They had roaches on the floor when I arrived dirty linen was on the bed in a pillow case. The bed was never made the covers was in the little closet, no towels in the room. I told the night lady about the problem & when I got back they switched my room without notifying me so when I tried to get into my original room someone else was there.
Quiet. Security very visible. Staff was very accommodating and helpful. Accommodating to my disability needs.
Room was clean One of the rooms was 2 hrs late on check in and they didn't have towels available !!!! No towels are u kidding me and a rude staff
In the middle of the night alarms kept going off keeping us awake, then the water shut off and was making terrible noises. The water eventually turned on but it was still a nuisance. the bathroom was super dirty and they didnt even supply little soaps. which most people dont care about, but we had forgotten our shampoo. We ended up staying up most the night waiting for more alarms to go off or something else terrible to happen.
Nothing. The tv was older than I am. And the room smelled like mold. There wasn't even a fitted sheet on the bed.
a complete dump
Got everything that I expected for the amount I paid. Quiet, comfortable place to sleep. Wasn't super clean, but that didnt bother me! Towels seemed dirty and you had to pay for internet.
The Hotel canceld my reservation without notifying me of this leaving my girlfriend and I without a place to stay in New Orleans at 11:30 at night. I am unaware of if this is the hotels fault or Kayaks fault but I will not be staying or useing either.
Staff was not friendly or helpful. We stood at the counter to check in for 25 minutes before we were helped becuase the clerk talked to what appeared to be her friends in the lobby and also on the phone. I paid for WiFi internet access and it did not work at all, was on the phone for 55 minutes with hotel tech support and the problem was still not resolved. Other guests were complaining of internet problems also. I just looked at my online banking and see that the hotel charged me twice now I have to spend more of my time trying to get this mess figured out.
What I like about the baymont was the price and the convenience How they had people just hanging out in the parking lot drinking and smoking and I mean not just smoking cigarettes. I won't stay at this hotel again
The check in rep The hotel was nasty, the hallway reeked of weed, the carpets in the hallway we're dirty and Visibly stained. Our first room the tv and phone didn't work and coming in off the road the room was hot no air the key didn't work had to get management to get the room open after 3 key resets. The floor was SOAKED air wasn't on so not sure why, the lotion soap and shampoos didn't match (like they we're stolen different in both rooms) we switched to another room with no phone fridge or microwave. Breakfast was a joke started at 7am came down at 723 nothing there but a half cup of coffee and a few bagels and steal cereal. outside of the young man who checked me in and the distance from the quaters ,I didnt like not one thing about this hotel.needs a lot of work!!!
No one cleaned the room and when they cleaned it lhey left no towels everyday while there room key did not work and to top all of it there were roches in the bathroom.never again
Complimentary hot breakfast and friendly staff.
This guest did not leave comments about this hotel.
Nothing We was given a room with an BROKEN A/C unit!
The breakfast was a hot breakfast. I also liked the juice bars. The wait at check-in was a little long. The cleaning staff left a lot of trash and soiled linens in the halls. We were not provided enough towels. There was no way to call the front desk because the phone was not connected to a jack.
Considering I got a phone call less than 24 hours before my stay, and several hours into a 12 hour, stating that the hotel had overbooked, and that both rooms I booked were unavailable, I will never stay at this hotel or use this service again.
The front desk attendant - very, very friendly. The room looked old, the sink and tub had spots and cracks.
This guest did not leave comments about this hotel.
The hotel was clean and very nice and the staff was very helpful. The room did not have any HOT WATER to shower at all told the front desk clerk just gave me a card told me to call them back.
Nothing! Horrible experience Everything. I hated the staff
Price You need a car - no public traffic access
It's clean,quiet .offer breakfast and very welcoming .at the reception I found a young lady,very friendly It's far from CBD.somebody told me the area I not so safe due to its isolation
Cheap Cheap looking, run down, shabby, outdated.
The room nice and clean Women turning tricks and approaching your husband
Great value for the price. We were traveling and looking to save money while still meeting our needs. Friendly, personable staff, clean rooms, decent breakfast selection. Easy to get to tourist attractions. Safe and reliable. Rooms need updating, our room had torn carpet and insecure fixtures (mainly the shower head). The toilet was pretty bad, did not have near enough flushing power. Overall my only complaints are of cosmetic things.
nothing. My room was filthy and I had to get the staff to clean it for me when we got there, so we had to wait another 40 mins for them to do that. The cleaning crew had an attitude while doing that. When we got there their was crumbs on the floor, crumbs in the bed. dirty towels in the bathroom. no soap or shampoo. we weren't given any towels. Don't waste your time at this shitty dump.
We appreciated the helpfullness and friendliness of the staff. The outside walkways needed sweeping. The same trash was on the floors for days at a time.