La ubicación. Era acogedora, cómoda y perfectamente equipada, cerca de la estación de metro así que perfectamente fácil ir a cualquier sitio en minutos, cerca y era un dunkin donuts y, por supuesto, central park. Perfecto para el precio que pagas. Las paredes eran finas y nuestros vecinos ruidosos, así que a veces hay demasiado ruido
The room was very well decorated and spacious. Shower took a long time to heat up, but otherwise all was o.k.
The communication between staff was poor, the room I had agreed on wasn't available, when I tried getting it fixed I was given the run around and then over charged. I was denied a refund when I didn't want to continue my stay after the first night.
Nothing, priceline overbooked the hotel and i was unale to stay there when i arrived all rooms were booked!!!! i want my damn money back now!!!! i want my refund asap!!!!
The room I stayed in 'Lena' was beautiful and comfortable. The manager had no personality, warmth, a smile, handshake or providing information and a proper invoice would have improved the experience. Although the web page stated that payment is mode on arrival he billed me in advance of arrival.