Tenía mucho carácter y encanto. Magnífico vestíbulo. El bar siempre tenía un ambiente agradable. Hacía olor a humedad en el bar y en el vestíbulo. Me recordó a un sótano antiguo. El aparcamiento costaba $40/día.
La buena calidad y servicio. El restaurante fue exquisito con un servicio de primera. La decoracion, limpieza y hospitalidad fue de 5 estrellas. Solo necesita un estacionamiento y piscina, pero se que estos son imposibles por su localizacion. no
Cama cómoda, agradable personal Si haces la reserva a través de terceros, se te cobrará extra para el acceso wifi, sin importar si te unes al programa Omni Club/programa. Kayak necesita abordar esta cuestión, ya que es negativo para un buen hotel. Omni necesita también renovar sus políticas en este tema...
Piscina, bar en el vestíbulo agradable Personal agradable Aire acondicionado Tuvimos que pagar para tener acceso al Wi-Fi en la habitación.
Las habitaciones están limpias y son cómodas. ¡La piscina es preciosa! Tuvimos que encender el aire a 65 grados para estar cómodos en la noche.
El hotel estaba limpio y el personal amable Las habitaciones y los baños están gastados y anticuados.
Su ubicación para conocer y disfrutar de la ciudad es maravillosa.La atención de su personal es excelente,son muy atentos y serviciales.El Gym y el spa son de primera.
Ubicación conveniente, agradable vestíbulo Podía oír el pasillo y otras habitaciones fácilmente
Borraron mi cc en el archivo y me cobraron por tarjeta de débito dos veces
The only 2 things I liked were: 1) Very friendly staff during the daytime (not so much at night time) 2) Great breakfast buffet Many things I didn't like: 1) Room was very dirty, in need of thorough cleaning 2) Room was very damaged, in need of repair 3) Room was very old and dingy, in need of remodeling 4) Room had terrible lighting 5) Room had very inaccessible power outlets 6) Night staff was very curt (day staff was excellent though) 7) There were a couple power outages during my stay (i will reserve partial judgement on this one item, as I understand it might not have been completely in the hotel's control) 8) There were several internet outages and intermittent interruptions in service throughout my stay. This was extremely frustrating as I had important work to do over the internet and this made it very difficult and at times impossible. 9) The guests above me were making crazy noise at all hours of the night. i mean as late as 4am. I am not usually someone to complain about noise, but this was seriously like stomping and jumping and slamming constantly through the night. I asked the front desk to do something about it, but it didn't seem to stop the problem.
Wonderful breakfast and friendly staff Had to bring in housekeeping for toilet after minimal use, although they were very prompt. Limited hot water for shower.
The lady who ran the breakfast was very nice and accommodating I got this room as a "deal" for 125 because it had good reviews. There was hair in the bathtub, food on the cutting board, and a dirty towel folded near the sink. There were appliances, but they were extremely old and yellowed with age, and the carpet was just disgusting. I literally did not walk around barefoot the entire time I was there. The bed was comfy, but there were only sheets on the bed and no blanket, and the pillows were very uncomfortable. I resigned to just deal with it, as I was only there for the night and didn't want the inconvenience of switching rooms when it was probably just as poorly cleaned, but the extra charges put me over the edge. I am more than familiar with having a card kept on file for incidentals, but this place places a $100 hold on your account for 4+ days. It may be in the terms somewhere, but it wasn't stated to me ahead of time, and with how awful the room was to begin with, I am annoyed to say the least. Don't waste your money.
Big room with living room and kitchen. Good speed wifi included and breakfast was very healthy and tasty. The rooms are getting a little old, stove and fridge were very old.
The property was very comfortable and quiet with lots of trees, plants, and birds. The lobby was nice as was the breakfast and happy hour. We also appreciated having a full kitchen and separate living room. It was only a 10 minute drive to downtown Austin and was certainly a great value. The fixtures, wallpaper, etc were a bit outdated and in need of repair. Also, the surrounding area was rundown with a nearby abandoned mall and strip mall. It was strange pulling into the complex, but we weren't bothered by it once we were in the room.
the staff, the way we were treated, and the peacefulness of the place. nasty carpets (needed steam cleaning or replacement), leaking bathtub, cockroaches, and cobwebs on the windows.
Clean rooms, comfy bed, friendly staff. All necessary amenities fulfilled quite well. Location is a bit odd for out of towner, not a nice area but the site itself is quite nice. Rooms were quiet even when noisy outside. Lighting in rooms could have been better. A fan in each room maybe. Also some simple furniture updates. Nothing else
Beautiful grounds and very nice and simple suites.
