Staff were nice, bed was comfortable, and room was quiet. Overall facility was not clean. Found a hair in my oatmeal. "Fitness Center" consisted of a treadmill in disrepair that worked intermittently, and a reclining bike with broken water bottle holder and loose fittings. The weight machine was rusty, and also in need of servicing.
Good breakfast bar; comfortable beds; spacious rooms; friendly staff; economical long term parking; good overall value Facilities need updating; air freshener smell a little strong; wish the long term parking agreement had a few more formalities simply to feel more confident about safety of car while away
The room was clean and comfortable. The staff was friendly and accomodating. We had an early out, so the location was perfect. The breakfast was good.
To noises, inclining HVAC unit
The hotel was clean and the PAID staff was very friendly I did not like that my credit card was fraudulently charged 3 separate times for 2 different amounts on 2 different dates. I did not like that the owner K. Patel was extremely rude and laughed when I called to inquire about the charges. I did not like that She was not helpful and flat out told me to call back after I had calmed down from them stealing my money.I did not like that I had to call my bank to resolve the matter as the owners of the motel had no intention of assisting me. I will NEVER stay at this motel again and advise anyone that does to watch their statements for multiple unapproved charges.
Economical; spacious; good breakfast bar; friendly service In need of some repairs; overly reeked of air freshener in places; staff is well-meaning, but gave us key to room that was already occupied before quickly moving us to "proper" room. No harm, no foul in this case, but pretty sure we'll find somewhere else for our next overnight stay in Atlanta
Gentleman at front desk was nice. Just needed room for overnite stay due to airline connection. Wouldn't wAnt to spend multiple nights. Area around hotel very dark. Nowhere to eat within walking distance. Eat before you get there.
Front desk staff was very helpful, and have us tons on extra blankets when we only asked for 1. Great people, clean, comfortable. Nothing
buena atencion y solventa lo del lenguaje debe ser mucho mas familiar
La comodidad por la cercania al aeropuerto,
Muy atento el personal a pesar de la dificultad de la lengua Que nadie habla español
Close to the airport and shuttle provided for free
Accomodation was comfortable, the room was well equiped and clean with good internet access. Business Center was also well equiped.
The desk clerk had given away the non-smoking rooms that I reserved. I was also reserving 3 rooms for others and had called ahead to see what I needed to do for payment and I was told that my card on file for reservation was enough. Only when my party checked in the clerk threatened to give away the rooms without my card. He then photocopied all of their ids even though I told him I would fax the info. The staff and the organization was very poor and I will not be back.
Great hotel, especially for the price. The staff were especially nice and the rooms were modern and very clean. includes free shuttle to the airport and a big breakfast. Would definitely stay there again.
Location near airport and good friendly van service I arrived at 1030 and they did not have a room ready until 4 pm, even though checkin is listed at 3 pm
I liked that it was easy to get to the airport with shuttle buss. Breakfast was really good and i did not get bored even though I ate it three mornings. Price was also reasonable. I could imagine to stay at the same hotel again :)
Very good location, convenient shuttle to airport. The breakfast attendant was very helpful and nice. This hotel does not compare with others of the chain. All carpets need renovation, outdated TV sets, radio/clock and coffe maker. The breakfast did not offer the same variety as the one we stayed in Atlanta Perimeter. The front desk person was not friendly or helpful. We asked for extra pillows that were never delivered. We asked for a bottle of water and the attendant used a rude frase to say that they were finished.
Very affordable. Rooms were well equipped and maintained. Service was grear. Awful location. Would definitely not stay here unless you're there to take your step 2 clinical skills exam. It's at least 20-30 minutes away from downtown Atlanta. Spent way too much time commuting on the freeway. Also another huge inconvenience was parking. We had a rental, and if you're out and coming back to the hotel after 6-7 pm then don't be surprised if you can't find a single available parking spot around the hotel. I spent a good 20 minutes every night I was there just driving around the lot waiting for a spot to free up. Overall, if you're looking for a place to stay, and this is your ONLY option, then go for it, you won't have a bad experience but don't expect to blown away.
Security was on site. Being out of state made me feel a bit better about our stay. The room smelt funny or damp. The restaurant was not good the staff there was short when it came to anything didn't make you feel at home.
