el trato, el precio, la ubicacion, se rompio el servicio de internet
La ubicación, aunque no en el corazón del barrio francés como muchas otras opciones, estaba muy cerca de la música en vivo en la calle Frenchman. El personal era muy amable y servicial. La propiedad es muy vieja. Mientras que no me importó demasiado, las camas eran muy incómodas y la moqueta parecía como si podría usar una limpieza.
Location was excellent! Staff was friendly. The room was small but sufficient. The bathroom was so small and quite uncomfortable. Furniture old but not bothersome. I wished there were two chairs in the room for convenience. We ended up eating on the floor and using our one chair as a table.
The outlets in my room were almost non-functional. When I tried to plug in an appliance, the plug would wiggle and fall out just enough that it would lose contact and stop working. The TV wouldn't turn on because of this, and I had to plug the hair dryer in next to the door because the outlet in the bathroom didn't work.
Great location but not clean at all. I noticed our bed comforters were dirty as well as the sheets. Have a gut feeling they were not changed. Watch out for bed bugs. Management needs to get on how clean the room and bathroom is. The shower had that brown rust on the walls. Personally I would not stay there again.
Location Staff failed to provide promised services. Plumbing repairs in lobby area and staff demsnded access to our room numerous times. Refused to relocate us
I stayed for six nights in July. Summer prices were excellent, and the location is superb. According to one of the many Haunted New Orleans tours that went by, the Jackson Hotel is one of the most haunted places in NOLA. I heard nothing, spooky or otherwise, in this quiet gem. Small room, but who stays in their room for long when they're staying in the Quarter?
The complimentary breakfast was a beautiful silver tray breakfast in bed. It was a very pleasant surprise. The court yard was beautiful and the room very comfortable. the only negative i have is that they were under construction and started working loudly very early in the morning.
Nice trip back in time with the courtyard. This is on Royal St just one away from the infamous Bourbon St in the French Quarter. Staff was great. Room was clean. Just realize going in that this is an old town with limited opportunities to actually park anywhere except public parking several blocks away. But again, old town blocks so the walking is not bad at all. Elderly and those have difficulty walking will have to watch where you walk the entire time as the sidewalks tends to have sudden drops scattered here and there. Very uneven walking, but again, it is a very old town. I believe no one should ever have to pay $100 a night at any hotel, except for event days and unless it is some palatial suite, so this is a general knock against the hotel industry.
This hotel has a lot of character. Don't expect anything luxury but I really like this hotel. It was clean and comfortable enough for the quarter and the price was half of other hotels. Room 110 is large and secluded in the back. It opens up onto the court yard. The location of this hotel is amazing! Side note: parking is expensive but it's the same everywhere.
We had a beautiful balcony room that we ate our complimentary breakfast on every morning. The bed was enormous and really comfy high ceiling and nice antique looking furniture beautiful court yard friendly concierge staff We didn't have hot water for a couple hours Only one roll of toilet paper stocked in the room at a time I went to use a wash cloth provided for me and there was makeup stains on it that hadn't been fully washed away sofa bed was collapsing at the foot end worker who delivered our breakfast asked for a tip
Warm & very helpful staff Beautiful / Comfortable accomadations Location on Rotal was central to everythjng we could walk to Very clean/ Staff very efficient Serivice of Continental Breakfast a lovely start to our day The Bathroom is a bit small but big soft towels were in abundance
The location was great- within a short walk to restaurants and bars, but just far enough from the busy spots to be quiet. The staff was polite and helpful. The room was small but sufficient for 2 people. Parking is valet only about $35 per night plus tax, although you have unlimited in/our privileges. You don't need your car really for the location though. The room was not clean. Stains on the sheets and towels, floor looked filthy, and vomit remains left around the bottom of the toilet. I don't care about how the hotel looks, but cleanliness is a must and this was nowhere near clean. The breakfast is just tea/coffee plus a croissant. That is fine but the croissants were not very good so I recommend getting the coffee then going somewhere for better food.
La ubicación del hotel es excelente, es un hotel limpio, pero muy antiguo. La habitación no tiene ventanas y eso no está claramente descrito en la reserva (destacado). Por lo tanto pagué U$250 por una habitación de una categoría muy inferior. Inaceptable.
Excelente situacion. Y las instalaciones muy agradables, con jardin y piscina. El desayuno bastante malo, pero al lado hay muchos restaurantes y cafes.
que estaba muy bien ubicado y sientes el barrio frances. Me gustó el servicio gratuito de café y pastas por la mañana, es un detalle. Las habitaciones que daban en la parte interior, las más baratas, tenían muy mala ventilación y eran un poco oscuras.
Ubicación y arquitectura Una habitacion sin ventana no debiera ser parte de la oferta de hospedaje del hotel
location price furnishings, maintenance level
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
Pool, beds, doorman and location Desk staff and the lose of free breakfast
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
2 blocks from bourbon
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
La ubicación es excelente, el hotel es viejo pero limpio, los empleados amables. Me hubiera gustado estar en el área cercana a la alberca, porque está más bonita que el edificio del frente.
me gusto su ubicacion y la atenci'on . podrian mejorar en la limpieza,
Personal muy amable.Excelente ubicación en el French Quarter. Necesita una reforma. Hotel bastante antiguo.
