Nada Primero que nada su reservacion nunca aparecio en el sistema del hotel, no pude encontrar una habitacion doble como lo habia solicitado me tuve que conformar con lo que el hotel nos ofrecio ya que no habia mas opciones, en lo personal recomiendo ni el hotel ni booking.com.saludos,
Ubicación y aceso a internet gratis Servicio de front desk deficiente (olvidaron el wake up morning, se equivocaron de día en la reserva del airport shuttle) baño sucio, agua de la ducha fria, habitación con luz exterior del pasillo y muy ruidosa, desayuno muy pobre
El personal era muy servicial
Mi amigo y yo nos alojamos aquí para una conferencia (en un hotel cercano). Era un hotel precioso muy chic y elegante. Que estaba bien situado para ir andando hasta el Barrio Francés y otros muchos puntos de interés. El personal era muy amable, hospitalario y servicial, especialmente Michael. Sin duda nos alojaremos allí de nuevo. No salía agua fría del grifo en nuestra habitación.
Clean and comfortable room that was a great value for the money.
We just expected a little better than what we got. Expected the sweet to be a little sweeter
The bed was extremely uncomfortable.
I booked this hotel in April 2014 for my trip in November 2014... i confirmed two days before my trip and everything was all set. We arrived and the lady behind the desk said there was a letter that was left for her that stated we needed to be sent to another hotel. No reason given and she wouldn't let us see the letter...ok... so we went to the other hotel which was conveniently located right in the middle of the French quarters... upon arrival we were told that they had no offiliation with the whitney nor do they know why we were sent there...after telling us we had to pay triple what the Whitney charged I explained that was not far to us...i was willing to pay the same rate as the Whitney but I was certainly not paying triple! One of the managers came out and accommodated us with a free night! Therefore I recommend taking your business to the Bourbon Orleans hotel!
Location, it was central Room was small and outdated Facilities non existent Restaurant was meh
Decent location, clean, nice bathrooms. Of the three prepaid rooms our group booked far in advance, only two were available and there was no roll-away bed available for the room in which three people were staying. One couple in our group had to take a taxi across town after about 20-30 minutes of searching for an open room. One person in the room sans roll-away bed had to sleep on the floor. The following day, another room was made available, however, no one from the hotel informed the group in the room without the roll-away that they needed to more their belongings until after everyone was out and about for the day. The hotel called us throughout the day, interrupting our plans. The manager was very rude and didn't seem to understand that the hotel was interfering with plans made months in advance. Eventually, we were bothered so constantly that some members of the group returned to resolve the situation in person. Overall a very bad experience. I have traveled quite a bit, and my experience at this hotel is the worst that comes to mind.
The staff was absolutely amazing. The location wasn't bad. Nothing special, but not bad. The rooms were TINY. The furniture in the rooms were pretty chewed up. There really weren't any extra amenities. It's expensive for what you get. For about $10 more, you can get a bigger room at a hotel that is closer to the French Quarter. Yeah, the staff was great, but I don't pay extra for helpful staff.
Love the architecture.
Very helpfull people, very clean, and perfect room All is perfect
The architecture, design, choice of furnishings and keeping the existing bank for a backdrop is a nice touch. The room (610) was quite nice and comfortable. The staff were all very professional but Jo Ann in the bar was wonderful. The only improvement possible would be the in-hotel restaurant. To be quite frank, the quality was not so good and the portions small when compared to every other place we dined in and around the French Quarter of equal or lesser price. Your meal pricing (we first tried breakfast and then stopped-) was also at the top of the cost range we experienced in and outside the French Quarter. Had the quality and quantity been better we would have happily spent more time in your restaurant. In our opinion, correct this and you'll have the perfect hotel.