Close to Atlanta airport with a free 24hr shuttle. Reasonable rates, Coffee ready for early morning travelers that did not have time to partake of free breakfast. Coleen and quiet. Could have had some fruit or sweet rolls with coffee for early morn departures.
Shuttle service every 1/2 hr to airport Daily breakfast Pool Adjoining restaurant convenient for meals Accommodating staff T.V. remote control wasn't working correctly, the channel button wouldn't go up or down. Also, wish the cable carried the BRAVO network.
Staff was professional hotel was clean and convient I know everyone is different but the bed wasn't very comfortable for me
Price was good value for what I needed and the rooms were clean and staff was great! I enjoyed the breakfasts which were constantly being refilled. The neighborhood was not good if you leave the hotel. We had to move rooms because the first room ac and fridge were not working. Once we were moved the new room was fine.
We loved the size of the room and the friendly staff. The "hot" breakfast was fantastic! This hotel was very clean and the location was perfect!
I love the fact that the pictures I viewed online were exactly the same in person.also,food was still available after hours.
The layout of the Hyatt Place hotels work especially well for me. Having a sitting room and a separate bedroom is a real plus. I always like the option of vending machines on the property or a convenience store nearby but having a nice restaurant within easy walking distance was nice.
Bed and couch were comfortable Advise all fees prior to completing checking in. Guest should not have to stand outside their room for 5-10 minutes trying to open their door even after the keys were rekey. We should be able to access all doors when entering from the outside.
This guest did not leave comments about this hotel.
The front desk staff was very pleasant and helpful. The tub was backed up the water was half way your legs. The house keeper didn't leave face towels.
Service Shower was very small
This guest did not leave comments about this hotel.
I love my room and my shower was awesome. The TV stations was a little fuzzy. It could have had a clearer picture and more channels
The location was ideal for my needs and was surprisingly quiet for being so close to the airport. A lot of channels on the television were fuzzy, but that was a minor issue since I just had it on for noise as I was getting ready.
This guest did not leave comments about this hotel.
I love the interior design. Bed was very comfortable.
The space the I need was a plus. The parking. We had to pay which was not told when I book this hotel. The entrance to parking with my room key was giving me issues. I was able to use my key to enter my room without problems but to exit or enter parking was a hassle.
Terminó siendo una estancia estupenda pero fue un poco rocosa cuando llegamos allí. Reservé una habitación regular king, pero nos dieron una cama de tamaño king con una ducha para discapacitados. Nos cambiaron a una habitación doble donde no estaba contento porque las camas eran dos camas individuales grandes. La próxima mañana el supervisor de la recepción nos puso en una suite king ejecutiva por las molestias, así que todo equilibrado. Eran gente agradable y la Sra. Kim, que hizo el desayuno, era extremadamente agradable. :)
Given the fact we were only there for one night and flying out the next morning it was excellent. We didn't have a car and I was dreading being stuck without much food options. The hotel restaurant was good and had plenty of options including a sushi bar. We shared a reasonably prices item to share (and it was marked as such). The room and the king size bed were comfortable. Check-in and out were very easy. We'd prepaid so there was nothing more to settle, just phone and check out. The shuttle service was quick and we got to the airport in plenty of time. It sounds like a nitpick but the bathroom wasn't that impressive. Just your standard small space and shower. But this wasn't a resort.
Good God the beds were amazingly comfortable. Wish we could've stayed longer but we had to catch an early morning flight.
It was comfy, when we got in... We couldn't check in until the afternoon, didnt even get a full 24 hours
I liked how it was a nice environment the pool area was beautiful I was a little upset with the actual size of the room as well as the bathroom.
Nice, clean and staff friendly hotel. The distance we had to walk to parking lot.
shuttle to airport,starbucks,nice lounge hotel bids didnt notify marriott of reservation.when I arrived I was told by the night manager that there wasnt a room reserved for me.
I arrived close to midnight after a long day of traveling and the staff was still very helpful and energetic. All bars and restaurants were still open which was awesome because as many of us business travelers know you can show up and everything is closed and you end up having dinner from a vending machine. Room was very clean and had great amenities. First time staying there and I will be back. Great location for airport also.
