Walking distance to beach, very convenient, spas pubs cafe shopping all within walking distance Service attitude (could have been better)
The location was perfect, you are so close to all the shops, restaurant and bars yet still on the beach front and is as quiet or as loud as you want it to be. The (second) room we were in was lovely with a massive comfy bed. The high-touches this hotel has to offer are some of the best I have ever seen. I emailed the resort to request an upgrade before we went but they didn't respond which I thought was quite bad. The first room we were put in was horrible and right next to all the construction work, to say the least I was very dissapointed, but we were moved to a lovely room the next day over looking the pool. Pay the extra and get a nice room it will make a big difference! Drinks and food are fairly expensive at this resort compared to what else is around, also the bars close at 6pm and 8pm which is a bit silly but there is plenty else around.
Great food, staff, facilities, landscaping, location. Couldn't have been happier here. Room could be a bit bigger, and didn't like only having one key.
Bedrooms are well appointed, spacious and comfortable. I was upgraded from a deluxe bedroom to a superior bedroom, however there was noise during the day due to refurbishment. Not really a complaint as refurbishment was clearly stated on website. Hotel will go from good to excellent when work is completed.
The garden (Square) pool is excellent, along with the location next to the beach. Lots of deck chairs. Could Improve their food quality compared to other hotels within the region.
Great location and the hotel is very nice The AC wasn't working properly - and it was hot in the room
Great location, even though right in centre of Chaweng, once in the resort you cannot hear street noise. Staff we're very friendly & helpful and we even got upgraded. Would stay there again!!
The ambience made for a relaxing and very pleasant stay, and the staff were extreemly helpful.
On the beach location. Serenity of the gardens No
it was very good , the service and location great we needed to check out one day earlier due to our boy being sick and wanted to get him back to his doctors. we explained to staff and they still required one day payment, even though resort was not full and we had already stayed 6 days...this was not good or accomodating
Las vistas y el hotel en general. Las villas con piscina, preciosas y muy comfortables. La siempre amabilidad de los camareros. El hotel todavia está por terminar. Para ir al spa o gimnasio hay que ir al hotel de al lado. Me parece mal que en un 5* te cobren el transporte para ir a Chaweng (q está a 5 min). He estado en otros de 4* de la isla, y era gratis.
Las habitaciones son espectaculares, la comodidad de la cama. Está en obras, lo están acabando
Nos gusto mucho el diseño, la playa y piscinas. Un lugar muy comodo y adecuado para una escapada en pareja. Tranquilo sin estridencias, sobrio. Lo recomiendo no te equivocas, si queres estar aislado del ruido pero a 5 minutos de el. No lo recomiendo para personas mayores o con impedimentos fisicos ya que por estar en la ladera de un morro, hay que bajar y subir una distancia importante para ir a la playa. Para jovenes o gente en buen estado fisico esta bien, pero gente mayor o con problemas de movilidad pueden pasarla mal.
La tranquilidad del lugar de echo nunca estuve ne algun lugar tan callado, algunas veces tuve la alberca para mi solo, incluso la playa esta muy tranquila. El diseno es muy minimalista, y ese toque de que estas de vacaciones y almismo tiempo gozar de un buen libro en la tranquilidad de este lugar es increible. El restaurante es caro, a decir verdad el precio no es el problema, si algo es caro pero bueno no importa.me refiero a que la comida es buena pero no lo suficiente para lo que cobran por ella, claro cenar en alli es muy bonito pero al fin para mi falta algo.
Excellent, friendly hotel staff, generally very good food. Rooms were more than adequate, spacious, well set out, and very clean. Nothing was too much trouble for the staff, even housekeeping asking if you were happy with everything in the room. Nice area at the beach with good pool and sun deck. On arrival many things were explained, about the hotel and surrounding area, it may have been better to produce a booklet so you had a record for future reference. A little pricey in the restaurants- but for Thailand, not for a five star hotel.
The staff is helpful. Location is great. Altough you can walk to Chawana Town by the sea side, the neighbourhood is quite silent. Beach is not very convenient for swimming. The staff's English is very limited.