Location, Value, Staff. We walked to the Riverwalk Outlets, Dragos, Harrahs Casino, Aquarium. We got a cab ride to the French Quarter and Bourbon St. The hotel was very clean and the suite was very spacious with 2 TV's. I loved the rich history of the building. It was originally a bank and still has the vault, teller service windows, etc on the lobby. VERY noisy. I could hear a lot of hallway noise. Also, it may have just been the night we stayed (Thursday) but at 4:30 AM the city came down Poydras to empty the dumpsters (very loud) and it woke the toddler (sigh). That can possibly be chalked up to wrong place, wrong time but just be aware if you're staying on a Thursday night. Parking was too expensive but to be fair that's ALL hotels in the area. The hotel was once a bank so there are very few (if any) extras...no roomservice, no spa, etc.
Tranquilo Frío, la calefacción no funcionaba, después tuvimos que cambiar de habitaciones porque hubo que cambiar el cerrojo de la puerta, el desayuno era sin cocer, el restaurante fue muy decepcionante
El trato del equipo de desayunos y la jefa de recepcion , fue excelente y profesional, gracias No,
Cerca del casino, de Bourbon Street y de restaurantes. El aire acondicionado no funcionaba. Tuvimos que llamar varias veces para que vinieran a arreglarlo. Después funcionó aunque no por mucho tiempo. Tuvimos que llamar de nuevo. Nunca lo arreglaron.
Limpio Precio absurdo de aparcamiento por noche, más de $40 dólares
El personal es muy amable. La limpieza de las habitaciones no es muy buena
Excelente la ubicación, muy cómo el uso, excelente el servicio de internet wi-fi gratuito en las habitaciones y lobby- Lo recomiendo absolutamente- El domingo no hubo limpieza ni toallas limpias en las habitaciones.
Ubicado en la mejor zona. Las habitaciones muy espaciosas y muy lindas en su decoración. Los baños impecables, buen desayuno. Silencioso para dormir. Caminando uno accede facilmente a los lugares para ver de la ciudad. En la esquina un mercado abierto las 24 horas. El personal es maleducado, irrespetuoso, no brinda información. El parking aparentemente esta muy lejos y tardan media hora en traer el auto cuando uno lo solicita.
La calidez de la habitación, el uso gratuito de Internet , la amabilidad del personal de RECEPCIÓN y el agradable ambiente en el desayuno.
La ubicación es inmejorable, cerca de todo!! Las instalaciones excelentes, muy cómodo. El desayuno muy completo. Sin dudarlo volvería a este hotel. Nada, nuestra estadía fue perfecta.
Ubicación, habitaciones amplias y limpias Desayuno
The helped helped secure my motorcycle in a safe place during my stay. It meant a lot to me!
simply superb, nice visual, great staff, very comfortable, nearby the points of interest. ...and a great summer deal for the rooms nothing...but the parking was a bit awkward, even with the valet. but not terrible
Buen precio. La cama era cómoda. La habitación estaba limpia. No hay muchos servicios
Sra. Kenia en la recepción hizo que nuestro viaje fuera maravilloso con su servicio y sonrisa. Nos gustaría darle las gracias por su hospitalidad.
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Great location. Close to everything in the French Quarter. Friendly and helpful staff
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
It does maintain the Marriott standards The hallways are noisy at night
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
la ubicación del hotel en el centro de New Orleans. El desayuno que acompañó la tarifa, que estaba bastante completo, disposición de servicios como lavandería y agua para beber. la limpieza del baño no estaba muy bien.
La ubicación es excelente. El diseño del hotel muy agradable, las habitaciones cómodas y el desayuno suficiente para lo que ofrecen generalmente en Estados Unidos
La ubicación del hotel y la tranquilidad de la estancia El desorden administrativo, ya que cuando pedí la cuenta (había informado previamente que pagaría al contado), me cargaron servicio de estacionamiento, siendo que yo no tenía carro. Además, fuera de pagar al contado US$ 270, 81, cargaron la misma suma a la tarjeta de crédito, la que debo pagar el 09/09, es decir estoy pagando dos veces mi estancia. Agradeceré tratar de resolver situación.
Habitacion espaciosa estilo loft
los desayunos gratis y labarra de cafe en la noche si habaia un equeño raton en la habitacion
los desayunos la limpieza y el desmesurado uso del aire acondicionado.
