Todo. Todas las zonas parecían muy privadas. Los jardines eran hermosos. Decoración elegante. El personal es muy agradable y muy acogedor. El servicio de bar y restaurante un poco lento para comenzar. Me gusta que el agua de la piscina esté más fría.
Instalaciones estupendas. Fácilmente accesible. Los miembros del personal profesional y cortés. Bonito y limpio
Las habitaciones estaban bien y el personal era agradable y servicial. No se trata de un 4 estrellas de lujo teniendo en cuenta la tarifa, pero no está mal.
Me encantó, las instalaciones eran geniales teniendo en cuenta que la mayoría de los resorts cobran por todas las actividades. La comida y el servicio fueron estupendos y el lugar es hermoso y exuberante.
No limpiaban las habitaciones de fábrica.
Trato del personal Desayuno poco surtido y de baja calidad y que a lo que llaman playa es una esplanada con arena.
La habitación era genial! Tenía todo lo que necesitaba y más! Ojalá nos reservamos más días. ¡volveremos!
A mi esposa y a mi nos encantó la vista desde nuestro balcón frente al mar!
El personal era muy amable y acogedor. La casa que alquilamos estaba muy limpia y muy bien decorada. La zona exterior estaba muy limpia y agradable para los niños. Me encantaron las hamacas al aire libre y un espacio abierto para que los niños jueguen. También me gusta que ofrecen actividades de ocio para sus huéspedes. Yo quería una hora de salida más tarde que no estaba disponible, así como el desayuno gratuito era algo limitado. Sin embargo, era un mal muy menor comparado con las otras fantásticas comodidades.
Me encantó y lo recomiendo, lo pasé de maravilla.
El lugar es sin duda precioso, tranquilo y unas vistas espectaculares....... mucho bar pero poca oferta de comidas.......todo y que por la zona hay más variedad, las habitaciones muy flojas..............pero cuando estas de vacaciones todo esta bien
Los servicios de playa y piscina. Además el entorno de Islamorada es de lo mejor.
Personal amable, ambiente divertido En construcción, los ascensores no funcionaban, caro para lo que ofrecen.
one bedroom with full kitchen sofa bed was broken and housekeeping said oh well sorry...and did nothing for fix...stay away from room 118
Would highly recommend. Service was excellent. Room was comfy and nice.
The pool was beautiful and is heated! The views were amazing. At the time we stayed there was no wifi. There were tiny gnats crawling around the bathroom sink every day. The window hinge was broken so that the window would not close; however this was fixed immediately by the staff by screwing the window permanently shut. There was a coffee pot with supplies to make coffee, but no cups provided.
Awesome location, beautiful grounds, and an amazing beach front. Rooms were modern despite an older feel to the resort. Construction at the time of visit. They cut through a sewer line near my room and it was stanky. Was a minor annoyance and did not detract from my trip. But you may want to check and make sure the constuction has been completed.
The basic room was fantastic ! Lobed my stay! Nothing
I enjoyed the location and appreciated the size of our room, almost a a one bedroom apartment. We didn't like that you could hear every footstep and door slam from our neighbors.
This was the worst hotel I have ever stayed at. Staff could use a lesson in how to run a hotel
Very nice marina. Too pricey for what it is.
Nice pool and jacuzzi Old beds, rooms are old and a bit musty. Tv did not work. Was a bit more like a motel than a hotel
We have been coming here for about 6 years now for lobster mini season, accommodations are perfect for us.... It would be awesome if the marina could comfortably accommodate midsize boats, I'm talking about 24' to 30' range... my dredging out some of the slips and channel. But I also understand that there are environmental red tape and hefty fees to make that happen down in the keys...
The place they moved us to was ok for the time we had it was near the dive shop and good restaurants still would have like to stay where we planned on staying. The staff was nice and rooms clean Check in was not tell after 4pm check out was by 11am even though we could stay and use beach after checking out it seemed rushed maybe next time we can stay longer and at the main resort.