Dip pool in villa. Very bland architecture and gardens; beach very unattractive.
The rooms are absolutely breathtaking, the staff are the friendliest staff I have ever encountered and the value for money was out of this world. I don't think I can stay anywhere again and enjoy it as much!
The resort facilities were good, was nice & relaxing Unprofessional when approaching a guest issue
The politeness of staff was excellent. Just the wirless internet service!!
Was a disaster from the moment we arrived, the room we had booked in December was over booked , we were down graded to a garden pool villa, the hot water didn't work the first night, the drain in the shower didn't drain effeciently, our front sliding door was left open by the cleaners for the entire day - luckily nothing was stolen. I will not be recommending any one stay at this resort.
I had a ocean front villa with a private pool - the private pool part was fantastic and i highly recommend it. I did have an issue that the staff resolved promptly and courteously. The location is great - close enough to walk to where the action was, but far enough away not to be noisy. The breakfast buffet was terrible. Had a tough time communicating with the staff - most did not speak english well, but they were very nice and tried really hard. The gym wasn't good at all. It was tiny, only a few pieces of equipment, no towels or water and not air conditioned.
food was great. location was good too. the rooms were huge and clean.
Very well designed hotel. Excellent value for money (I mean: your own garden and private beachfront pool for just $200!!). Staff were very helpful and extremely friendly. Everything was great. The only thing was that being in holiday with friends I would have preferred a hotel closer to the busy area of Shaweng beach. It wasn't that bad though because it's only a 20 minute walk.
Modern style and clean hotel with excellent sea view. Located in the quiet southern part of Chaweng beach. Beach in front of the hotel is nice and quiet. Very nice and helpfull staff. Good breakfast.
the room was nice and neat and the view was amaizing. the beach front villa
Location great. Staff and facilities at the resort were tops during our stay.
The beach and location were perfect, breakfast great, nice room and private pool communication poor for 5 star hotel. Took 3 days to fix tv. Very expensive minibar and restaurant prices. Over 300% on cool drinks etc. If they were more reasonable people would use them more rather thag going out on the street.
Hotel staff were friendly, the hotel was very clean & contemporary, superior room was exactly what i expected from the pictures shown in the hotel website. Buffet breakfast was better than what I expected. The southern part of the Chaweng beach where Samui Resotel is located is definately quieter and nicer than Central Chaweng. The air conditioning in the bedroom could have been colder.
The hotel is very new, very good location, just 10 minutes from the airport by car. Breakfast is very rich, coffee is freshly made, great scenery restaurant, facing the sea. The attitude of hotel staff very good, and very enthusiastic. Chaweng Beach poor quality, very few people swim in the sea.
Good located near city centre and beach front, good services and nice and friendly staff, not to big hotel and therefore more personal The sea was polluted in front of the Hotel, only this part of the beach, other areas more left and right no polution, the Hotel Management need to find out the cause of this polution, should be clear sea water!!
The rooms are state of the art and the staff are efficient and professional The distance from the main attractions
Nice hotel environment with leisure feelings. Breakfast providing with good selection of food especially all with coverings to get rid of small flying insects.
The care an attention of the staff, the privacy of the villas and the luxury of the accommodation (villas). Nothing.
The hotel is great - good design, helpful and easy going staff, very clean and spacious rooms, excellent restaurant and great beach. The only backside was the cleanlinessof the sea right in front of the hotel (lots of seaweeds). But that didn't bother too much)
the rooms are clean ,drinks at very good price,beach is very clean and food is good the reception staff unfriendly,unflexable for late check,internet slow,tv cannels are limited and housekeeping not giving enough water and washing soaps
We really enjoyed the luxurious rooms with the large beds and the jacuzzi on the deck outstide where you could relax and look at the lovely palm trees and ocean. The staff were very friendly and the food was lovely. The proximity to the beach was also great as you didn't have to go too far to dip into the water.
not much, the room was ok but was more expensive and less nice than all the other places i stayed on this most recent trip to thailand. the service was terrible, the worst i ever had in thailand. staff barely spoke english and seemed perpetually confused, some were actually very rude which i have never experienced in thailand anywhere. very disappointing, a horrible place.
amazing hotel so beautiful staff always friendly and curtious were greeted with flower garlands and a cool drink lovely touch, room best have ever stayed in stunning very spacious and design beautiful cannot fault this hotel, near to chaweng action but away enough to relax in peace nothing it was stunning
amazing hospitality.loved the greenery all around the resort , the staff was very friendly and helpfull. They didnt say no for anything we asked for. location is amazing. would surely go back again. Outstanding........ The mosquitoes are huge......thats about it.
