We like the location of the Residence Inn in the San Diego area. The staff was professional and nice during our stay. My kids enjoyed daily walks in the courtyard and throughout the facilities. The pool was clean and my kids enjoyed the swimming pool. We didn't like the dirty carpet and dirty sofa bed. The carpet was extremely dirty, everytime we took off shoes and walk around with white socks our socks were dark brown/black. The carpets needs to be shampooed. Our kids could not play floor with their toys because we feared of bacteria or dirt substances on the floor. My daughter accidently spilled a drop of milk on the sofa and we cleaned it up with a damp towel, unfortunately the towel was dark brown/black afterwards. The carpets and sofa really needs to be steamed cleaned at least four times a year when you have guest coming in and out the of the rooms.
It was like staying in a nice quiet condo. The staff were very warm and friendly. The place was well maintained I remember reading that this was centrally localed for walking to places, I wouldn't agree with that. You could walk places but not places you'd want to go. It was a quick drive to lots of suburbia with free parking so that was convenient.
Spacious, clean and comfortable rooms. Bacon or a meat item for breakfast would have been nice...
Clean, family friendly I liked everything
I was put in a smoking room even tho I requested a non smoking room. I canceled the reservation and left. I went across the street to a different hotel, much better.
Place was very clean Manager was terrible. Argued with guests! Very unprofessional looking, she was wearing a dirty t-shirt. She should not be a manager! Water was out for over 12 hours. Couldnt flush toilets or take shower. Health violation and staff kept lying to guests. One employee told me that they brought a plumber from Los Angeles instead of local (San Diego) to save money. This took an extra 4 hours! DONT STAY HERE...I WONT EVER AGAIN.