Location. We were a same day booking - having booked about 9am and turning up about 3pm. They did not have our booking in the system and we were informed by reception that it was out the back. Breakfast service/food let them down. Perhaps they were short staffed, I only saw one waiter and one cook. They ran out of forks and didn't appear to have time to clear tables.
The bedding was awesome; the staff were helpful; well appointed, decent size room. Switching the taps between the shower and the bath was not as easy as it could have been; the lack of signage or instructions did not assist. The windows in the room could have perhaps been cleaner.
we did not see many other quests and it was so quiet. The beds are exceptional and we had a beautiful river view. I was placed in a smoking room and had to be moved, then the new room's bathroom must have been closed up for quiet a while and smelt like stale sewage but came good after a short airing. Also I ordered room service late in the after of arrival, when finished I phoned room service and advised them it was outside the room, every time we came and went we had to step over it, this did not bother me but what did shock me is when we received more room service in the middle of the night the room attendant actually stepped over the tray in the hallway as he left.
Staff were great working under very difficult circumstances with all the ongoing renovations! Great Greek salad! Shame that some of the facilities were not available due to the renovations such as the pool etc Cooked breakfast wasn't too great either!
Location - just a ferry ride from the city but far enough away. Nice views of river and Story Bridge. Good food and service at the cafe within the hotel They put us into a class of room below what we'd paid for and we had to move. Bed was a bit uncomfortable. One of the desk staff was good but others could have been more helpful.
Convenience The shower water poured into the doorway of the shower. Bad shower design.
location poor value for money, room ammenities poor
Friendly helpful staff. Upgraded to 1 bed unit although for one night did not make huge difference. Close to where I need to be for business I had dinner there which was disappointing risotto must have been pre prepared as arrived very quick. Did not intend having breakfast but as no cafe close by had Bacon & eggs. Arrived with no toast.and did not look very appetising.
Friendly staff Very early construction work every day.
The proximity to the city, and the friendly helpful staff. n/a
Friendly, accommodating staff.
The room was comfortable and the service very good. The room was quiet ,clean and comfortable.
The happy and efficent staff and management attitude to there guests and there attention to your comfort and support on your stay.
CONVENIENT LOCATION, GOOD VALUE!
Liked the staff, they were helpful. Did not like the noise from very busy traffic.I did request a quiet room
Room was clean and meet our requirements. Close to town and facilities, eg. Pinapple Hotel, The Gabba.
close proximity to transport, shops, friendly staff, feeling safe and at home.
The proximity to the gabba and the off street parking. Lack of covers on the bed
central location , great distance between shops and food, great parking
The room was cleaned every day. The beds were very comfy. Our room had large bushes outside the window and this made the room very dark. The bathroom had a musty smell.
clean & friendly staff not much privacy
Conveniently placed , large rooms Smoke smell in room. No elevator to mount to first floor. Noisy swimming pool.
Place .. Clean . Staff - helpful. Food- lots of eatery. Opp.24hrs.stores/ subway meal. Good quiet Area. Transport - bus or ferry Not much activity around the area except eating n gaming centre ..for matured couple
The manner of the receptionist, very helpfull and obliging. your house keeping staff...they should knock and say house keeping and not enter a room before 10am check out time unless they have been advised that that room is empty.
Not luxury.This was very convenient to the city and with parking. The room was fine and close to a good steakhouse, convenience store, pharmacy etc. Not far from the ferry to the city. Good value. No real soap.Just detergent machines in the bathroom. Real third country stuff, not suitable to a major capital city.
Great staff, room was good value Weekend public transport to and from that part of Brisbane (Doomben) is absolutely dreadful.
I stay in alot of hotels through out the world, i had no sleep all night, this way the most noisest room i have ever stayed in, all night not a minute of silence.
10 mins from city Airconditioner was at least 20 years old. fridge was brown (since when did people stop making brown fridges, 1980's?). Windows were left open unknown to us until the last day, but were too high for us to shut so the aircon was pointless cuz kept escaping thru room. shower flooded into toilet cuz didnt have a door. room said had dvd player, but didnt. room said came with a double bed, yet had 2 singles cramped beside eachother. room looked nice on pics but we got the old rooms when there were new rooms beside us with nobody in them
Location - able to walk to South Bank and City Cleanliness of crockery and pillows unsatisfactory, however when notified management remedied.
It was easy to find on the way into Brisbane and parking was avaiable. To be woken up by party goers on the way back to their room at 2am and to be woken up by guest that were talking loud and lasted for quite some time at 5am. To ask guest to be conciderate of others. I had a 7 hour drive after leaving the hotel.
first room we had the tv did not work so we were upgraded to one of there new studio apartments, the studio was very clean and modern, the orignal room apart from the tv not working the room was big with a double and 2 single beds ideal for a family very spacious and very clean. the first room we had the tv didnt work so we were moved to a studio apartment, the room was small ,ok for 1 or 2 people but no more. had a room washing machine and dryer but no ventilation so walls were soaking wet after a dry.
It was a nice relaxed atmosphere. The shower temperature was very up and down. Hard to get even.
Yes the staff where friendly, close to motorways, walk ways and easy to find. And we where able to check in slightly early thank you. The showers hot tap came off in our hand we had to put it back together, the room was not well cleaned which made us feel uncomfortable.
Close to the Gabba Noise! The hammering early on Thursday morning, the noisy tour group leaving at 6.30am on Friday morning, followed by the use of power tools. But the highlight was the drunken domestic taking place just before midnight on Friday just outside my room involving people associated with the hotel.
Close to southbank No iron/ironing board in room. No cupboard to hang clothes. Only 1 pillow provided per person & they were flat so when we asked for another pillow we were refused.