The staff is extremely friendly and very eager to assist Asked for a king bed when made my reservation(a coupke weeks in advance) but told when i arrived only doubles were available
Loved the location of hotel. Staff was very helpful- minus the restaurant hostess Rooms were very small, coffee maker disgusting along with staircases and ice machine.
the pool; the restaurant; the warmth and helpfulness of the staff the bathroom was nicely done but a bit cramped; the bed was too soft
Most full service hotels have a very nice look from a distance but up close, are a bit dirty or have out dated bathroom fixtures. It seems like there's always some small disappointment. This place was very nice when we walked in, and was still very nice as we looked closer and settled into our room. It was a great hotel!
The bed and the towels and the other materials felt luxurious. The room was exceedingly small. The Omni name and the expense did not match the size of the room.
The decor and everything has been updated very well, but some of the elements of the building remain in disrepair - which to the credit of the Omni, they are working on. It was clean, staff were all nice, and the location was very convenient. It's an old building and there were two issues that arose from that - 1, The elevators were in repair during my three night stay, necessitating either a long wait or a long walk to the opposite wing. Not a biggie, but an inconvenience. Also, 2. the hot water took so long to come on in the shower I wondered if I had even used the handle correctly. It was very slow...but the building is older than dirt, so whattaya gonna do?
Very clean and setup well, Lots of extra pillows
Great location, friendly staff very small rooms and VERY small bathroom
Urban feel, crisp, 2 excellent bars and outdoor terrace, hip, green, upscale, quiet but not dead, very accommodating staff, close but not in the noisy center of things. The art and furnishings are the best. I saw that a Yolk breakfast restaurant was opening on the corner. That's a great breakfast place. You can take your dog, they even have a place to walk him. Getting into or out of the parking garage seems to always be a a hassle. No pool, but sometimes that's a good thing = no noisy children. I just like to know I have the option. No rooms have tubs, but they have great showers.
energy efficient pet friendly clean modern good location
Boutique feel in a business size hotel.
We truly enjoyed the initial vibe walking into the hotel and seeing the colorful lamps. The artwork throughout the hotel was a bonus. Cannot wait to visit Indy again. The only downside...did not have a chance to go to the bar...next time!
The bar was amazing. Bartenders were extremely knowledgeable and it was a really fun atmosphere. I found two used bandaids on a pillow in our room. Ruined the hotel experience for me.
Loved the art throughout the hotel, made it special to be there. Food and drinks were good, the room was very nice. We hope to visit again!
The art and design elements are excellent. Staff is friendly and accommodating to guests. The popcorn and hummus at Platt 99 (bar) was good. Nice Gin selection too. The first suite room I was given it had a strong mildew smell. The second room did too but just not as much so I didn't say anything. There was a water mark on the bathroom ceiling. (note: spoke with an Indy friend that was recently down there using a conference room during a heavy rain and water was coming near the windows. No doubt there's a water leak issue). The bed sheets had a tear in it and I ran out of toilet paper since the roll was low and they didn't leave a spare. The "mixology" bar is lacking the "-ology." The bartender hasn't studied much as she mixed my Tom Collins with Sprite. Just a notch above using sour mix. Went with just Gin and Tonic on the second round and got upcharged for Q Tonic. So, they hit it on the surface but miss on execution of product. The good news is it's easily correctable and I hope they do because this is a nice addition to Indianapolis.
Speedy check in
The hotel was located conviently and was nice and clean. We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.
I liked that the hotel was SO clean, the service was excellent and the breakfast was great! Overall the best hotel I've stayed in, in a long time and will only stay here from now on! -McKenzie
Atmosphere, Charm (Exposed brick and Original Beams), Friendly and Helpful Staff, Clean
Love the tall ceilings and the brick walls We woke up about 1pm to the sound of the music from the bar located next door. This went on until 3am when the bar eventually closed.
Alexandria,Va Noise on ally outside my room
Everything. Location was amazing. The suite style room was nice. It wasn't lush as I'm accustomed to. Yet, I couldn't of asked for a friendlier staff and the housekeeping was worth more than money could buy. The hotel even had an officer in lobby during the late hours. Which was comforting. I only have one complaint. The parking garage was 2 blocks away. I felt guilty asking the valet to get the car when I had forgot a few things out of it. So I went without. Also, the $27 a night was a bit much plus tipping. But, the weather was freezing, so okay... Well worth it, I guess. Problem with Priceline... Don't book to early, watch for price changes. I could of saved over $100 if I would of waited or even Just booked through hotel. ( live and learn ) I frequent Indy often, this was my first visit to this hotel. But, I will return. Location is AMAZING. And...now I know true price. You'll not be sorry. The rating for this hotel is way to low.
Excellent breakfast; spacious room; updated facility Sure, paying $14 for parking isn't great but it is downtown and you always pay for parking in a metropolitan area.
helpful staff; close to downtown
Location to downtown, everything we want to do was walkable
The rooms were a good size and the breakfast was good. The hotel front desk staff was rude and appeared bothered. The maid service was fine.
Staff friendly and clean n/a
Very Clean , large suite. Paid parking in an area that was not 'prime Downtown' location.
Close proximity to Lucas Oil No
Loved that they offered a $5 shuttle to another hotel downtown where the event I was attending was being held! That made staying there so convenient.
My total experience was quite good. Nothing negative to say.
Cleanliness Paying for parking.
The staff were helpful and friendly. Our room vibrated and rumbled all night. We thought a semi was under our window. It turned out that the ice machine was against our wall and ran all night. We had no sleep.
I like the location and the free breakfast. The staff at the help desk when I checked in and out was very friendly. I did not like that guest have to pay for parking