El trato es amable y cálido. Muy buena disposición del personal El Spa. Cobran por ir al gimnasio y los servicios no son de muy buena calidad
Es un buen hotel y lo recomendaria Estoy contenta de haber pasado unos dias en este hotel
Hotel demasiado grande y ruidoso, la zona de la pisicina insoportable, música muy alta, para la gente grande que quiere descansar, imposible!!!!!!!!, demasiado lejos de la playa. La zona de la pisicna, el spa
el tamaño de las habitaciones y su ubicacion El personal es muy deficiente y no todos los de la recepción hablan ingles. Además demostraron escasa preocupación por ubicar a los huespedes al momento que empresas de turismo vienen a retirar a pasajeros.
Meals, mostly supper, were fairly good The staff, apart from one receptionist, were not polite. The hotel was under renovations, and most of the amenities (fitness, spa) were not available at the hotel. The exchange rate from us Dollars to local curency was worse than the one given by 2 other currency exchange places in Town. Since it's officialy fall, a/c is turned off, and guests are told to open the balcony door if hot. Posted hours of operation for the kids play area were not observed.
food was excellent i had a problem regarding the billing with this hotel. I did the booking through you at one price, and when I came to check out they wouldn't accept the agreed price. I am awaiting my credit card bill to see what they actually charge me. Obvioulsy if there is a difference I will get in touch with you again. I am very upset about this as It delayed my departure while I tried to resolve the matter, eventually I just left as I was already late.
Pool area, food, rooms, free parking Surly staff, charge for internet, high cost of single occupancy room
I liked the hotel's facilities, location to the beach and the local attractions.
La comida 1 Falsa informacion en Internet y en booking.com sobre el hotel. Fuimos enganiados a uno de los pocos hoteles con canchas de tenis en Eilat. Esto no es cierto. 2 Cuando llegamos no tenian ni idea de quien era booking.com, y nos dejaron permanecer de favor
Friendly and amenable staff, quality of food and beverages at breakfast , maintenance and service in pool areas. Closure of certain sections due to functions -weddings in the pool area- which, when on a short stay are a nuisance.
Great view of the sea, clean and lots of sitting place in the lobby How does a Europren feel when breakfast starts at 07:45... this is very late in European terms, it would be nice if the staff opened the doors to the dining room on time (5 minutes late, why??)
The setting and location is very central. The breakfast is better than average, but on par for a hotel of this stature. The service in the hotel does not compare to other hotels in other countries of this price and stature. There were a few members of staff that were very customer centric, but on the whole, the staff do not understand great customer service. I feel that the management of this chain would be the place to start.
The room the food the staff That when I got there they didn't have my reservation, booking.com the website that kayak send me to didn't send my reservation to the hotel so we stand and wait a half hour till we got a hold of booking .com and get them to send over the reservation so that was a little embarrassing
Lo mas interesante del hotel es el desayuno, no solo por ser exelente sino porque lo sirven hasta la 12 hs.por eso no es necesario despertarse en especial para desayunar.
Horario del desayuno. Comienza a las 8 am lo que es tarde para los que deben tomar vuelos en la manana. 6:30 o tal vez 7:00 am seria mas apropiado
Location was good Not very clean. Needs major face lift
No wifi nor internet access from the room. Only wifi at the lobby.
Good location next to beach promenade, very friendly and helpful staff. Decent breakfast (kosher) The good location by beach promenade also ment listening to disco beat until morning. The helpful staff agreed to change room to off-promenade room, which was nice and quiet. The television had only local channels in local language
I realy liked the location. It located in the center of the city. The dinner was very poor . the food was net fresh. It smells bad. Braekfast was very good & rich