El personal era agradable. La habitación simplemente aceptable. La habitación era pequeña y por el precio era un poco una estafa. El balcón no cerraba. Una de las más pequeñas en las que me he alojado y el cuarto de baño me recordó a un Motel 6.
Era una habitación de hotel muy limpia. Cómoda Nada que no me gustase
Great location in Hilo Ample parking Clean, recently renovated rooms A 50 minute wait to check in One person working at the front desk while other staff walked around not helping The frogs nearby will keep you up all night Rooms are quite spartan
No one told us the whole building was a construction site. No pool, no restaurant, no wifi, pictures looked new and updates but rooms were old and run down. Construction workers in the lifts all time. Staff were friendly but no one even apologised for the inconvenience of the state of the hotel. Very disappointed but all we could do was laugh.
The mold on the balcony made the veiw super s***y The bath drain was only partially working Lack of television and wifi
Room was run down. Bed was old.
Located right on the water Room was equipped well. TV, fridge, desk Pretty quick drive to Hilo Renovations in progress Elevators Actual keys for room entry Pool Renovations in progress (noise)
The room was nice, no real complaints about it or the hotel. Except. There was a metal clanging from the elevator that is right beside the room. It's loud and wakes you up. It needs to be addressed. Perhaps it's already in the works.
Beautiful room with ocean view
Great location, rooms was nice enough, awesome views. The place is under heavy construction. Has a really odd 80's feel to it.
Location. We upgraded to a seaview balcony room. We watched sea turtles swim in the tide pools and the sun set over downtown hilo all from our room. The room looked older but was kept quite clean. Bathroom was spacious. The portion of the hotel that is currently in use is older. They are building and rennovating more units but that means construction during daytime hours. Because of this, the hotel has a temporary, unfinished feel with many workers coming and going. The hotel also has no restaurant, but there are many options close by. Wifi only worked in lobby due to construction.
Friendly staff. All tile floor for cleanliness. Beds were comfortable. Shower and bathroom was cloean No continental breakfast, but is renovating kitchen.
El check in fue fácil y rápido. El personal era amable. La habitación olía a almizcle. La alfombra y los edredones estaban sucios. Hizo que nos picara todo. No hay máquina de café.
Cerca del aeropuerto, justo al lado de la bahía, personal agradable (normal). Un lugar sucio! No podía creer el estado del baño - moho por todas partes, unas manchas en las paredes, etc. La alfombra probablemente nunca fue lavada una vez en 30 años que este lugar ha estado en operación. Estar en este hotel era como estar en una máquina del tiempo fijada para 1979. Varias partes de la sala han cerrado completamente. La vista desde la habitación era una vergüenza. La gente que trabaja allí es bastante agradable, pero no cabe duda de que no están demasiado ocupados para añadir una capa de pintura o cambiar los arreglos florales (ninguno de los cuales han sido considerados en el vestíbulo por un tiempo muy largo). La habitación era terriblemente cara, y por las fotos, esperaba más. Estoy muy contento de haber reservado solo para una noche!
The most hospitable, friendly, and down-to-earth family run hotel I've stayed at. Very clean and simple accommodations with an excellent light breakfast. Great location and atmosphere. No complaints at all!
The old fashion Hawaiian atmosphere I little challenge trying to adjust the perfect water temperature for the shower
The pictures look good and the property itself seems nice. The location isn't near anything aside from akaka falls. The room we stayed in was dirty and bug infested. There were ants crawling all over the place, dead bugs in and under the couch, and Spiders in the bed. The room was really hot and had no air conditioning. I have never left a room before, but after getting all sorts of bug bites decided it was better to just leave at 12 am. I do not recommend staying here.
The room was large and clean, and the view of ocean was nice. The bed has bedbugs. My companion was badly bitten. The hotel is about 20 miles from downtown Hilo. There is no restaurants or grocery store in the vicinity. The arrangement of facilities in the room suggests that the owner has no idea what would be practical for travelers. For example, the TV faces a room divider. There is no place to sit and watch TV. The tub has no water spigot so that you cannot take a bath, wash your feet or your gear. The bed seems to be designed for 7' tall person to get into. The room has a very small and high table, with accompanying high chairs. The furnishings are very spartan. We had to put most things on the floor. We arrived at the hotel late in the evening. The manager left the keys in the unlocked room for us. During our 2-nights stay we never saw a single person who works for the hotel.