The hotel was clean and the room comfortable. The staff was professional and friendly. I was very surprised and disappointed that there were no microwave ovens available for the guest. A staff member told me the only microwave was on the first floor but after I dressed and went to the lobby, I had to ask a member of the cleaning crew to warm my food because the microwave was in the hotel's kitchen. This was very inconvenient . We also didn't realize we had to pay $8 per day to park.
Great staff. Good transportation, room layout, breakfast. Water pressure was a litle weak.
I enjoyed my stay. Comfortable room and good breakfast.
Nice breakfast. Having a bar and snacks available at night.
I didn't like that on the floor that I was staying smelt like cleaner. It was a very potent smell and was unpleasant going from the elevator to my room.
Parking charge. I requested an AARP discount and was told I had to request at the time of booking.
Cualquier hotel en esta zona es muy práctico para el aeropuerto de Atlanta. Este hotel está viejo
Terminó siendo una estancia estupenda pero fue un poco rocosa cuando llegamos allí. Reservé una habitación regular king, pero nos dieron una cama de tamaño king con una ducha para discapacitados. Nos cambiaron a una habitación doble donde no estaba contento porque las camas eran dos camas individuales grandes. La próxima mañana el supervisor de la recepción nos puso en una suite king ejecutiva por las molestias, así que todo equilibrado. Eran gente agradable y la Sra. Kim, que hizo el desayuno, era extremadamente agradable. :)
The bed was comfortable & the staff was pleasant The coffee in the room was terrible, my air/heat did not work correctly. Breakfast was disappointing.
The ability to push our luggage on a smartcart from ATL baggage claim directly into our room and then back on the SKy Train to the rental car center the next morning was quite a neat trick! They obviously have quite a time keeping the carpets clean from all the foot traffic. The elevators have an incredibly ugly carpet that shows stains badly.
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Great location, very spacious and quiet. Traveled with two tweens and had enough room for everyone!
The staff was excellent. My boys enjoyed their stay. One of the house cleaning ladies gave my son a $1 for his birthday. He was so excited. Variety of breakfast. The $12 parking (too high)
The room. Very clean! Breakfast. Food items were scarce, and no one came out to replenish or clean up the eating areas.
This guest did not leave comments about this hotel.
Very Hip room , nice staff , small pool , 15mins to downtown .
Ease of access to and from airport. Hotel was clean and very modern. Rooms also very modern and spacious. Front desk staff were very friendly. No bacon at breakfast
excellent location, very friendly & helpful staff, very clean we had booked the room for a family of 4, only service for 3 bath towels, etc.bedding was great, pillows too over stuffed for our liking, not good quality mattresses, noisy when moved in bed 4th floor airplanes noise, over priced
Courtney in the front desk was the only nice staff member, she took good care of everything I asked her. The fifth floor, even a non-smoking floor, smelled like they have been smoking for years, when I told that to the person at the front desk she said "well, our smoking floor is the second one, maybe it's because of the smells in the elevator", which is absolutely absurd and does not solve the problem. The staff at the restaurant was careless, they only showed up to the table to take the order and deliver it. They didn't even looked at the table during the whole time I was there. The bedroom was not visibly dirty but the bathroom smelled like urine. I would never stay there again or advise someone else to do it. It was very unpleasant and uncomfortable.
Staff was friendly, pretty responsive overall. Outdated and rundown a little, wifi was sketchy and frequently dropped, close to highway that has a lot of traffic all night (loud), nothing really appealing within walking distance, complimentary breakfast was okay, but not great. Just generally so-so.
