La ubicación del Hotel es excelente y el trato de su personal. La instalaciones y mobiliario son muy antiguos.
Muy céntrico, con un patio lateral para aparcamiento, en el que no tuve problema de encontrar espacio durante mi estancia la primera quincena de Julio. Hotel importante de hace un siglo, ligeramente decadente, pero bastante bien conservado. Anuncian ascensor a la playa, pero o no existe o no supe encontrarlo.
Está muy bien situado ,es un hotel antiguo bien decorado y conservado. Teníamos una suite fantástica dos habitaciones ,salón y terraza con vista al mar. Desde el hotel hay un ascensor que te baja a la playa El restaurante podría mejorar
Su ubicación a lado de la playa. Las habitaciones, están anticuadas, sucias y huelen a humedad. Las intalaciones están mal cuidadas, es ruidoso, y el personal con un "I'm so sorry....' se creen que lo han solucinado todo. El parking es muy pequeño y no corresponde con la capacidad del hotel. La wifi no te dejaba navegar por internet.
El hotel está muy bien situado. Las vistas desde la habitación eran impresionantes: a una preciosa playa del atlántico! Era un poco complicado llegar a la habitación: subir, bajar escaleras...
Hotel viejo, aunque aceptablemente conservado. Reservé por magnificas vistas, pero me asignaron la habitacion de cara a la carretera. WIFI grautito sólo en el Bar (no en todo el hotel) la orientacion de la habitacion...no fue a la playa, sino a la carretera.
The staff were helpful and courteous, the food was fantastic and the hotel itself was very welcoming and luxurious.
Excellent food, staff were always very helpful, view of the sea, every where very clean Spa and swimming pool - not very impressed with, needs updating.
Staff were very considerate and kind. Views were amazing from majority of the hotels windows. Room was clean and comfortable. Food to order at breakfast was very good and buffet selection was varied. The Terrace provided a good choice of meals with a lovely view of the beach. Dinner menu was a little limited. Room and the food and drink on offer were a little pricey. Didnt receive hotel information and room service menu till last day of stay which was unfortunate as we felt we missed out a little on what the hotel had to offer.
The relaxed atmosphere, great breakfasts and the attentiveness of the catering and reception staff.
Welcoming and efficient Food was fabulous N / A
Everything about this hotel was excellent from the very first welcom, the food, staff and the location. Couldn't fault it.
Location, views, parking and knowledge of some members of staff re the history of the hotel, also staff serving breakfast on the Sunday very polite and efficent. View out to sea good but on looking down lots of building material, ladders and scaffolding poles on first floor roof. Would have liked information re swimming pool on arrival, but this did seem to be restricted due to building work.
Courteous, polite staff. Room mix up on arrival which was sorted out and we were given an upgrade with no fuss and all went smoothly. Would definitely stay again.
Awesome views. Luxurious hotel with amazing history and fabulous location. Nice compromise between modern requirements and traditional features. Very well kept decor. Price is good. Food is good. Breakfast lovely - with amazing views too. They are working on the place regularly to improve it, but you don't really notice it happening. Never tried the pools, but they look very inviting. Rooms are always incredibly hot even with heating off and not all rooms have sufficient windows that open or aircon. Showers vary in power. Room descriptions are generic and don't always describe the room accurately.
Glad we up graded room, hotel heated very well during this time of year. to use the sauna facilities you had to purchase a card in order to use the it......not on for this type of hotel very petty.
Elegant, well appointed hotel exuding charm and comfort. Spacious dining and common areas with very appealing decor. Large, very comfortable room with walk-in closet and very comfortable bed. Excellent food. Outstanding location on a hill over-looking the sea with beautiful views. Parking space was limited. Sea view room over-looked the roof of the dining room below.
Room standard was much higher than expected Heating was turned up too high and there was no way to control it in the room. Also just having a standard double bed was disappointing - in a 'deluxe' room I was expecting a King.
the beautiful sea views and decore and design of a beautiful hotel. parking is awlful and our car was hit in car park,think we werent the only ones! no room to move and too small spaces.noone stopped and hit and run!!!!
The hotel was easy reach for Newquay and was able to do some lovely walks from there, The 3 course meal was very good value, and the service was good and everyone was very friendly. The hotel was very basic, it was our Ruby wedding felt it would of been nice if there was some music.
