This hotel was very clean. And the staff was most attentive.
The rooms were very clean! The maids and host at the front desk went out of their way to make sure my stay was as pleasant as possible. Nope! Everything was great!
Good breakfast. Live Gnat and beetle were in the bed.
Awesome pillowtop beds are so comfortable!
The room was clean and well kept. We like the sofa bed so that our teenage son can have his own space. Our room was located by the stairs and the noise started very early in the morning. I also didn't like the highway noise. The breakfast wasn't replenished and I was there early, before 8 am.
Clean and looked new
This guest did not leave comments about this hotel.
Good location for accessing Schlitterbahn. We called ahead for a crib that they said they would have for us, but we didn't get it until the second night.
Staff is very nice. The rooms are clean and the beds are comfortable. A great place to stay after a day at Schlitterbahn!
Friendly staff and was clean. Breakfast buffet was not great.
Location was great and the rooms were comfortable.
Clean, convenient, nice hotel. Various choices and fulfilling breakfast.. Polite and helpful staff.
The staff are thieves, they stole some of my personal belongings and then the manager covered up for them. We didn't even stay a second night, we decided to leave after being stolen from. I would not recommend doing business with the hotel.
Convenient to I-35 Elevator was not functioning properly. No towels available in swimming area. Keys were not working properly for the any access doors. Unable to go into workout room, key would not access. When checking in, front desk clerk was very unprofessional.
This guest did not leave comments about this hotel.
Nice and clean and located a very short distance from where we going for entertainment. no
The staff was friendly. And the location of the hotel is convenient - right off of IH-35. Property was currently under renovation :(. Wish we had known this before booking...The a/c unit was so loud we asked to moved to another room. a/c in the 2nd room was almost as loud...there was plastic covering our windows...exterior door did not lock
No. The door didn't work and they didn't fix it like they said they were going to. They didn't give us a new room until the last day.....most horrible experience ever.
Inside was clean and freshly redone. Outside was still being renovated. Breakfast was ok with eggs, sausage and waffles. Staff barely spoke to us. Coffee was very weak.
Rooms and lobby have been updated.
Nice rooms and great furniture Fridge had no temperature control, so it froze our sodas
The close proximity to Gruene Road. It only took us 2 min. to drive to Gruene from the hotel. This hotel is under renovations or something. I did not like the loitering in the parking lot at night. There were people who had camping chairs that were sitting out in parking lot past 1 am, with the door propped open
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When I think "Suites", I think a bedroom and living area separated by a wall. Had planned on having kids sleep in bedroom and I would sleep on fold out couch in living area. First, the fold out couch was filled with grass. They said they'd give us another room, but I ended up purchasing an entirely separate room so could have separation from the kids.
Everyone was so helpful and nice. The breakfast was yummy!!
Clean, decent breakfast, felt safe. Nothing really special. Had what I expected. Value nor really there for 130 a night but prices are up everywhere I guess.
Big rooms Dirty carpets, wall cracks, and strong smells in the halls
Beds were comfortable. Our view looked like a dumb site w/ donkey's that made noise throughout the night. Staff seemed not to care the first day, but once refreshed, the following day staff was very helpful.
Someone just opened our door at exactly checkout time and told us we needed to check out immediately
The morning staff very friendly the stAff when I checked in madee feel like I should turn around and walk out
Gal at the front desk was friendly. Room was clean. Could hear several of the guest's dogs barking throughout the night. Made for a difficult nights rest. Will likely stay somewhere else next time.
I liked it was close to the main highway. 1) Although it was close to the highway, entering the facility or exiting the facility was difficult. The median was in the way of the entrance and you had to go down a ways in either direction to go into or out of the hotel. 2) The lady at the front counter was not very friendly. We arrived early (12:15 pm) for a wedding we were attending at 4:00 pm. We were not allowed to go into the room because it was not 3:00 pm. My wife had to get a local hairdresser to do my wife's hair. When we came back (still early 1:30 pm), we waited in the lobby with all our luggage. Another couple arrived at 2:15 pm and they were allowed to sign in. My wife approached the desk again and asked why they were allowed to sign in and we finally were let in after a gentleman said there was no problem. Our room was prepaid from March 2015. I would not recommend this place to anyone visiting New Braunfels, TX. In the morning, the same receptionist, was cleaning up the breakfast area and taking away food items 15 minutes before the end of breakfast. I did see the manager/owner replacing the scrambled eggs for those who arrived about ten minutes to 10:00 am. some families were still trying to feed their kids and some older couples were just getting a light fare.
