The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.
The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).
Si decides alojarte en M by Montcalm Shoreditch London Tech City, disfrutarás de una fantástica ubicación en el centro de Londres, a solo diez minutos en coche de Museo de Londres y Bolsa de Londres. Tendrás centro de negocios, check-in exprés y check-out exprés a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y salas de reuniones.
Basado en 6,822 comentarios
Las políticas pueden variar según el tipo de habitación y proveedor.
Hackney se conoce por: vintage, farmer's market, boutiquesMás