La situacion del hotel y el diseño El aire acondicionado hacia mucho ruido, las camas no son tan grandes y comodas como dicen y la limpieza de la habitacion no es muy buena no merece la categoria de 5 estrellas
el servicio y la calidad no todo esta muy bien pero me gustaria discrecion y no me mandaseis informacion , por favor
Excelente ubicación. Mut bien comunicado. El edificio es espectacular. La atención y el servicio magníficos. El desayuno completo. Sin duda, repetiría Hotel si volviera a Manchester. Quizás ol check in, que no es posible hasta las 14:00, aunque dispone de servicio de conserjería para dejar el equipaje.
La clase del hotel, el personal muy atento, el confort, la tranquilidad y la ubicacion centrica. No, todo bien.
Habitaciones muy ruidosas. Tranvía y discoteca. Tiemblan las habitaciones al paso del tranvía El ruido
Hotel muy céntrico y lujoso. Habitaciones espaciosas y acogedoras. Nadie habla español, aunque hacen el esfuerzo para entenderte.
El edificio, amabilidad del personal, buen desayuno, spa, habitaciones grandes y limpias. Perfecto¡ No
The location is excellent for the MEN Arena, Arndale shopping etc.The reception staff were very helpful and friendly. Good secure car park. Procedure for collecting car park pass is difficult especially if arriving alone and having to park on double yellow lines. Sleep was disturbed from 4:00 - 5:30 in the morning; initially thought this was guests leaving; however it seemed to be staff talking too loudly with alot of door banging.
It was clean and comfy ,breakfast was very good plenty of choice ,and very handy being right in the centre of Manchester
Good room facilities, excellent bathroom,good location for shopping Conference facilities pleasant When checked in I was not told where to park in the car park so I ended up paying ncp parking charges Car park a bit lonely and passages to room very quiet and lonely for lone female
Didn't get to stay there as the event we were attending was cancelled very belatedly.
Staff friendly. Radio in room was very poor.
Ideal location for men and a little shopping, double beds were great.
The size of the room was excellent and the quiet bar for a drink late on. The bathrooms could do with modernising
Hotel site convenience. Pleasant staff. Breakfast.
comfort of the rooms and been handy for the shops
a black tie ball was held which we attended for the price we paid breakfast wes not included
I treated my daughter to an overnight stay for her 30th birtday, and I must say, It is hard to find a small hotel that offers style, quality and such luxurious comfort. The staff were friendly and effcient. The rooftop terrace was stunning, and I can't believe you get so much for the price.
the bathroom was amazing a real shame non guest can come for a drink in hotel bar after 11.which doesnt really work if been out for dinner
Beautiful room, great bar and helpful staff None
The room was very original, as was the general design of the hotel The cost.............. it was a bit more than I thought it warrented
My husband and I were delighted with the total luxury of the hotel in general and also with the kindness of the staff, nothing was too much trouble. nothing
The staff we very polite & very helpful, the room was of the best quality & very clean. Not applicable.
We had a great time at this hotel. The rooms were really different and unique and the bathroom in particular was fantastic! The staff were really helpful and friendly and they were very flexible with us as we had to make last minute adjustments to our booking which they did not charge us for. They were very accomodating. There was a wedding on when we were there but unlike some other reviewers we did not feel that it affected the quality of our stay or the service we received atall. We would definitely stay again.
Shopping in the centre Some of the corridors to the rooms were very small and narrow,with low ceilings, the lounge had very low ceilings whereas other areas i.e. bedrooms had high ceilings. The colours in the main hotel were dark grey walls, grey doors and grey carpet. Toiletries in room were minimal.
The hotel is a romantic venue, and is well prepared for that. The hot tub is a great idea, but does need to be cleaned. Based on the price of the hotel, breakfast should be included. It is a bit of a cheek to ask for £30 ish on top. We also felt that the bathroom soaps etc were a little lightweight.
the staff were great especially the polish guy (forgot the name).