Loved the location and the friendly staff. Nice clean and newly remodeled rooms. I wish they would include breakfast
Staff was very friendly and accomodating. had several problems with key card not working. Had to have front desk re-set it several times and trade in cards that were not working (inconvenience)
very nice pool with kids pool. nice amenities. great location. hotel needs updating. very squeaky floors with old carpet.
Close to Legoland. Karl Strauss on site. Pool options. Friendly staff. Still under construction in the "hotel" area. Lots of areas closed off with yellow tape, plastic covering on floors, one kids water park fountain toy was out of service.
I loved the location. Walking distance from legoland, short drive to a variety of restaurants, and the Carlsbad outlet mall. Great family pool with splash pad and a onsite park. Rooms had a microwave and mini-fridge. It was kind of pricey.
Very close to Legoland, 3 min walking distance, the swiming pool area is very nice... and the hotel staff is very kind
Location to Legoland The room wasn't cleaned until the last day of our stay. There was construction going on. And, our room was dirty from the previous tenants. Not sure if the lack of attention was because we used Kayak, or if the Hotel is just that bad. I was surprised.
Proximity to Legoland. Child friendly atmosphere. Pool was great for kids. Housekeeping arriving after 5 pm.
This is a BEAUTIFUL RESORT, the location is EXCELLENT and the view is AMAZING but... We were walking around in the room barefoot and after 15 min we noticed the bottom of our feet were BLACK. The carpet in our room was disgustingly dirty!!! Then there was not hot water for our entire stay. I understand hot water was a mechanical issue but dirty carpet in the rooms in a lack of cleanliness.
Location was great. Not too far off the freeway and great shopping centers near by. Staff made it very easy to check in but not friendly. Room smelt like weed when we first walked in. Closet door was broken so we couldn't use it. Beds where ok. I guess I got what I paid for. Glad I just stayed for one night.
Average hotel, nothing special No
Location. And we always like a hotel that offers breakfast, it helps get your busy day started. Rooms were clean, the hallway carpets needed some work.
The room was comfy and big enough for our needs. The breakfast was substantial and tasty. The location was excellent. We had a squeaky air conditioner in our room that was annoying and the hallway floors and stairwell were in need of cleaning. The pool was disappointingly small...
Homeless people are in the hallway to get soda from the vending machine. This is unsafe practice and the hallway door does not close.
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Helpful front desk clerk Breakfast never varied.
Loved the spa
Dirty Towels, dirty bed, and smell like 'near homeless person' Just location, nothing else worth to stay.
Location rooms very spacious The fact the i stayed for two nights first morning went to get breakfast and the manager asked for my name and room number before walking in the breakfast area. She only ask me. Later on i find out the she said i came from a different hotel. To get food
close to Legoland enough I called the hotel a month before to arrange a two-bed room. The front desk said it's fine and did not mention any surcharge. However, later when we check in, the front desk asked us to pay a surcharge. It's waived later, but still annoying.
They charged my card three time and almost left me with NO MONEY. Honestly I would never stay there again They charged my card three time and almost left me with NO MONEY. Honestly I would never stay there again
Room was spacious and clean, shower was great, location was great. I was woken up by housekeeping in the morning on the day I checked out- I would have liked to sleep in! And I don't like the hidden "resort fee".
Very kid-friendly and the proximity to Legoland was nice. The staff were generally pretty helpful. The gym had a good selection of equipment. For the price, the room that we had was sub-par. The wallpaper in the bathroom was peeling and the shower was pretty run-down. Although some of the gym equipment had televisions built in, there was limited volume despite the supplying of headphones. Couldn't really hear anything while running on the treadmill.
The grounds the facility were on were beautiful. The room was very nice and in great condition. The location is a little remote.
