The hotel staff were very nice and helpful. The resort was centrally located. It was a very comfortable stay. The Studio room did not have a refrigerator or microwave.
I loved the location of the hotel, the room was great. They were really pushy with the Vacation Timeshare piece, offered $100 off my room if I would take a tour, explained I was in town for my grandpa's funeral and the man continued on asking me if I would like to go to Sea World. I explained I was here for a funeral and wasn't up for any of that, he continued to ask me what my favorite shows were etc. Completely inconsiderate. The train went past about every hour and with the station just a block or two away with the train passing came lots of whisle blowing which made sleep possible only in between whistle blows which was about every hour.
Good location Force fed time share sales pitch. Toilet bowl brush in toilet bowl when arrived.
the hotel is well located, clean and a very friendly staff with a great restaurant the train noise in the night
Absolutely beautiful, oceanview from the balcony, beach directly across the street. Friendly staff very accomodating. For some unknown reason booking.com canceled my reservation when I arrived to check in the hotel clerk told me this causing some panic upon my part as I had flown a very long way, and momentarily thinking I had no where to stay! The hotel staff was extremely accomodating and were able to book me into a room that was indeed fabulous. I will not be booking anything again on your website.
Very clean facility, professional, friendly and helpful staff, location was awesome. Would have liked a room facing the ocean
The location was perfect. The restaurant was very good. The rooms were well appointed and luxurious. There was no room service. It wasn't as much a hotel as a "rent a condo", which I did not pick up in the Internet.
It was across the street from the Oceanside Pier and the beach. The check in procedure took too long. You had to wait in line to check in, and then go to different spot to wait in line to get your parking pass. The check in process took almost half an hour. Also, check-in time was 4:00 p.m. and check-out time the next morning was 10:00 A.M. It's the earliest check-out time I've ever encountered.
how clean and friendly the staff were and how close it was to the beach. just the sofa bed. It was very uncomfortable.
Pier is across the street. Rooms are clean and comfortable. Hotel is also a timeshare resort so oceanview rooms were not available.
I would like to have free use of a computer. I did not travel with my computer. The computer server was down so it did not accept my credit card either.
Ubicación La calidad de la habitación, limpieza, desayuno
Me pareció un muerto roch en mi habitación!
No todo era como de publicidad. Volveremos de nuevo. Seleccionar canales como se indica en la guía de difícil.
Transporte y recepción amable. Autopista ruidosa. Difícil de encontrar la dirección (engañoso).
Loved the location and the friendly staff. Nice clean and newly remodeled rooms. I wish they would include breakfast
Staff was very friendly and accomodating. had several problems with key card not working. Had to have front desk re-set it several times and trade in cards that were not working (inconvenience)
I tried to check out early due to personal matters & was charged for a room that I did not occupy for the last evening. Cancellation on booking was offered when booking was made. Related groups fishing for $ from a simple Hotel booking resulted in lack of accountability by staff & an unhappy patron. Will NOT do so again as reps on booking were not honoured.
Room was clean and very comfortable Price of wine was too high - $14 for 8 ounces. No free coffee in morning. Breakfast was great but pricy. Coffee, eggs, sausage, and fruit about $24.
We enjoyed our stay, it was comfortable and very clean. We also enjoyed our breakfast! The only downside was the limited use of hot water. There wasn't any!
Clean and spacious room. Comfortable bed. Friendly staff The maid skipped our room one day. The staff did bring up clean towels.
Me alojé en el hotel hace dos años. Entonces las sábanas y colchas eran regulares, conexión a Internet irregular, las alfombras sucias y el baño, también. Me pareció que por lo que pagué entonces ( $69) el alojamiento debía ser más o menos de unas tres estrellas. Esta vez he visto una mejora en la capacidad y la comodidad del hotel. La piscina funciona bien y tiene zona de hidromasaje. Es limpia. El baño tiene suelo con calefacción; fue mi favorito. El internet funciona a la primera y la cama es nueva con sábanas bonitas y limpias. En general, una buena estancia y volveré a alojarme allí si el precio sigue siendo el mismo. Las alfombras todavía necesitan un poco de trabajo y la primera noche que pasamos allí la línea de tratamiento de aguas residuales de la planta de arriba se oía pasar detrás de nuestro lavabo del baño. No es el mejor olor a mitad de la noche.
Buen desayuno y ubicación! La habitación era de un buen tamaño y las camas eran cómodas. La piscina era pequeña y el aire acondicionado era chirriante. Los pisos y escaleras del vestíbulo estaban sucios.
Tuve algunos problemas pero el director se encargó de ello! Manny era increíble e hizo que mi estancia fuera mejor!
Room was spacious and clean, shower was great, location was great. I was woken up by housekeeping in the morning on the day I checked out- I would have liked to sleep in! And I don't like the hidden "resort fee".
Very kid-friendly and the proximity to Legoland was nice. The staff were generally pretty helpful. The gym had a good selection of equipment. For the price, the room that we had was sub-par. The wallpaper in the bathroom was peeling and the shower was pretty run-down. Although some of the gym equipment had televisions built in, there was limited volume despite the supplying of headphones. Couldn't really hear anything while running on the treadmill.
The grounds the facility were on were beautiful. The room was very nice and in great condition. The location is a little remote.
Privacy and cleanliness Concierge could not find our reservations a few days before arrival (we were staying nearby and just stopped by to confirm location). Evidently not under our name and she kept telling us this hotel was for residents. I later called the hotel with conf #
Everything perfect down to the smallest little detail (like little letter-sponges with our sons name)