We flew into Atlanta to go to the Garth Brooks concert. From the shuttle, to the amazing staff, to the beautiful accommodations this was an excellent hotel. We loved the swimming pool, indoor and outdoor, and the beautiful patio with the outdoor fireplace it was so nice. I highly recommend this hotel. There wasn't much bad about this hotel except for the fact that you have to pay to park at the hotel whether you valet or not. Obviously this is an airport hotel so it's going to be far from town but the Marta train from the airport really helped. Not the Hotels fault but there is nothing to do around the airport so you have to pay for a cab to get to get anywhere like we paid to get to a bowling alley and back which is $35 each Way. You can take the shuttle to the airport and then take the Marta train to downtown. Kind of a hassle but that's not the hotel's fault. Just make sure that you have a rental car to get around or you will be stuck at the hotel
Our service was wonderful! The front desk clerk was funny and friendly. There is nothing we didn't like - it met our needs wonderfully.
it is a great hotel, should just book it from the hotel website. your service sucks, you did not get my room settled even when I am at the check in counter, will not book from your associate company.
The new room was clean and comfortable. They were quick to bring the extra towel we needed. I also liked the ask us button on the phone. The customer service was excellent! The employees were all very friendly and helpful!! We were first given a room that was not clean. The room we were given was over the pool, but we were hearing screams at 8:00 Am from the pool people. The rooms need to be more sound proof when they are over the pool.
clean, quiet, good service
Muy práctico para el aeropuerto. Las fotografías del hotel no se parecen en nada a como es el hotel. Los alrededores del hotel no estaban limpios. Los ceniceros estaban llenos justo en las puertas. Este hotel también permite fumar en algunas habitaciones. Se podía oler el humo en los pasillos. Este no es el hotel que esperaba tras ver las fotos.
I was only there for one day and the service was friendly my break was to short
There was nothing to like about this hotel. The 1st room I checked into had a dingy smell and pubic hair and dead bugs under the sheets. I requested another room, which was cleaner, but the A/C was broken so the room temperature was 81 degrees all night. There were also no wash cloths in the room and the lotion had already been used. I went back to the front desk to request another room and was informed that there were no other rooms in the hotel. The lady behind me flipped out because they had assigned her a room with no bed (how does that even happen in a hotel?) I would not stay here again if my life depended on it.
Free shuttle wasn't available 24/7, was stranded at the airport for 3 hours waiting for the shuttle and it never showed up. And when i was checking out i was told the shuttle leaves at 6 am but it left around 6:30 am and it had limited seats so i ended up taking a rideshare to the airport to catch my flight. Free shuttle wasn't available 24/7, was stranded at the airport for 3 hours waiting for the shuttle and it never showed up. And when i was checking out i was told the shuttle leaves at 6 am but it left around 6:30 am and it had limited seats so i ended up taking a rideshare to the airport to catch my flight
Comfy beds. Direct TV. Fridge. Microwave. WiFi. Big bathroom. Close to public transportation. Close to the airport. Loose outlets. My charger would slip out with the greatest ease. The cable kept going out. Wifi was too slow.
Nothing. I do not want a credit. Just fix it There was trash on floor, hair in towels, "stains" on couch, no coffee, a pillow with no case, etc
The hotel conditions were fine as far as comfort and cleanliness. I booked this room through Kayak and upon arrival was told that they gave my room away because earlier they tried to run my credit card and said it declined. They offered me a single King bed for 20 more dollars than the original booked price. I called booking.com and they informed me that they were required to keep my room until 6pm in that situation. We arrived at 4:30pm and they did not honor the terms. We ended up getting the single King for only 5 dollars more than the booked price only after calling booking.com. Proceeded to give them the same exact card they said was declined and amazingly was approved. The girl that helped me at the desk was incredibly rude very uninterested in helping us with our situation. After getting up early to depart I went down to the lobby and the night person was sleeping at the front desk! I would not recommend staying at this location or possibly any Days Inn if this is exceptable service from their employees.
No one bothered you. It was great. The pool was closed. I was looking forward to it. It was hot
Noisy, uncomfortable sheets, poor lighting, dingy bathrooms, way overpriced
Comfortable beds, great food, and great staff! Somewhat loud from the interstate but not unbearable. Airplanes weren't a problem, though.
The staff is very friendly and helpful. The breakfast buffet was rather over run and not enough tables so we left and found somewhere else to get breakfast.