El hotel está muy bien situado, la habitación que nos toco era grande y el desayuno y el periódico por la mañana son de agradecer. Algo ruidoso, sobretodo por la mañana para los que nos gusta levantarnos tarde. Y quizás también la moqueta en el suelo no da una sensación de limpieza.
Servicio de desayuno es desastroso. habitaciones muy incómodas y sucias. instalaciones muy pobres.
Ubicación, antención del personal, limpieza todo realmente excelente. Nada, todo estuvo como se esperaba
cuando nos cambiaron de cuarto el primer cuarto que nos dieron olia a cigarro la regadera goteaba y el lavabo estaba tapado
Centrico, bien ubicado en zona French Quarter cerca a Restaurants y bares. Junto a tiendas El servicio de desayuno, no era lo mque esperaba, No habia meseros y habia una sola persona que se encargaba de preparar los desayunos y entregarlos a los clientes que esperaban en la puerta de la cocina.
Céntrico Instalación muy vieja, mucho ruido de las máquinas de aire acondicionado.
When i made the reservation I was NOT told that I would have to WALK UP 6 FLIGHTS OF STAIRS WITH NO HELP FROM THE STAFF TO CARRY LUGGAGE! Our wifi did not work..our keys did not work..there was a $150.00 deposit that was not told to us until we checked in..We were not expecting that...breakfast was extremely light which was fine but there was no where to eat beside the courtyard and most of the giests occupied that. The location was great..and it was quiet.
its in the inthe city of new orleans the rooms are to small. no elevators
The location of the hotel was very good - one block from Bourbon Street and a short walk to most of the city attractions. The room facilities were tatty and in needs of an overhaul. The hotel could be very good - it has huge potential, but lots of little things let it down. The bed was not that comfy - in fact some of the slats under the bed had been broken, the bathroom facilities were dated (and in poor maintenance), the hanging space was a joke (a tatty wooden hole), the new blinds that had been fitted were also damaged and I even found an empty food carton under the bed. Not what I expected from a hotel in the USA.
Best location for the price in the Quarter. Although I would not suggest it for the fussy, those who want a real French Quarter experience will love it. On first impression room very small and ammenities I am use were missing. After my first walk around I realized what this hotel is really about. We loved it!
Beautiful hotel if not a bit difficult to find. A perfect French quarter inn on Royal. Phenomenal deal in mid sept.
Very comfortable and close to everything. Courtyard was beautiful. Not for elderly or people with problems walking up and down stairs, no evevators,
Convience to it all. Parking and fast internet right in the middle of all the fun. Kind of a maze. Floor sloped down and so did the bed causing me to have to adjust throughout the night.
the position is very good just in the middle of the french quarter the room was without a window
The only thing good about this hotel is that is located one block from Bourbon Street. My room was not cleaned even though I requested it. I had to practically beg for clean towels. There was no clock, coffee maker, or remote control for the TV. We were not even told where the included breakfast items would be in the mornings.
This hotel although updated has an old vibe to it. It was a great place to stay. It is not your Holiday Inn or Hilton, so if you find yourself looking for that sort of thing this is not your place. Every time someone comes back to the hotel or leaves the hotel you will hear it. Including the 5 am return from the bar. Truly it didn't really bother me because I was in New Orleans for crying out loud. I came to expect it. However, if you are someone that needs complete silence and would be bothered by people getting back at all hours of the day then you may want to reconsider Hotel Royal.
Parking was almost 30 dollars a day!
The room was a little small but beautifully decorated
The gentleman at the front desk was nice and helpful even though I was not happy with the room. The room smelled like a basement in an old building (musty, mildew, damp smell). The room was not cleaned very well and didn't seem well taken care of. The courtyard was not well maintained, it wasn't a place I'd like to hang out at.
It was a beautiful hotel, if you're into non-corporate, antique-y style. Clean, the interior design was pretty, and the people at the front desk were so nice and helpful. Oh and the location was so convenient and amazing. So easy to have (probably a little too much) fun out in New Orleans. The parking garage is closed from 12-6am, which was a bit inconvenient since I had to leave super early in the morning and parking in the Quarter isn't great. But that was a very specific problem to have that probably won't effect most guests.
Very close and convenient to Frenchman Street...choose enough to French Quarter area without being in the middle of it all Nice quiet area, loved having the secure parking lot right there
The lamothe house has an incredible location, we could walk and explore the French quarter very easily. The staff was super friendly, the pool Is beautiful, the room was clean and I loved that they used Aveda products in the hotel bathroom. I'd definitely recommend this hotel to anyone and will most likely stay here my next trip to New Orleans.
It was cozy and a good location to the bars I wanted to be around. The staff was very friendly and had my room ready hours ahead of time. It was perfect so I was able to start my weekend vacation earlier than expected. The A/C unit was leaking water slowly throughout the night making a little noise, but wasn't a huge problem.