The price for what you're getting and where you're staying is tough to beat. The room was clean. The A/C worked well. The staff was friendly. The complimentary breakfast was hot and tasty. While the hotel we kept clean, it is still incredibly old and outdated. The A/C, while it served it purpose, was incredibly loud. The elevators bounced for at least a minute before opening to let you out. The wallpaper needs replacing. Just overall, the hotel needs a facelift. That is mainly cosmetic though. However, something that is problematic and not simply cosmetic is the parking situation. I'm not quite sure how they were originally able to permit for such a large hotel with so few parking spots but it's a joke. Throughout most of the day, every single spot is taken up and you end up with people trying to squeeze their car in wherever they can, often times having to park illegally just to be near the hotel. At least point there's nothing they can do beyond building an unrealistic park garage so just keep that in mind.
Location to airport The hotel is outdated in general. Stains in the tub makes you not want to use it without flip flops on. A simple refinish of the tub and paint throughout the entire hotel would easily improve appearance. The small pillows on the king size bed needs to go. They should at least be comfortable if you are going that route. The carpet is disgusting and in need of replace or a good shampoo. The elevated reeked of smoke & pee. There were people arguing in the halls at 2 am. I'd recommend putting roudy types on certain floors away from those there to catch an early flight. The continental breakfast was a nice benefit and average with a waffle maker section, eggs, cereal, sausage, and mini muffins. I'd choose another hotel if needed again.
No hay suficiente aparcamiento
El caballero en la recepción era agradable. Necesitaba la habitación para una noche, debido a una conexión con la aerolínea. No querrás pasar varias noches. La zona alrededor del hotel es muy oscura. No hay ningún sitio para comer a poca distancia. Come antes de llegar allí.
Great hotel, especially for the price. The staff were especially nice and the rooms were modern and very clean. includes free shuttle to the airport and a big breakfast. Would definitely stay there again.
Accomodation was comfortable, the room was well equiped and clean with good internet access. Business Center was also well equiped.
Close to the airport and shuttle provided for free
Very good location, convenient shuttle to airport. The breakfast attendant was very helpful and nice. This hotel does not compare with others of the chain. All carpets need renovation, outdated TV sets, radio/clock and coffe maker. The breakfast did not offer the same variety as the one we stayed in Atlanta Perimeter. The front desk person was not friendly or helpful. We asked for extra pillows that were never delivered. We asked for a bottle of water and the attendant used a rude frase to say that they were finished.
Location near airport and good friendly van service I arrived at 1030 and they did not have a room ready until 4 pm, even though checkin is listed at 3 pm
I liked that it was easy to get to the airport with shuttle buss. Breakfast was really good and i did not get bored even though I ate it three mornings. Price was also reasonable. I could imagine to stay at the same hotel again :)
The desk clerk had given away the non-smoking rooms that I reserved. I was also reserving 3 rooms for others and had called ahead to see what I needed to do for payment and I was told that my card on file for reservation was enough. Only when my party checked in the clerk threatened to give away the rooms without my card. He then photocopied all of their ids even though I told him I would fax the info. The staff and the organization was very poor and I will not be back.
The hotel conditions were fine as far as comfort and cleanliness. I booked this room through Kayak and upon arrival was told that they gave my room away because earlier they tried to run my credit card and said it declined. They offered me a single King bed for 20 more dollars than the original booked price. I called booking.com and they informed me that they were required to keep my room until 6pm in that situation. We arrived at 4:30pm and they did not honor the terms. We ended up getting the single King for only 5 dollars more than the booked price only after calling booking.com. Proceeded to give them the same exact card they said was declined and amazingly was approved. The girl that helped me at the desk was incredibly rude very uninterested in helping us with our situation. After getting up early to depart I went down to the lobby and the night person was sleeping at the front desk! I would not recommend staying at this location or possibly any Days Inn if this is exceptable service from their employees.
Nothing. I do not want a credit. Just fix it There was trash on floor, hair in towels, "stains" on couch, no coffee, a pillow with no case, etc
Comfy beds. Direct TV. Fridge. Microwave. WiFi. Big bathroom. Close to public transportation. Close to the airport. Loose outlets. My charger would slip out with the greatest ease. The cable kept going out. Wifi was too slow.