Great breakfast I paid extra for a double room and they only had king's available
When we arrived we were greeted by a very friendly and pretty lady that checked us in and gave us a brief tour of the breakfast area and the amenities. She made some personal suggestions and was very helpful and pleasant. The room was clean and everything appeared to work. We didnt have any issues with hot water or anything. The sitting room and kitchenette was a nice feature that i seldom have in rooms I book. Breakfast in the morning was good, much better than i expected honestly. I would definitely stay here again One of our keycards didnt work. im sure we could have gotten it replaced but we never bothered to.
Comfortable bed and quiet at night Staff complaining loudly at breakfast dining room regarding schedule and hours. Which made me feel uncomfortable enough to leave room
The staff was incredibly friendly and helpful. The rooms were spacious and clean and for a great price. The hotel was quiet and easy access to restaurants and the interstate.
Hit me with a 25 surcharge after I checked out
The staff was not courteous. The cleaning crew was still cleaning at 6 pm with music barring that cost be head down the entire hall. My food order was forgotten about and the iron in my room stained my clothing. The replacement iron given to me was supposedly checked by staff. It would not even turn on. When I went to check out to complain there wasn't an employee to be found.
24 hr food, bar until 1am, big rooms with nice features, great free breakfast.
Everything was great. Great access (and even free shuttle service) to the airport. This was our second stay but not our last. Food and drinks on site are a bit pricey.
went to a conference
Lack of easy accessibility to stores or rest.
Please write at least 15 words
Abby is the name of the desk clerk. She is/was absolutely awesome
Very comfortable beds, quiet even if the location is very near the airport, free shuttle service, we will use it again.
Hotel shuttle to and from Atlanta Hartsfield Airport every half hour. Less than 10 min ride to hotel. The room and carpet was very clean, bed and pillows comfortable, breakfast was the typical continental breakfast, staff friendly. My room was on the 5th floor. A clean hotel supersedes money for me, however definitely well worth the money which was $104/night. Check-in at 3p, Check-out at 12.
Close to the airport and interstate. Purposeful. Complimentary coffee and buiscuits. Breakfast was served on styrofoam plates, flatware was plastic.
We reserved a room with two queen beds. We were put in a handicapped room with a double bed. I was traveling with my teenaged son for a wrestling tournament. He needed a good night's sleep but had to sleep on a roll away cot in a very small room. We paid 120.00 for this room and couldn't even get two beds as promised. We were very unhappy with this but we were told that since we booked through a third party there were no guarantees. Very unhappy with this experience and will not stay with this hotel or recommend to friends for future tournaments.
complimentary brekky was awesome. due to the late check in, i was unable to use a shuttle service.
La hubicacion cerca del aeropuerto La seguridad de la zona es pesima, no existe seguridad en el estacionamiento y la zona es de alto riesgo
La amabilidad de sus empleados, y la habitacion, no puedo hacer mas comentarios porque estuvimos solo una noche, pero quedamos muy agradecidos.
La buena atencion y el servicio en general. Dos noches es poco tiempo para evaluarlo en detalle. No encontre nada para quejarme
el trato y la calidez nada
Location to airport The hotel is outdated in general. Stains in the tub makes you not want to use it without flip flops on. A simple refinish of the tub and paint throughout the entire hotel would easily improve appearance. The small pillows on the king size bed needs to go. They should at least be comfortable if you are going that route. The carpet is disgusting and in need of replace or a good shampoo. The elevated reeked of smoke & pee. There were people arguing in the halls at 2 am. I'd recommend putting roudy types on certain floors away from those there to catch an early flight. The continental breakfast was a nice benefit and average with a waffle maker section, eggs, cereal, sausage, and mini muffins. I'd choose another hotel if needed again.
The price for what you're getting and where you're staying is tough to beat. The room was clean. The A/C worked well. The staff was friendly. The complimentary breakfast was hot and tasty. While the hotel we kept clean, it is still incredibly old and outdated. The A/C, while it served it purpose, was incredibly loud. The elevators bounced for at least a minute before opening to let you out. The wallpaper needs replacing. Just overall, the hotel needs a facelift. That is mainly cosmetic though. However, something that is problematic and not simply cosmetic is the parking situation. I'm not quite sure how they were originally able to permit for such a large hotel with so few parking spots but it's a joke. Throughout most of the day, every single spot is taken up and you end up with people trying to squeeze their car in wherever they can, often times having to park illegally just to be near the hotel. At least point there's nothing they can do beyond building an unrealistic park garage so just keep that in mind.