El desayuno por la mañana es el mejor que he probado en un hotel que ofrece desayuno "gratuito" Nuestra habitación no tenía ventana y una noche fuimos inundados con el tabaco de fuentes desconocidas
La relación precio/ubicación esta excelente. El desayuno complementario era muy variado y permanentemente atendido y repuesto. Disponia de WiFi complementario en todo el hotel
Nos gustó todo. Está muy bien en todos los sentidos. Nada
Desayuno es lo mejor, renovacion del lugar, ubicacion, Todo bien
Nada realmente Instalaciones antiguas, edificio de aspecto descuidado, desayuno muy básico, internet deficiente, según mi opinión demasiado caro lo que cobran para lo que es.
Como que estaba a poca distancia del French Quarter pero lo suficientemente lejos para quedarse fuera de la balsa de riff. El desayuno gratuito nos dejó queriendo más.
Comfort and near all I was disappointed when I was not given comp. Breakfast for the 3 nights I stayed
location, near the congress centre
When we arrived door service was great but the front desk lady was very disrespectful. We arrived a couple hours early before our original check in time at 3 and it seemed like she was bothered by a previous incident. No eye contact and we could barely hear her speak because she spoke so low. The overall stay was mediocre, the last night fire alarms continued to go off through out the night making it extremely hard to get a good rest.
I thoroughly enjoyed my first trip to New Orleans, and our lodging was a big part of it. The room was clean, very comfortable bed. All of the staff was very helpful, the concierge gave us many tips.
Very close to convention center and Harrah's Casino. Excellent location for business. Room service not very effective. Hotel restaurant staff not efficient enough(they act slow).
The beds and bedding. The quality of the breakfast. The fact that the restaurant didn't open till 7:00 am. The monring we ate there, it opened at 7:05 and we didn't get out of there till 7:45, which made us late for our meetings. Most business people want to get in and out for breakfast and are not very concerned about a gormet experience. The should open by at least 6:30 am.
drink machine not cooled-hot drinks
comfortable bed no complimentary internet access in business center and no complimentary coffee in the morning
We enjoyed staying at the Omni. Very comfortable beds, courteous staff. Hotel is located away from all the hustle and bustle but still within walking distance of everything. There was an outlet center right across the street which was great too.
The hotel was clean with comfortable rooms with a good location to walk to various sites around New Orleans. No open restaurant, complimentary coffee in the lobby you pay for, despite their advertisment they are not attached to the casino to name a few.
Me gusta mucho la cercanía de las tiendas, restaurantes y el acuario. El restaurante estaba cerrado
Buena ubicación. Las habitaciones estaban limpias y sin olor a humedad (Nueva Orleans) Terminamos reservando la habitación con un tercero, no es un proceso normal. Sin embargo salió bien
staff, a/c did not work, had to repeat requests to staff many times to get anything done.
The staff was very, very nice and helpful. We got many coupons and great suggestion on where to eat and go out. There was some updates/construction going on in the hotel. Bathroom was very small.
Access to downtown . Offsite parking was a mess. You have to wait too long to receive your vehicle when you want to go somewhere.
The location was close to all attractions we wanted to visit whie in New Orleans. Had trouble upon check-in with the reservation..staff could not find the second room I booked until I phone customer service at booking.com. No refridgerator was in the room as was stated when I made the reservation. Took 4 phone calls to the front desk to get clean towels on the second night of our stay.
good location accessible to french quarter, canal and many sites Parking atrocious, charge for internet, facilities (lobby, restaurant and others) minimal, rooms adequate, staff not real visible, but helpful when requested
Great location Theft of items from my briefcase no in-room safe
The location was great! I will definitely use this site in the near future
location the air conditioner could not get adjusted I was cold all night
Its in front Of The Harras Casino And Walking distance from every were in downtown room is poorly isolated and hear all the noise neighbors
It was conveniently close to the French Quarter
My stay was terrible! I checked out after thirty minutes
Nice location, staff was nice Room kinda small, fellow travelers had a long wait for room