Bonita propiedad - bien situado, el personal es amable Nos alojamos en la habitación 7025. Ruido del ascensor toda la noche. No por gente entrando y saliendo sino por problemas mecánicos - Ruido metálico de no se qué
La ubicación y la amabilidad del personal Muy caro.
Céntricamente ubicado, agradable y limpio Actualmente la construcción que hay en la ciudad es un reto.
Casi todo muy bien Les falta aislantes de sonido, se escucha todo. Nos tocó una pareja de motociclistas bastante ruidoso, pero ademas de ello cualquier sonido de los cuartos aledaños se escucha
Personal muy atento a las necesidades de
Buena relación calidad-precio en términos de la habitación, el servicio, las instalaciones y sobre todo la ubicación. No nos alojaremos en otro lugar cuando vengamos a Austin.
El ruido de la carretera es terrible! Precio demasiado alto para las condiciones de este hotel. Este hotel no debería llamarse Wyndham. La cama era muy cómoda, la ducha era buena. El personal era atento. Pero nunca me volvería a alojar allí
Me gustó la decoración del hotel: fotografías de músicos e incluso guitarras autografiadas. La habitación estaba limpia y era cómoda y muy tranquila. Dormí bien. El servicio de transporte gratuito hasta el aeropuerto fue una sorpresa agradable y lo usé. El conductor era amable y yo disfrutamos hablar con él. Me quedé muy decepcionado con el servicio de atención al cliente cuando accidentalmente dejé el cargador de teléfono móvil en la habitación cuando me fui. Comencé a llamar el día que me fui (viernes) y también el sábado y el domingo y finalmente me atendieron el lunes para decirme que habían encontrado el cargador, aunque informé sobre la ubicación exacta de la unidad.
Tan cerca de todo... gran ubicación y muy limpio Me gustó todo y estuve bien
El aparcamiento cuesta $20, lo cual no estaba indicado cuando reservé la habitación. Mi habitación estaba al lado de los ascensores, la botella de agua en la habitación costaba $3.50, la luz en el baño funcionaba sólo a veces, y a la mañana siguiente cuando fui a dejar mi vehículo, había botellas de cerveza alrededor de mi camión y manchas de orina en el cemento. En general, la experiencia fue horrible, no me plantearía alojarme aquí de nuevo.
Cómodo y muy bien ubicado cerca de la Avenida 35 que es la principal. El estacionamiento es poco cómodo y algo sucio. También el hecho de que el Desayuno sea a parte del costo de la habitación lo encarece. Tuvimos que salir fuera del hotel a desayunar y cenar por el costo.
Su ubicación y la alberca indoor/outdoor El servicio de valet parking golpeo nuestro auto. La gente de limipieza no dejaba suficientes essencials para las 3 personas que estabamos en la habitación.
Aparcamiento no incluido
Personal amable, increíble ubicación
La habitación estaba limpia y era cómoda. La ubicación era buena, cerca del centro de convenciones.
La habitación era muy espaciosa y confortable. Al llegar tube la sensación que era un hotel de mucha actividad nocturna, fiesta y jaleo, quizas por el restaurante que tienen con musica en vivo cada noche. Por el resto, todo bien.
Location was very close to down town and many other points of interests The elevators were tiny.
Location was convenient Boomed a king room on Kayak, was put in a room, with 2 twins, went back to the desk, after some explanations, was put in a queen room, with a discount
That there was a restaurant attached to the Inn, which made it very convenient for us.
It was easy to get to and close to major attractions of Austin. I was very disappointed with the cleanliness of the room. There was hair on the surround and in the drain of the bathtub. The towels smelled stale and the bed linens of one bed were wrinkled as to indicate someone had been either sitting or lying on the bed after it had been "cleaned" and prepared for my arrival. Although cleanliness is not everything, it certainly trumps everything else.
Location, price, pretty good breakfast
We enjoyed the central SoCo location. It was a perfect trip
I had a meeting near the capital and this hotel fit my budget. I took a back way that was faster than getting on I-35. Hotel has a nice appearance, room and bed was good, no complaints. The breakfast was average with a decent selection (powdered eggs) but the nice part was it's in the restaurant with plenty of room. It's tough to get to because of where it's situated (one-way roads).
nice pool, but we came later, so couldn´t enjoy; guite simple breakfast
Very comfortable beds, and a-c/climate control, nice breakfast and nice bar next door for a tasty meal. Internet access and pool. Not the greatest location and a car or cab is needed for those visiting without wheels.
Room is quipped with coffee maker and refridgerator
Location Hotel shows age...needs a big refresh.
