Encuentra vuelos baratos a Nueva York

The seat did not recline and the smell very bad

Good experience. Brought my own entertainment. Comfortable seats for economy cabin. Friendly flight attendants

The bathroom was filthy and had no hand paper nor toilet paper. It was clear no one had cleaned the bathroom during the flight.

I had to check my bag at the desk which I had not anticipated. When I checked in at the kiosk I was told I could only take a personal item - no carry-in size bag - because of my ticket classification. Very disappointed to have to spend $30 I did not plan on.

Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight.

Did not like that in order for me to fly I had to pay extra for a reserved seats.

There was a gluten free option for snacks! Thanks!

We were delayed and there was no apology given. We missed our next flight because of the delay. Bummer.

Crew and personal at las very rude

Nada

Incomodo, impuntual, costo excesivo para una aerolínea "barata"

Left on time and arrived early.

Was not offered water or snacks. Good thing i brought my own.

That we landed safely

This airline needs to be shut down please, if you’re over 5’4 it’s not for you. Seats are hard and uncomfortable, they are never on time with anything. The bilingual representatives just stare at you when you ask something in English. You’re charged $25 us if you’re 1pound over the 22 lb limit.

Entiendo que ahora todo lo extra se cobra.. pero mínimo haya algo para leer en el viaje de 5 horas

Asientos muy incómodos, muy juntos y no reclinan

Nothing.

Kiosks in Mexico City on the way back were closed in the middle of the day. There was no one to talk to or get my boarding pass. Horrible old planes with tiniest seating. Never again.

Everything. Flight attendants were wonderful and friendly, plenty of entertainment in flight, free WiFi, comfy spacious seats.

Nothing. Just perfect. I will never fly any other airlines

Seats wete very comfirtable

You had to pay for headphones!

The attitude problem here was annoying and unacceptanle

Smooth flight. We left earlier than expected and arrived 30 minutes before expected arrival. Everything was smooth.

I pay $42 each way for my carry on at the moment of the booking. When I arrive at the airport the front desk person told me that the carry on that day was free, but don’t return my $42, saying that the system was down. That’s upset.

The flight got delayed and I kept telling them I wasn’t going to make it to my connection. After waiting two hours and making us get off the plane, the told me as we boarded that I wasn’t going to make it to my connecting flight. Instead of immediately helping, I had to wait in line for more than an hour while a lot of planes I could’ve been in were leaving. Finally they switched me to another airline, leaving at the time I was supposed to arrive to Dominican Republic, at noon, and missing a beach day. Worse of all, they could not even spare a $5 allowance for breakfast.

Very smooth no delays and landed 30 minutes early!

good price

The seats are not comfortable, the plane was cold, there is not inflight entertainment and no drunk service.

Great staff and comfortable aircraft

Amazing airline ! Great everything.

Food was bland and 1st class was similar to a domestic flight to Fort Lauderdale from NYC

Headphones, meal, and a charging USB location was provided. Flight attendants were very attentive to us.

I didn't like on my way back home the second I walked in I felt nauseated due to the bad odor. Smelled like urine and athlete feet, I was sick to my stomach.

Put me on an Aeromexico plane without a seat. When I went to get seat assignments she gave me very last seat with a “window” she said. There was no window. I was absolutely closterphobic

Comfortable, courtesy, good service.

Please, there is never a vegetarian option. Many people do not want to eat meat. Very easy to offer a sandwich with vegetables or a little bowl of rice and beans...

Comfortable seats and good choices of movies.

Staff was rude and we were called to board but took long waiting in line to get in the actual plane. Flight was delayed. Food didn’t look appetizing.

We got before time scheduled

We paid full price and we got a service like Low cost flight.they ask us to pay for first luggage When we paid more then 800 Dolar to flight from México to New York

good price

The seats are not comfortable, the plane was cold, there is not inflight entertainment and no drunk service.