Everything perfect down to the smallest little detail (like little letter-sponges with our sons name)
Privacy and cleanliness Concierge could not find our reservations a few days before arrival (we were staying nearby and just stopped by to confirm location). Evidently not under our name and she kept telling us this hotel was for residents. I later called the hotel with conf #
We LOVED our one-night stay at the Lakehouse! From the moment we arrived to the moment we left - everything was perfect. We booked it last minute as a fun little getaway during the holidays. We got a pretty good deal since we stayed the night before New Year's Eve (12/30). The hotel texted us to let us know our room was ready and we were able to check in around 1 PM. We had a ground floor pool view room. Every room has a balcony with bright yellow adirondack chairs and it was really nice sitting outside our room, with a cup of coffee and my book. They had quiet reggae music playing at the pool and I really enjoyed it! The room was IMMACULATE. Everything felt new and crisp and clean. I loved the color scheme and layout too. The room was really spacious and just overall lovely. It was just 2 of us for one night but I did notice that there were a TON of outlets throughout the room. Nice touch in this day and age when we all have so many electronics to charge :) The pools were both heated and almost warm enough for me to swim in (On December 30, mind you). We loved the jacuzzis though! I wish we'd been there on a Friday when they serve Sangria at the pool! (oh well, we'll just have to go back). In the evening they have fire pits around the pools that they light and it was really pretty and romantic. The grounds were really peaceful and tranquil. And even though the hotel was probably at low to moderate capacity - it feels like the type of place that even when it's full, it doesn't feel crowded. I noticed that another couple was checked into the room next to us, and there were people above them, but I never heard anyone at all when we were in our room. They serve free coffee in the morning at their little cafe and it was better than that your standard free hotel coffee. We walked by the lake, but didn't participate in any of the many lake activities. I also went for a run in the neighborhood in the morning and it's a really cute little community. We had a great time at the Lakehouse and kept saying we really wanted to bring friends back!
The Lakehouse has a lot of potential and gets a lot of things right, but it lets the little details get in the way of really hitting the mark. Pros: - Comfortable beds - Full showers - Beautiful pools - Friendly staff - Free Wi-Fi - Free parking - Mini fridge - Activities for kids Cons: - Noise - Bugs - Outside light - No safe in room - No plugs at computer desk - Wi-Fi drops and is unreliable Most rooms are motel-style and open directly to the outside, which can be noisy and makes it much easier for bugs to end up in the room (especially with the rooms being so close to the lake). We had mosquitos and silverfish in our room two or three days in a row.
Tons of bugs. Couldn't use the beautiful balcony.
The room was smaller than I expected. The layout of the room was also weird
We loved the room, bed was really comfortable. Had a great nights sleep. The pool area is great. Cabanas, two pools, two jacuzzis, and two firepitts. Plenty of space. Staff was nice but not very knowledgeable. No one ever went out of their way to help if there was a problem.
Great staff,truly care about you...my husband was having surgery and they wanted to make sure he had everything he needed to be comtorable and have a room on the first floor and they also upgraded us to a room that was right on the lake free of charge:) amazing beds,showers,true spa like feel The only thing that bothers me is that you can't check in until 4 and you have to check out by 11
I loved the room and the fact that it was right by the lake. It had a great view. The only thing I didn't like was that hardly and water came out from the shower or the sink but besides that everything else was great!
Very quiet and nice. Great facilities. No complaints. Highly recommeded
Super helpful and friendly staff, nice facilities, pools were awesome for relaxing during the day. The check-in time of four and check-out time of eleven is a little tight, but we requested a later check out (noon) and that made it closer to what we are used to at other hotels.They offered to let us use the pool after checking out so that was really nice of them.
Loved the atmosphere. Calm by the lake. Family oriented! Felt like vacation! Music, bar, and s'mores by the pool! The lake and the boat rental our favorite part! Drinks at the pool bar a little pricey.
great value for the price. We had a great time !
Location was good. Parking was sparse. Front desk clerk was busy eating and burping in the office and I was stuck waiting for him to make his way to the front desk to check me in. The breakfast was lacking. Cereals, breads and a waffle maker. Not even close to the breakfast provided by competitors.
