We were welcomed by a nice and pleasant receptionsit, the room was large and in good condition. There was a bit of noise from the railway station so next time I will specifiy a room on the road side.
Excellent, efficent, helpful staff
Foxtel on the TV, the bed was comfortable. The internet connection fee is a rip off, to be charged for internet connection when you're not in your room working is appalling. Why can't the hotel charge when in use only? I am aware it's outsourced by an IT consultancy but nevertheless I'm sure the Holiday Inn make money on it. The other point is if i knew there was a rail station right on the hotel I would not have chosen the hotel. Found it difficult to sleep as a result.
the central location was excellent for a city break - the hotel was very quiet and the room was a good size.
I liked the relaxation Food was expensive
position,breakfast. doona to hot, would like a top sheet
Staff were uniformly really friendly and helpful - upgraded us following a cancelled flight. Breakfast great - omelettes to order. Beds and rooms comfy and clean with nice extras. Spas on 18 floor fabulous and hard to leave.
The convenient location
proximity to suncorp stadium. Rate was cheap given it was origin night.
Centrally located in the heart of Brisbane CBD. Public transport and other travel facilities at the front door. Hotel across the road had cheap good quality food. Very few 'modern' facilities. Parking as a guest is a rort paying an extra $28 overnight.
I stayed in room 216 on the 21st floor and had therefore a stunning view of the city and the Brisbane River. Corridors seemed dark an not well maintained. Plus there was some expired milk in the fridge (March 2009).
The view from the 23rd storey was awesome and its only a short walk to Queen st mall from the hotel, which is really convenient. The staff were negligent to our complaints about the faulty lights, which included the ceiling light dangling by just a cable. We were afraid that it would fall off the ceiling and thus alerted the reception immediately in the morning but nothing was being done.
Rooms are exactly as the photos portray. Service was good. Staff were helpful. Great value for money stay and river views were lovely. The bathroom in the afternoon was very hot, could do with blinds or something to keep afternoon sun out.
The apartment was excellent. It was spacious and very comfortable with all the requirements for a short stay. Views superb. Service and food in the restaurant both good.
Yes. The airconditioning fan was cold and the heater did not work, so switched off the fan. Told reception. No fresh air was available. Toilet door jammed shut, told reception and they arranged help to get it open again.
roomy apartment, good value at 145 $, not at the 'official' rate og 200+$ cutlery, plates were not all clean
Spaciouness of the suite and been able to set the A/C to how we liked it. Bit disappointed the spa didn't work - but it was not a hassel.
The location of hotel was great and the staff were very helpful Our bathroom door was not closing (it was off the runners) and no one could fix it.
Location, comfortable well equiped apartment. Very quiet. This is the second time I have stayed at North Quay and will return.
The location and the fact that I had asked for a view of the river if possible and actually got a room with a view of the river! The one bedroom flat was well set up and I enjoyed my stay. I will return when in Brisbane!
The size of the room. The sheets were crisp and the pillows and mattress perfect. The staff were pleasant and helpful. The hotel lifts use a key card - but new arrivals were not told this - and we saw many frustrated people unable to use the lifts - front of house staff should explain this to guests.
Proximity to Staff Christmas Party - 3 floors above! Plus - My husband and I stayed there exactly 29 years ago on the night we were married Check in staff - 3 male - all very officious / not one smile out of three of them / Very unpleasant people/ They had no customer service skills/ Not a good first impression of your Hotel
The room was fantstic. Very modern and very clean.
good location, friendly and helpful staff Cleanliness of bathroom was poor, mouldy tiles and mould around glass door of shower
The "Urben perks" package is excellent value-for-money for families in this current climate. The hotel is ideally situated near the cbd and is easily accessible to Southbank. No.
Friendly staff. Great roof top bar, Comfy bed The car park is vey tight and difficult to manouvre around without 100% concentration
Very comfortable and excellent location for what we wanted. The room service wasn't up to standard.
The saltwater pool. The street was quite loud and we felt it was overpriced compared to other places we have stayed. We also felt that the hotel could use a few more updates(popcorn ceiling).
convenience to medical facilities on wickham terrace car parking facilities very hard to manouvre
The staff were superb. The bed wonderful. The buffet breakfeast was very good.
Bien ubicado, precio conveniente, instalaciones remodeladas muy buenas, departamento amplio para 2 personas.
Ubicación impecable, limpio y confortable. El baño puede mejorar en cuanto a la calidad de los sanitarios y griferías.