transfer alternativos a los taxis que había. There isn´t room cleaning.
Ubicacion en la ciudad. Estava cerca de todo lo interesante. No tenia conexion wifi gratuita.