Noisy, uncomfortable sheets, poor lighting, dingy bathrooms, way overpriced
Free shuttle wasn't available 24/7, was stranded at the airport for 3 hours waiting for the shuttle and it never showed up. And when i was checking out i was told the shuttle leaves at 6 am but it left around 6:30 am and it had limited seats so i ended up taking a rideshare to the airport to catch my flight. Free shuttle wasn't available 24/7, was stranded at the airport for 3 hours waiting for the shuttle and it never showed up. And when i was checking out i was told the shuttle leaves at 6 am but it left around 6:30 am and it had limited seats so i ended up taking a rideshare to the airport to catch my flight
No one bothered you. It was great. The pool was closed. I was looking forward to it. It was hot
went to a conference
Lack of easy accessibility to stores or rest.
We reserved a room with two queen beds. We were put in a handicapped room with a double bed. I was traveling with my teenaged son for a wrestling tournament. He needed a good night's sleep but had to sleep on a roll away cot in a very small room. We paid 120.00 for this room and couldn't even get two beds as promised. We were very unhappy with this but we were told that since we booked through a third party there were no guarantees. Very unhappy with this experience and will not stay with this hotel or recommend to friends for future tournaments.
Hotel shuttle to and from Atlanta Hartsfield Airport every half hour. Less than 10 min ride to hotel. The room and carpet was very clean, bed and pillows comfortable, breakfast was the typical continental breakfast, staff friendly. My room was on the 5th floor. A clean hotel supersedes money for me, however definitely well worth the money which was $104/night. Check-in at 3p, Check-out at 12.
Please write at least 15 words
Abby is the name of the desk clerk. She is/was absolutely awesome
Close to the airport and interstate. Purposeful. Complimentary coffee and buiscuits. Breakfast was served on styrofoam plates, flatware was plastic.
complimentary brekky was awesome. due to the late check in, i was unable to use a shuttle service.
Very comfortable beds, quiet even if the location is very near the airport, free shuttle service, we will use it again.
Teníamos reserva para dos camas dobles. Pero decían que todas las habitaciones estaban reservadas. Tuvimos que discutir y luego me la dieron
La habitación era vieja y estaba sucia. Parece que mucha gente vive en estas habitaciones por temporadas largas. Olía terriblemente a tabaco.
Muy práctico para el aeropuerto. Las fotografías del hotel no se parecen en nada a como es el hotel. Los alrededores del hotel no estaban limpios. Los ceniceros estaban llenos justo en las puertas. Este hotel también permite fumar en algunas habitaciones. Se podía oler el humo en los pasillos. Este no es el hotel que esperaba tras ver las fotos.
They had my papers printed when I arrived There was water all over the bathroom floor as if the toilet over flowed or ceiling had been leaking. And the lady at the desk was rude when asking if I was parked by the front window, i.needed to move my car because the light was blinding her
Price. Airport shuttle. Shuttle drivers were fantastic. After booking my room for the duration of a company convention, I learned that an associate wanted to share a room. I called and asked about upgrading to a two bed room. The employee told me that, because had booked through a third party site, the reservation could not be changed. I asked about the possibility of a roll away bed, and was told that was available. Imagine my surprise upon our arrival to be told that there are no roll away beds at this hotel. AWKARD!!!! But we made it work.
very accomodating free bus from the airport service desk-complete lack of professionalism and care numerous roaches in the bathroom room was not cleaned; hair and dark spots were present after we came back from town from what we have learned the owner paid the workers low wages and had them live on the premises. It felt more like a shelter than a hotel. Would definately not stay there again.
mal servicio de shuttle desde eopuerto
El servicio de shuttle. Lo demas no concuerda con la descripcion que proporcionan en la web. Servicio malo y el trato r El trato del personal. Muy rudo. Las instalaciones no tienen buen mantenimeinto. Muchas cosas fuera de uso y rotas. Sucio.