The service was the best. The casino employees were the worst.
Pools, beach, theatre.. absolutely beautiful property, very clean, lots of fun pool and beach activities... best beach around- you can sit in sun or under the many palm trees- better than hard rock and Riu next door We upgraded to an oceanfront, view was spectacular, but no wash clothes ever. and the didn't fully stock mini bar every day- we had to call several days. No big deal really. Room served its purpose- we weren't in it much. Drinks, food -were not my fav.
The hotel had everything you need for a complete vacation, from excellent service to a variety of restaurants, a night club, a sports room, a casino, an amazing beach & clean pools. Try to arrive on weekdays as weekends are super busy! Friday and Saturday was difficult to book a reservation at a restaurant as was very busy, but on other days that was not the case.
Staff,bathroom facilities,pool design,cleaned ground,food services. Pressure from Outside vendor in the hotel,and out date Djs music.
The entertainment staff was the best by pool side. I did not like that the service was poor. It took them for ever to clean my room and for me to get fresh towels.
Location was great. Right on the beach and the pools were great. Also loved that there was always food available; anytime of the day. N/A