Had 2 rooms, the second one had good air conditioning. Did not have good water pressure. Good parking. Easy to locate off a highway. The first room we occupied did not have a working air conditioning unit. Did have good water pressure in the shower.
Convenient, economical, Privacy , ideal location for security of Vehicle and close to shopping centers and restuarants. There were no rest rooms available prior to checking in.
Very attentive staff! Let us check in early because we had our dog in the car. Clean! Great shower : )
Very clean, everything is new Small bathroom, hard pillows
The location is good and the overall upkeep of the property seemed to be good as well. There was nothing that seemingly did not invite a traveler to make themselves at home. Microwave and Refrigerator were clean and coffee offered in the room. The bathroom in our room was NOT clean! first, our shoes stuck to the floor, and then there was black mold all around the shower and shower fixtures...nothing a little bleach would not have worked on. Mopping the floor using a hot soapy mixture would have eliminated the unforeseen stickiness. it just meant that the cleaning staff is not trained to'really clean' ... making a bed does not a hotel room clean or show respect the travelers. clean rooms make for better room tip$...
room super dirty strong smell, bathroom with holes on the wall and lots of humidity on the walls. A/C unit works sometimes. dirty outside blankets very old and with holes also . BSD BAD BAD
I liked when i checked out of this hotel for good. I did not like the room, the staff, the area, nor the people that stayed there. Was a very trashy , and smelly place. If your a bum, you will fit right in. Good luck to all.
The location was so great! The facilities were nice and kept up, the continental breakfast was good, and the price was fantastic!
I had no hot water to shower then the bathroom flooded into room, when we notified staff, he didn't care... He said no refunds or even a discounted 2nd night in a different room... Bad customer service...
Breakfast was ok, but not much selection besides cereal and waffles. The juice machine had apple juice, but Orange was out. The front desk staff was rude, bathroom was dirty, the beds are so hard, I woke up with back pain. Wasn't told anywhere on page about $100 deposit. I told the last at the desk it was not mentioned when I booked the room. She said it was, so I pulled up the page and showed her it doesn't show it. She then states "Oh. Well without $100 deposit, you don't get your room key". Had I known an additional $100 was required, I wouldn't have booked there. I normally book Motel 6 while I travel and won't make the mistake of not using them again!! Never have any issues with Motel 6.
Me alojé en el hotel hace dos años. Entonces las sábanas y colchas eran regulares, conexión a Internet irregular, las alfombras sucias y el baño, también. Me pareció que por lo que pagué entonces ( $69) el alojamiento debía ser más o menos de unas tres estrellas. Esta vez he visto una mejora en la capacidad y la comodidad del hotel. La piscina funciona bien y tiene zona de hidromasaje. Es limpia. El baño tiene suelo con calefacción; fue mi favorito. El internet funciona a la primera y la cama es nueva con sábanas bonitas y limpias. En general, una buena estancia y volveré a alojarme allí si el precio sigue siendo el mismo. Las alfombras todavía necesitan un poco de trabajo y la primera noche que pasamos allí la línea de tratamiento de aguas residuales de la planta de arriba se oía pasar detrás de nuestro lavabo del baño. No es el mejor olor a mitad de la noche.
Quaint clean nice small parking lot
Very basic but charming and very convenient for my activities. Would have liked an alarm clock in room.
They left us alone. The rooms were nice. It was fine to let our kids be kids and we prepared some meals in the rooms. The beach was not as close as we thought.
The motel has a charming ambience, the manager is very accommodating and the staff are helpful. Nothing.
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Bad smell all over room. Dirty and unusable refregerator, Air condition almost unuseable
Cheaper room rate than Motel 6, and still comes with a fridge and microwave oven. Decent-sized fridge. Free WiFi. Working A/C. Off the beaten path, yet still freeway convenient. Few rooms, so no parking issues. Credit card charged for entire stay upfront. No desk in room, just an 8-foot couch. Unsavory-looking omplete stranger knocked on my door at 11pm, looking for 'Mike'. Shower head at chest level. Weird hole in the floor next to front door. Film noir vibe.