I did leave my freezer Ziploc bag of medication in the front seat pocket of my seat, called spirit and Mccarran airport in Las Vegas and said no one turned in the medication. Told me to call Chicago because that’s where the plane went after leaving Las Vegas, I called Chicago but have not gotten an answer back if it was turned in there. It’s my heart medication and my blood thinner which is very expensive and a couple of costume jewelry necklaces. I wish someone could help me locate this medication, it’s very expensive.

The flight was delayed by an hour. There was poor communication to the passengers and on the website. My family members thought my flight was on time for a while before the website updated. While on the jetway awaiting our departure, frustrated passengers started getting up and walking around. The crew began reprimanding us like children with a very undesireable tone. I get the customers were out of line but there had to be a better approach.

Very quick and smooth

Good experience. Brought my own entertainment. Comfortable seats for economy cabin. Friendly flight attendants

La nueva tecnologia te hacen por lo menos distraerte.

Es un viaje pesado y cansado con aviones nada comodos. el Wi-Fi no es tan libre y funcional.

The flight was good overall although I wish on a 5 hour plus flight there was more food for free.

A very expensive item was stolen from my suitcase. Very unsettling. And a claim takes up to 8-10 weeks to process and no guarantee that it wil be honored.

Sitting was fine. Some crew member couteous

Snacks are mediocre, a bag of chips for a $500 plus air fair? Consider travelers with good eating habbits, dont treat adults like children. Delta serves healthy snacks before bosrding and at least a cold sabdwich fir travel, -and free movies. Worth the lenghty flight.

There was a gluten free option for snacks! Thanks!

We were delayed and there was no apology given. We missed our next flight because of the delay. Bummer.

Agradable el trato del personal

Salimos tarde y perdí mi otro vuelo

45 minutes after the original departure time, without any information about.

The flight landed early.

Landing at Cancun Airport wr deplaned and were left in a hallway behind a locked glass door. Safety concern ad we couldnt go back nor forward. Not a nice welcome to Cancun.

The flight was delayed, I never took it.

Nice staff. Seats are comfy.

A lot of pushy people. I think it always happens on the flights back from vacation destinations, people are burnt out and want to get home. The American airlines staff were fine, though.

Delayed multiple tomes

Only one screaming kid. I was allowed to move to another seat

Food was good. Crew nice

We were stuck for appx 2 hours on the tarmac before deplaning. Then the baggage took another 2 hours to start unloading after our flight waited with no notice as to what was happening with our belongings.

Great flight, comfortable

Amazing airline ! Great everything.

The comfort of the flight was outstanding. Spacious, nice temperature, and good movie selections.

The boarding process wasn't the greatest. They only had 2 or 3 kiosks available for bag check-ins but they had 3 international flights all around the same time. The line was ridiculous.

The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time

Put me on an Aeromexico plane without a seat. When I went to get seat assignments she gave me very last seat with a “window” she said. There was no window. I was absolutely closterphobic

Nothing really.

Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems.

Comfortable seats and good choices of movies.

Staff was rude and we were called to board but took long waiting in line to get in the actual plane. Flight was delayed. Food didn’t look appetizing.

Very quick and smooth

Muy puntual

Nothing

Everything

I pay $42 each way for my carry on at the moment of the booking. When I arrive at the airport the front desk person told me that the carry on that day was free, but don’t return my $42, saying that the system was down. That’s upset.

This compaby sucks. They cancelled the fight wuthout notifyng us and we have to rent a car because they wanted us to flght the next day a 5 PM without paying fir us the hotel. It was ridicoulous ghat we were 2:30 hoyrs away from our final destination and they dif not reimbourse us for renting a car. Never again book s flight in United

That we landed safely!

Temp was cold, they had no blankets to use, ran out of hot meals by the time they got to our seat

Was on time

Flight crew had poor aattitudes at best

We left early and they gave me a set of headphones because I couldn't find mine.

Cramped and would have liked the whole soda for a 3.5 hour flight. TV should have been included.