\\Friendly and helpful staff. runnng out of what was on the menue when main chef was off.
nice hotel good location and good room having to order evening meal at breakfast time
Film show provided on Saturday evening! Nice pool. Rooms comfortable, airy and spacious. Table tennis and pool table great for the kids. Quite a long walk into Newquay and limited to choice of places to eat within a short walking distance.
Excellent help from staff especially the gentleman on the late night shift who gave me wake up call, toasted me some breakfrast and arranged taxi to airport. No phone in room
Swimming pool, recreational activities, location Not all the rooms have been upgraded yet, drinks service in the restaurant sporadic, lots of 'turkey and tinsel' pensioners
Bathroom and bedroom had high standard of cleanlinss Despite advertisement outside the property we were unable to book any evening meal, evening meal only available if one booked it first thing in the morning, hardly applicable to a B&B when arriving at 1600hrs. We had to leave at 0630 in the morning and not even the most simple breakfast was available until 0800
good food nice staff very well managed very clean found the room to hot
The friendliness of the owners and the quality of the food The en suite facilities were cramped.
Well positioned for onward flight from Newquay Airport. The weather was really bad on the day of our departure but the hotel owner was kind enough to let us stay in the hotel lounge until time to go for our plane at 1.30pm
Convenient, clean, friendly and comfortable.
Very helpful staff and the breakfast was really good. I liked the way we were given our own key to come and go by a side door. The tea and coffee facilities were generous. The bed was rather hard and I would prefer cotton sheets. Also, the shower was small and I would prefer a screen rather than a curtain as the curtain tends to stick to your body.
breakfast, shower, bed was too small and tv was unviewable unless stood up
good access to airport good parking excellent breakfast and service
excellent breakfast cooked fresh to order
The hotel was clean and the staff were very kind. Food was top class The room, although very good, was a little on the small side for a double room.
El trato de los propietarios y la limpieza y confort de habitaciones.
El personal es muy eficiente y agradable. Llegamos tarde y nos habían preparado las llaves para poder entrar. Tanto el desayuno como el trato del personal immejorable. La habitación muy guapa. -
Creo que todo fue estupendo,la atencion,el hotel,el personal del hotel Todo me gusto
near to the beach,recommended brekfast menu,every day the same.
Charming hotel. Great value, nice friendly staff, delicious food. Loved the lobby area with the view of the beach and comfortable chairs. Easy access to beach. Location was terrific. A larger television with more channels would be nice!
Reception and bar staff were extremely helpful and friendly nothing was too much trouble Room was above function room and music was very loud until midnight and couldn't get to sleep then kept up by the stream of partygoers heading back to their rooms for the next hour.Our room was below a family with young children, very loud and kept us awake and woke us up early morning.
Great hotel, small but pleasant pool / jaccuzzi area, large, modern bedrooms, large tv (very limited digital chanels), great location litterally overlooking fistral beach & some great out of season deals as well as vastly reduced room rates, ie 50% off restaurant voucher on arrival, buffet breakfast £5.Ideal base for winter golf break if you can get the right deal. Very limited TV chanels, 8 at the most
The cleanliness and the variety of food were the excellent features which appealed. As I am short in height, I did not find the chairs in the lounge very comfortable.
Location. Views. Helpful staff. Very little parking. Poor temperature control made showering nearly impossible.
The staff were excellent, very friendly and very willing to help in any way The sqeaky floorboards in the hall outside the door.
As the weather was not very good we used the Bay hotels pool facilities which were great as the pool etc in the Esplanade were very disappointing
The excellent reception staff. I arrived - late - after an unexpected visit to hospital. They couldn't have been more helpful and produced a snack even after the kitchen had closed. Full marks!! The breakfast really was very cold. Cooked at 0630 - 0700 no doubt and left under poor heat lamps till I went for breakfast at 0830. Such a shame!
The cleanliness of the rooms was particularly good, and the staff were very friendly and helpful The heating being on was a bit of a pain
We very much liked the location and views, the excellent facilities, the amazing decor of the reception area/lounge and the practicality of the family room. The staff were also very polite, helpful and friendly. The ten-pin bowling alley was a great bonus! Some of the areas in the hotel and our room were a little dated and jaded and would greatly benefit from the same face-lift as the reception/lounge. The hotel has huge potential and we look forward to staying there again.