The hotel was good but they need to keep sweet smile on their face , secure Regarding the car parking it mention on the site is free !!! But it's not i explain that for the ass manager and she said will get exception from here MNG but ahe do not reply to me , the housekeeping do not clean the room well and you should call the housekeeping every day to ask for soap and tissue , The bed was not comfort . Really the hotel rating not 5 star
friendly staff, even though they dont speak english very well, the room was very clean, and they have a good gym/pool the location is pretty horrible of the hotel, it is exactly on a metro track, so i was located on the 3rd floor, and in front of my balcony the metro was passing over a bridge!
the turkish bath looked fabulous though I did not have time to use it. the staff was limited in their knowledge of english, but tried very hard to please.
friendly helpful staff the small bath and built on shower were a challenge for a tall guy like me- scraped my leg on the rim
spa Reception stuff totally not helpful at all
Hotel is fairly new. Staff while not being extremely fluent in English, always were helpful and tried their best to help you. Breakfast is pretty good. Free internet, but not wireless, only through ethernet. Room was quite small, especially bathroom which was tiny at best. Staff do not speak fluent English. Limited room service menu and not too many vegetarian options. Location of hotel is not the greatest. Metro station is about a 10-15 minute walk away, but other than that, there is not much in the way of walking distance from the hotel. Also quite far from the main attractions of downtown Istanbul. Since hotel is also quite new, most cab drivers do not recognize the hotel.