Excellent value, every clean and new, breakfast was plentiful (the waffles were a hit with my younger son), staff friendly and helpful, I would stay here again if in the area. The location was not inspiring, handy to the I35 but in a field near an industrial area.
Armand did a great job. And so did the staff.
Great hotel !!!
Great location. We were within 5 miles to several family friendly venues. Kids loved Alamo Drafthouse being right across the interstate from the Hotel. Staff was very friendly and hotel was very clean. The pool was great and you could kayak in the river right at the hotel. We will stay here again. Loved it.
We enjoyed sitting out back, looking at the river. Only thing that would have been better, would have been drink service. Nothing
We didnt like anything We did not like that the staff did not clean our room during our stay. They kept giving us the run around about why they did not clean the room. There was no reason they didnt clean the room. We will never come back to this hotel and would not recommend to anyone else.
The location and the price. The breakfast was good. The bed mattress was worn out.
EVERYTHING WAS O.K. EXCEPT.......SOMEBODY TOOK THEIR DOG IN THEIR ROOM AND THAT DOG WAS BARKING ALL WEEKEND!!!!!!! I COMPLAINED ABOUT IT AND THE STAFF DID NOT DO ANYTHING ABOUT IT.!!!!!
It was very quiet & I felt secure in the environment. The ad said New but it felt as if the hotel was years old. I didn't feel it was very clean. Lamps wouldn't turn off I had to unplug it from the wall. And the sheets wasn't changed the bed was just re-made.
Friendly staff great location
It was the most economical in the area The floor was not clean and it smelled very musty. The bathroom sink did not have a filter on the faucet, therefore the water sprayed all over the sink.
It was a very nice hotel and it was located in a good area to be able to enjoy all that the area has. no
I felt the staff could have been more attentive. The breakfast area was running low/out of several items while the staff watched the t.v. in the lobby. Several trash cans were overflowing and you got a sense that the staff just didn't want to be at work.
There wasnt a thing that we asked for that they couldn't provide. They sometimes even went out of their way to make sure you had what you needed to enjoy your stay. I was supposed to leave a day earlier but enjoyed this place so much I added an extra day. They are great at giving directions, recommending places, and making you feel Like a true guest! The rooms are very clean and have a mini fridge and microwave. Every time I come back to new braunfels I will be staying here
Room was clean, the staff was friendly, breakfast was ok. The heater in our room sounded like a squirrel on a wheel.
Breakfast bar was nice but needed more hot choices pool area looked nice too though I didn't get in. Location right along I 35 was good. No HDTV in room, TV was old style tube, shower head in room was falling apart, air conditioner kept room cool but not cold I could set it to 60 or 70 and notice no difference. Check out was never asked about my stay, bar staff was unprofessional and looked like Kr was the last place they wanted to be, never talked to any guests just themselves. Just your basic bed and a shower motel. Nothing that makes this place worth the over $100 they charge
Fast easy check in. Adequate breakfast. Located near freeway access and good chain restaurants. Quiet. Bathroom floor and corners were dirty.
The bar Everything else
Flea and comfortable nice color scheme Breakfast only fair
Location. Drains in both the sink and tub were very very slow draining. No freezer in fridge - would have been good to re-freeze my ice packs.
Really nice friendly staff. The price for wed thurs then for fri the price doubled.
Friendly staff Breakfast wasn't replenished by staff. - no yogurt - no sausage - few apples - few bagels I felt like there was a limit for the day and the softball team wiped it out and she just stood there or worked verrrrry slow. Comforter was heavy and slick. When you moved it slid off bed.
Clean room. Poor breakfast, but most annoying that when I went to the room it was very hot inside!!! Nobody was thinking to keep room cold for upcoming guests. For about an hour I was chilling down the room!!!
This guest did not leave comments about this hotel.
Price The ice machine was not working.
Nothing particular stands out The pool closed at 10 pm one more hour would have been nice. The continental breakfast was poor. Not enough to accommodate guests.
Clean and close to Schlitterbahn. Staff members are friendly and accommodating .
Location Room smelled bad; breakfast barely qualified as a breakfast and far below the standards of other hotels at the star level
The rooms were clean and the evening clerk was helpful and friendly. The cleaning crew on the morning of checkout came to the room starting at 0800 'til 1015 three (03)times checking to see if we had left. Totally uncalled for since checkout was not until 1100.
clean rooms, accommodating staff.