Close to freeway and beaches Very old and shabby, also one day they didn't clean and leave towels or make beads, over priced for the room
Small shower, parking sucks... 2 star
This guest did not leave comments about this hotel.
it has a microwave and refrig. the price.
I liked the location of the motel and the family that ran the place. They were all very nice and accommodating. The room is in need of repairs. There was no hot water the first night but that was fixed and we deeply appreciated it! However, the towels that we used and were dirty were not replaced with clean towels. We found expired greek yogurt in the freezer too.
The location was okay for what I was doing. Bathroom wasn't properly cleaned. Hair on the shower walls and quite a bit of mold. Bathroom sink smells horrible and a toilet seat was very worn. Raw wood exposed. I saw baby roaches in the bathroom. and the room smell like cheap cover up perfume.
Restaurants nearby!! Should be a 1 star!!! It had a terrible odor in the room. It was not clean. Both mornings office goor was open but no personal. This was at 8:30 am. I rang the bell and called. When she finally came out 30 minutes later she was half asleep!
I loved that its a 5 minute walk to the beach! I did NOT like anything other than the location! The hotel smells HORRIBLE, the photos online is completely different from what appears in person. I found a sewer roach in the showers. Some of the towels were TORN. The couch was disgusting and OLD!!!
Nothing Dirty, noisy, toilet was clogged when I got there, water pressure was terrible,
I liked everything staff was really friendly everything was clean and breakfast was good That I couldn't stay longer
Location and price After staying here for many years every yeaar it gets a little worse. Its finally at the point its worth a couple more dollars to stay somewhere else
There was nothing i liked only the room suite size if they were to upgrade n fix them up. First off all its not clean the refrigerator had nasty smell. Ac in rooms dont work! The wiifii is terrible got better service standing outside n getting motel 6 way better wifi. But the worst thing of all is rooms have roaches in bathroom. 2nd nite there switched a total of 3 rooms! Manager didnt really care never once apologized just offered 20%. Made it seem like i was lying never again id stay there.
Nothing Room was dirty, hair in shower, bed uncomfortable, shower head shook, rug torn, stains on everything.
This is ridiculous, TV doesn't work, Heater doesn't work it was 40 degree outside and hair dryer doesn't work. Room number 230 Never again
Not good, on the first day we had problem with the shower and on the second day it was the aircon inside the room....
Close to Legoland, SeaWorld and the beach. The business area is too noisy. It would be better to have a door so people using the business area are not disturbed. The wifi kept disconnecting. From the two computers in the business area, one did not have Internet access. This was the only complaint I have. Overall, I would recommend this hotel for a short stay.
I'm so disappointed
Room was spacious, had a kitchen area with fridge and microwave. Free breakfast was more then expected...waffles, yogurts muffins, cereal, great drink selection Rooms outdated and few maintenance issues
Got two beds. Separate rooms and TVs in both rooms! So someone can stay in the main room and watch tv while the kids slept. There's a microwave and sink, so it was great for kids and heating food. Would stay there again. People might complain the rooms were small, but I like the functionality of having two rooms, a kitchen sink and a microwave.
not much for what we paid very bad room smell TV broken & front-desk person pretended not to hear me when I complained dirty surroundings, especially behind the elevator airconditioners different in each room wifi difficult to access dirty corridors disorganized breakfast no front-desk help after 11am you had to go to reception if you needed anything forgot my nightie & no return call; effort to get it back to me surroundings disheveled; huge brown leaf over the beautiful fig tree lagoon water near pool was mossy green curtain broken on one end curtains did not close to darken room; we had to clip with a hair clip window in living room broken safe was broken
The location was pretty good for distance from work, but when the iron is locked to a broken iron board, may not be too nice. The staff was very courteous. Fitness room 7am-10pm (no 24hr), broken iron board and not able to use the full board, loud, Internet was real bad.