I loved the view and the size of the rooms however they were dated. There is nowhere to even buy a bottle of water on the resort. Needs a tiki bar and at least a snack bar.. Or soda machine!
The location was wonderful and the staff were extremely helpful. The rooms were very clean and were big enough that we would have been comfortable staying for a much longer time (we only stayed 2 days). We are definitely planning on a return trip to Islamorada and will be staying here again! The air conditioner was pretty noisy at night.
Gran vista frente al mar desde nuestra habitación, piscinas climatizadas, y un lindo puerto para los barcos. Parking cubierto, y el personal era muy amable. Te cobran una tasa diaria de resort que no está incluida en el precio original. Tengo que decir que es más un hotel que un resort.
Este hotel es bastante viejo pero estaba muy limpio. El personal era fantástico. Cuando había un problema con el baño en una de las habitaciones, nos trasladaron inmediatamente. La zona de la piscina era agradable y la zona de arena de playa era como un anuncio de televisión.
Owners were very friendly and acted promptly when shower wouldn't drain. Nice kitchenette. Relatively quiet location. Pretty flowers. Kids loved the tropical birds too plumbing issue
Location good, room very cute. The children of managers were running all over all the time, running around underfoot with a tiny puppy that has us all (4) worried for its safety. The parrots in the cages had filthy water and no food which worried us also.The vacation ruined place empty
QUAINT ROOM WELL DECORATED CLEAN STAFF RUDE IN CHECKING IN CALLED MY HOME AND SAID I DID NOT PAY
The staff - super personable, helpful and friendly! The view was wonderful and the location was great too.
Pet friendly Renovations were in progress; the toilet did not flush and the shower would not shut off. Seaweed collected and rotted at the beach front creating an unpleasant odor.
Nothing. Awful. Room daily cleaned. No maid service for our three days. No change of sheets or towels, floor not cleaned, bathroom not cleaned, hot tub unclean. Had to request clean towels and soap. Office generally unoccupied. $---/night outrageous overcharge!
Yeni and Alex were very welcoming. The view was gorgeous and we got great use out of the pool.
Decent location on the Key. I would not suggest paying over $--- per day.
View/location, nice pool No ice, difficult door lock, no bath fan or AC, bed too firm, pool entry ladders very difficult, pool not handicap accessible, gravel everywhere got in sandles
Location. Easy access to restaurants and small beaches. Could be a nice place after a full renovation. Rooms are 'tired'. They feel dirty even if clean. Peeling paint. Cracked tile. Ancient linens. 3 friendly staff members who work limited hours. Ice machine is behind a locked door so we never had ice.
Awesome aquarium type dock area with many species. Staff also were outstanding!
The location was absolutely beautiful. Stunning views of the gulf, right next to a small beach, plenty of outdoor area to sit, grill, docking for boats, and an award winning restaurant right next door. The hotel rooms themselves have not been updated for decades (I'm not exaggerating)! The curtains and bedspreads are very dark and heavy, lighting not good, old fixtures. However, despite this, the room was clean and they had some updates like WiFi .
Owner made it very convinient for late check in. Great customer service!! Tv needed updating
Excellent location, on the water with great area for watching sunsets Room furniture was dated and could use a good cleaning.
The staff was very friendly and welcoming. The smell of the cleaning solution was overpowering. Had to leave the room for a while. Also on our first nights stay our coffee pot was left on and we noticed it the next day when we went to make coffee
The hotel is located on the water with access to boats and water activity. There is also the convenience of a bar and restaurant on site. The room was clean and the space was adequate but I would not stay for one more night. The AC problem was reported to the general manager and she said they would fix it when they cleaned the room which did not solve the problem for us or offer any type of compensation. I came to this hotel for one night for business. The AC was not working from the time we entered the room. We put it down to 60 degrees and sweat the entire night. The door to the room was extremely hard to open and close and it did not close completely leaving a large gap.
It was the cheapest available The 'Private Beach' is no bigger than a room in a house and there is a wall down to the actual ocean blocking access. The overwhelming smell of decaying trash and sewer where we were expected to park was BAD! Room was very average. No hot breakfast.