Staff was courteous, continental breakfast was decent. TV tuner was frustratingly slow, phone reception was terrible on the hotel grounds, a few bugs.
Friendly staff, good location with easy access to I-35. Toilet tank was leaking, I had to turn the valve off. Chairs were dirty.
The price and cable TV selection. The internet wasn't working and the front desk didn't know how to fix it
Location was close to what I expected and needed. THe room was extremely outdated, including the Zenith Television that I didn't bother to watch. The bedding was questionable.
The hotel was clean and comfortable with a friendly staff. It is conveniently located off I-35 with plenty of places to eat nearby. The parking lot is dark and could use some updated lighting.
The convenience of the location. No
Location The room had a musty smell. When I comlained the staff came and dusted powder around the room to try cover up the smell. The motel needs maintenance and a good cleaning.
The location was convenient for our trip to Gruene. Bathroom door did not close/latch. AC did not sufficiently cool the room. Box fan was in the room I'm guessing to supplement. Breakfast consisted of cereal, pasteries and waffles.
My room was very clean and very quiet. The bed was very comfortable. The decor is a little dated, but still very well kept up. The staff was very nice. For the star level and price, I'm very satisfied with the hotel. This is a nice hotel, however it is older, and therefore not as pristine as a newer hotel. The dining area was a little too warm, even for me. The coffee was weak but tasty.
Close proximity to my destination Not too clean and desk staff was not neat and professional looking.
The bed was comfortable The hall was noisy all night. The room had a musky smell.
The staff was friendly and helpful. Although hotel did not have my reservation at check in, the staff honored the price I had booked the room for and the check in process was smooth. The room was not clean! There were cobb webs on the ceiling. dead crickets on the floor. My room was NOT tended to the next day while I was out, and on day of check out, housekeeping was banging on the door at 8am.
The bed was amazing! Cleaning staff didn't come in until about 4. We were already in for the day, so our waste baskets weren't emptied, etc. But overall, we enjoyed our stay...
Location was great. Cleanliness and functionality was low. The handle on the toilet was broken, the shower knob was stuck in one position, and there was dirt on the bathroom mirror. The manager was friendly enough, but I wouldn't necessarily recommend the place.
Location was great!!! Staff very friendly!! Not as clean as expected--coffee maker had coffee in it from previous occupant
Check in was easy, the AC worked well. Employees were friendly. I could feel each spring in the bed and there were missing lampshades. You also had to sit sideways on the toilet as the toilet paper roll blocked normal sitting.
location was good, rooms inside good, breakfast was the minimum but O.K. the size and hygiene of the pool and some rooms, extra charges for moving from stinky room to a clean one and a fee for checking in before 3PM
It feels like home
Breakfast omelette was good. Friendly staff Clean and well stocked bath Room was very nice Crab soup was not good. . Limited TV channels. Hotel was hard to see from I 35
Rooms were clean, staff was nice.. The breakfast buffet charged my card 2 times. Once for the cost of breakfast totaling 49.95 and they also charged my card an additional 495.95 and failed to tell me they made a mistake. Now I am trying to get the money back from the hotel.
Within munutes of caling front desk to report clogged sink, maintenance was ar at our to.fix it. Bathroom counters had not been cleaned. Sink clogged
Everything about the motel was nice except for two things in the bathroom. It is a shame they ran out of money remodeling the bathroom. The plastic shower floor popped and snapped and felt cheap. It is a shame they could not just put down tile. The shower doors were not on their track and are about 15 -20 years out of date. A real safety hazard was the drain cover in the shower was loose and I had to move it back over the drain hole.
Very friendly staffs. Nice and quiet get away. Very cleaned room. Close to nature. Extra nice touch was they were playing a movie at night in the park! Not a thing.
like the natures trail and all the deer running aroung that was cool rooms are outdated, feel cold and old. missing pictures on the wall that were obviously there.
We enjoyed the spread out rural setting. We were greeted by 6 deer within 15 yards of the road as we entered the facility. The outdoor facilities like swimming pool, hot tub, miniature golf, and hiking trails are great if they are your cup of tea. T Bar M appears to focus on group events and has an atmosphere that is more casual than other 'resorts' that I have visited. The staff was very courteous and helpful. As we left, about 12 deer less than 10 yards from the road bid us farewell. The facility is 2 stories and does not have an elevator - not a problem unless you have some mobility challenges. Also, there is no on site dining.