The room was clean and spacious. The location was convenient.
The hotel was generally clean in common areas and the room itself. Not luxurious, but very functional. We booked 2 queen beds and unapologetically were told only a single King was a available. I would have booked a different hotel and skipped the Hyatt. I got barely an apology and had a very unpleasent night in a room not suitable for my family.
Room layout We were upgraded Spacious room Pillow top bed that I could not get into. Glasses with the ice bucket were not wrapped at all and water spotted
I've stayed here several times now and always enjoy my stay. I was surprised and disappointed to discover that they started charging for overnight parking. I've never stayed at a hotel that doesn't allow someone to park there for free.
The staff were really friendly. We ordered food from the restaurant downstairs and it was the most disgusting food hours can eat.
Only good thing is the proximity to downtown. We were woken up at 6 a.m by a fire alarm they couldn't turn off for over 30 minutes on my boyfriend birthdat (reason for the stay). After leaving the room for the day and coming back at 6 p.m we noticed the house keepers never even came. When we called the front desk to let thme know the situation wasn't addressed nor did they offer a solution. Plus we paid 24 dollars a night for self parking. Terrible time and accommodations at the Hyatt. Such a shame we will not be returning to this hotel.
Very clean, friendly staff, easy access to parking & local businesses. Would definitely stay again.
The room was a nice size. Two things I didn't like about my stay was paying for Internet. And they said I could only have one device on the Internet. I have a smartphone and a computer. It would have helped to both use Wifi. The other thing was they started cleaning the carpets for a room 2 doors down for the room I was in at 8:30 in the morning. Not a big deal but I was trying to sleep in and the machine was right outside my door. It was very loud. However, when I mentioned it upon checking out, they comped the Internet. So it made me feel better.
I think next time I'll have to remember to ask for the top floor.
Swapped rooms for smaller with less amenities. Offered and moved rooms next day but didn't follow through with the refund of the first night. Comfy beds and good breakfast.
La habitación estaba sucia y no funcionaba la cisterna. Tan repugnante. El personal de recepción era grosero. Horrible
Nada Las sábanas estaban sucias y se quedaron sin toallas
No tienen microondas ni nevera. Es mi última estancia
Me gustó todo, la habitación era genial. Estaba limpio y tenía suelos de madera. El personal nos ayudó a conseguir una habitación alojados cuando hotels.com se equivocó con nuestra reserva.
El peor desayuno de la historia
Loved the location and staff, very courteous and attended to the one flaw. Would stay here in the future.
nice and quiet
good location, room was always clean, quiet, plenty of venues for food and entertainment around. would definitely stay again. only headache was Sunday morning breakfast, had soft ball teams eating before checking out causing a backup at breakfast line. staff handled it amazingly well though.
Newly remodeled room. Nice wide shower. Decent water pressure. Somewhere in the wall, there was a loud dripping sound whenever shower ran upstairs. Breakfast has slipped! Quality was okay, but last year there was a very friendly chef making omelets to order. Now just prepared hot items. Sunday at 8:45AM, no fruit at all. No coffee creamer. Breakfast was a main reason for coming back here, versus one of the many, many other hotels nearby.
El desayuno estaba bien Muy ruidoso, habitaciones con mucho ambientador
Estaba muy limpio. Habitación grande, muy cómoda. Desayuno deben ser mejorar.
Un hotel agradable, habitaciones limpias y cómodas, muy buena atención al cliente
Me encantó todo sobre el hotel!
Bonitas habitaciones El desayuno era un poco escaso
Limpio y asequible. Las habitaciones eran muy grandes.
Realmente disfrutamos de la habitación grande y limpia, la cama era maravillosa. El desayuno era bueno para comenzar el día. Volveré.
Barato. Excelente relación calidad-precio, muy limpio
The hotel was very clean the room was great better than what I expected definitely use this hotel again Nothing everything was good
The location is very convenient, close to many shops and restaurants, fast food and grocery stores. Staff is very friendly they gave me an extra card key when i forgot it in the room. Also when we checked out, we forgot a cellphone and we called to ask for it and they had it for us in the front desk. Big plus for that! Breakfast is very good too it varies from day to day. A few things I didn't like was that there was a red jelly stain in the carpet when we got there the first night. Also the wood part of the vanity mirror had a crack you cant avoid looking away. Closet space was tight, the layout of the room seem flipped around. I didnt feel like it was as clean as it could of been overall.
I loved how the entire room was built except for the wall between the couch and bed but overall everything was really nice and spacious. The TV was nice and big bed was comfy and warm. Couch was large with a foot rest and staff was rather very helpful and friendly. If I had to come back again I would. I enjoyed my experience here. I just didn't like how when my girlfriend and I went to shower one of the towels had a hair that was not ours already on it. Thought it was gross but other than that no issue.
Room was nice, comfortable bed, staff was friendly and the best continental breakfast I have ever had. I honestly have no complaints.
Nothing. They are fucking asshole that wont refund you if you need to cancel Fuck you!
Me encantaron los outlets y sitios para comer a distancia a pie. Personal amable. Las habitaciones están muy bien. El desayuno no era bueno. Las hormigas en el cuenco con mantequilla de cacahuete me arruinó el día.
Ubicación El aparcamiento después del anochecer me dió un poco de miedo, me sentí aislado
Limpio y bonito, un buen desayuno Cuando me registré no me dijeron nada sobre el desayuno gratis El toallero en nuestra habitación en el primer piso se cayó. El soporte del papel higiénico siempre suelto
Staff was friendly. Comfortable bed. Right near the mall and close to everything. I could walk over to grab Del Taco at 10pm if I wanted to Shower was kinda short. I'm 5'4" and it hit directly between my shoulder blades. We were also called one morning to wake up so that the cable company could upgrade the channels.
Loved the view of the mountains and palm trees. The best thing was I could open the window to get real air circulation. Clean grounds, the pool looked inviting but I didn't have time to take a dip. Everything is close by; mall, Starbucks, freeway, and every store you could ever need. Quiet too. The train close by was tolerable.
Check - in was a breeze. Rooms were clean. Bathroom was big. Continental breakfast served. Free Wi-Fi for guests. Iron and ironing boards in the rooms. Security teller window after hours
I really like the location Some guests staying at the hotel are not very pleasant
I prefer smooth floors (laminate, wood, or whatever) over the carpet most places have (which almost never get shampooed, and need it extensively because some guests are sloppy or abusive). Seems like they were maybe doing a little renovation (how much, I couldn't tell), room smelled of fresh paint or something. Most places when they offer a fridge either have half fridges (like here) or little cube ones. If I'm staying more than a night or two I tend to need a bit more space. Breakfast was very minor (juice, coffee, danish, oatmeal). Furniture was typical of most places (abused a bit and worn, usually because of bad guests).
Cheap, Solid location, nice management Dirty, Felt unsafe, loud, smelly,
I stayed 4 night and everyone was nice and everything I needed was close by.
It was close to CBU where our grandkids and family were staying. No coffee pot for coffee nor hair cover for shower. Our water froze in the refrigerator. Registrar seemed fearful and did not speak English all that well. We had to push "open door" in the elevator when it went down to the first floor in order to get out.