The convenient position eg. front entrance on main street, back was on beach. Everything was within walking distance. Can't think of anything
everything was grate , just the breakfast options was bit short , was full of meskitto in the room everyday , the besd was not soft
staff very sweet and helpful, food via room service and restaurant very tasty and reasonably priced, this is a really good resort for kicking back by the pool or on the beach and relaxing, though you are still close enough to all the action of chaweng within a short walk the bed was extremely hard (though as I found out throughout my trip this was common to all hotel beds in Thailand!). The booking.com website says that you don't need to pay til you get there, however we had a week booked at the hotel and they contacted me a week or so prior to pay for it in full to hold the booking. This is a good hotel nontheless and when we went back through samui after being on the islands we chose to stay here another night
the thing i liked best of all was that my large breasted girl friend did deep throating me until i stamped on my toothpaste i really enjoyed that as it was the first time she had peroformed such an act on my person. swallowed the lot too! well she tried to use a butt plug on me and i found it uncomfortable
Beautiful views, excellent staff and service
Friendly staff. Good food. Quiet & not too crowded. Close to Fisherman's village. Large room.
The staffs are friendly. Nothing.
Everything! Nice hotel, amazing pool, beautiful view. I would highly recommend this hotel! The service is great and breakfast is pretty good as well. H Bistro is excellent!
Service was excellent. There was nothing they could not do for us! Very relaxing and great location right next door to the Fisherman's Village but restful all the same. H Bistro is an undiscovered pearl with beautiful creative cuisine and stunning views of the ocean.
The hotel and staff are about 3 months old. It is in the best location on the north coast and just past the Fisherman's Village which is within easy walking distance for shopping and a variety of restaurants. The north coast is breezy and threfore you have the wind to cool you when it is too hot. The hotel is superb, the staff incredible and they all come together to make you stay memorable. We look forward to returning again soon and highly recommend The Hansar for oouples who want to have a relaxing, quiet time in a beautiful setting. We don't feel this is a suitable place for families and children. Can't think of anything.
fabulous infinity pool, huge breakfast buffet, beautifull seaview from the terrace, the chef's special menu in the restaurant was absolutely delicious, modern design with thai style materials gives a very warm athmosphere, very nice and relaxed staff, location close to fisherman's village
El personal era muy agradable, la habitación amplia con un balcón. El desayuno se sirve justo frente al mar, con diferentes opciones de frutas y alimentos salados. Buena ubicación con tiendas alrededor y una bonita playa en frente. Elija las habitaciones de la planta baja para una buena noche de sueño. Los muebles de las habitaciones necesitan una actualización (TV por ejemplo).
Lo mejor del hotel es que reune varias condiciones, entre ellas la playa ,la picina, la habitaciones amplias y comodas, la ubicacion en la isla, pero no es un hotel de exelencia aunque la atencion es muy buena El hotel esta aprovechado el espacio al maximo, lo que hace que a pesar de que es grande ,uno se sienta muy rodeado de cemento, la construccion es muy linda pero le hace falta mas espacios abiertos y de naturaleza. Las habitaciones del primer piso parecen oscuras.
Nos encantó el hotel. Estuvimos en una suite, con una distribución y decoración fantástica, la bañera con cascada es genial, muy amplia, la piscina de lujo, nos invitaron a una recepción a nuestra llegada con aperitivos y refrescos, tienen tumbonas reservadas para el hotel, la barra en la piscina genial, el desayuno maravilloso....un lujo de hotel