Clean and updated rooms with a friendly staff. Great stay for the price. A little confusions get to get to hotel room
La limpieza, y el personal amable. Ubicado en el centro de la ciudad, es ideal para explorar la zona de la 6th. St. South Congress está lejos (especialmente en un día de calor), pero aún así era factible. Aparcamiento en el hotel vale 40 dólares/noche por servicio de aparcacoches. Terminamos en un garaje cercano 24 dólares/noche.
there was no internet / wifi, and the staff didn't seem to know the status of the situation, saying "as far as I know there's no internet, maybe it will be fixed tomorrow"
Front desk staff, engineering staff, location Room-to-room noise isolation, restaurant staff professionalism
Loved the indoor bar! Also loved the late night service, but not the price for the quality of food. Very nice hotel, loved the scenery. If you're traveling, this is the place to stay as it is near the airport (obviously). Overall this was a nice place for a decent price! Price of the food..ordered a late night snack (turkey sandwich & chicken wrap)..food was almost frozen & not very tasty for $30+
Large, nice room with your standard room stuff. 24 hr room service. Thin walls. Parking fee. No fridge.
Nice lobby and facilities. Checking in was pleasant. Extra for parking. No staff in the morning to answer questions about shuttle times. There was one guy working the front desk and nobody to answer the phone. Very frustrating morning. Also, rooms have carpet.
The renovation of the whole room was on point and a very nice few by the river There's nothin not to like
The bed was so comfy!!! I did ask for help or suggestions for me and my 11 year old to do in the evening and the driver (I hate I didn't get his name) really tried his hardest to help me out. It was hard since Austin is more of an adult atmosphere at night but he keep looking & always looked at location & price of a cab since I didn't have a car. He finally found a spot we could try out & he drove us there even though it was slightly out of their driving distance. He said he didnt want my daughter to be bored & wanted her to enjoy her stay. Very polite and helpful! There is construction going on but nothing bad and no noise.
Great Location. That's about it. The facilities are really run down. Even the chromed towel rack in the bathroom was rusted. The shower delivered two temperatures, very hot and scalding. The hallway carpets were dirty. The saving grace for me is that I got in late and I left early so I did not have to spend much time in the hotel. Bottom line, this could be a nice facility if they had a major remodel. In the mean time I won't be using it again.,
This is a great stay/value for your money. My main concern staying at any hotel is cleanliness. A clean bed, clean bathroom, and good breakfast. Holiday Inn Towne Lake fit the bill. It's right off Lady Bird Lake and a 20 minute walk to 6th st. I would definitely recommend.
Room was eh, but functional. This hotel was bad, the staff wasn't helpful only after I was checking out that the staff was decent and actually gave us customer service but before that when I was trying to check in, the staff was not welcoming. Body language was off, greeting us was not so pleasant, another group of people who were standing by us seemed to have been treated the same. The worse was when our time to check was at 3 PM and when we came to check in, they told us that our room was not ready because of people extended their stay. I have never experienced this personally because, at other hotels, they always had the room ready for their customers no matter what. I had to wait a massive 4 additional hours until my room was ready. My party and I were extremely disappointed. Will never go back to this Holiday location, and I advise others who are booking to triple check your room availability, if not, beware of fighting with their customer service. Also, the price for this hotel is NOT worth it. Please see other options.
Staff was great; friendly and very helpful. Someone else already mentioned the shower water temperature. It was hard to balance it out to a comfortable, bareable point. Way too hot. Other than that, room was pretty alright for the price.
The room was comfortable and clean and included everything you'd expect to have in a hotel room. The hotel was under renovations during my stay so the atmosphere of the hotel wasn't too nice, but that's understandable. The renovation plans look like they will be impressive once they are completed.
Close to the river Our room view was to the freeway instead of the river
- Great location. - Clean Room. - Comfortable bed. - Decent value. Hotel is currently undergoing a needed remodel. Some portions of the hotel looked great, others looked pretty run down.
Staff was very rude and not very helpful throughout the entire trip. Starting from checkin to requesting a shuttle to asking for a razor everything seemed like such a chore. Everyone I encountered left a sour taste in my mouth
The pool was very nice The place is just filthy and rundown. The carpet look like it was 30 years old and everything in the room and in the hallway was just kind of disgusting. The whole third floor had a gross smell to it.
The room was one of the nicest rooms I have ever stayed in and I have stayed at many 5 star hotels. Brand new, multiple choice of coffees with your Keurig, Aqua de Parma soaps, huge room and bathroom, amazing shower, even a microwave if you needed it. A pleasant surprise especially for an very fair price.