Love the location, fantastic to walk around beautiful historic downtown. Right on River Street. Felt very safe. The bathrooms are very nice and such a nice size, much bigger that most that are the size of a small closet. The floor was not very clean, like it had not been mopped. I would also maybe suggest another hotel if you are traveling with children. The rooftop bar is great, but you also have to contend with lots of drunks. I would not like to expose my children to the language and the fact that most people riding the elevator are seriously drunk!
A very clean, upscale and modern hotel right on the riverfront. The Top Deck roof top bar is a great place to hang out and unwind after a day of walking the historic district. Look out over the city or watch the huge cargo ships passing through. You are located above river street with a bunch of neat little stores and just a few blocks away from City Market where there is always something going on. I'd highly recommend this place Room was a little smaller than I expected but frankly didn't spend a whole lot of time in there. Everything else was great.
The staff were helpful and pleasant The location was perfect for the historic district Our room was large and spacious The valet dented our vehicle Our room was not ready at the 3:00 check in time We would have benefitted from more towels however they were brought promptly when we asked It woukd have been helpful to have a small fridge
Clean on the water AC loud, had to get car from valet lot myself in the early AM. Was told would get a room with view but didn't
We had a room directly underneath the lobby/elevator area. All we could hear constantly were footsteps and people walking around. It is terrible that this is even a room that the hotel would put people in. It seems obvious that good hotel design would utilize this space for other hotel amenities/uses rather than a room that people have to sleep in (or be kept awake in).
The rooms and common areas in front of hotel spacious, clean and modern. No pool. Parking expensive
Location; bathroom No guest amenities; no coffee or newspapers in lobby; no fridge, bad a/c ; bad pillows; poor selection of tv channels; cramped room size. Nowhere to sit comfortably.
The staff was great, the room was even better, one of the best hotels I have stayed in! The river view and the night life around was also very nice! Valet parking was the only option for 25. per night, but the staff there was very nice also.
Very comfortable bed, excellent river view, great staff.
Staff, room, and ambiance were super. Rooftop bar was great. tv remote needed new batteries
Happy hour y café todos los días. Gran ubicación y personal amable.
Por supuesto la ubicación es excelente. El personal es muy amable y servicial. La hora de descuento en el hotel es lo mejor. Se ofrecen aperitivos y vino gratis y una gran oportunidad para conversar con otros huéspedes. También tienen bicicletas gratis para alquilar que es impresionante teniendo en cuenta que el lugar más cercano que vimos que podíamos alquilar bicicletas fue en el mercado. Los colchones podrían haber sido un poco más cómodos.
Extremadamente complaciente en circunstancias prolongadas. El personal es muy amable.
El personal es genial. La ubicación también es genial. Las bebidas de cortesía (no el alcohol) eran algo que se agradece. La terraza con piscina y fuego era agradable. Sin duda me alojaría allí de nuevo. El servicio de limpieza estaba bien, pero podría haberse esmerado más. No dejaron toallas limpias uno de los días. El gimnasio es un poco pequeño.
The staff was really friendly, all over us as far as customer service comes. They could not find our reservation at first, but after 10 minutes it appeared. Then they weren't sure they could get us into 2 queen room, but they eventually found one. I think they were all still learning the system, they had only been open for 2 weeks.
Location is great. Free bottle of water is a nice benefit. Social hours and friendly staff. Bed was not very comfortable and seemed to tilt slightly so that your feet were higher than your head.
the professionalism of the staff should have more room with double beds
Did some sightseeing Yes, the fact that when we got there they said they were full and didn't have any rooms for us. I specifically booked online and then called and spoke to Alex so he would hold 2 queen rooms for me. We were delayed at least an hour. They eventually put us in rooms since I had all my paperwork but I had to make a point and don't like doing that.
The staff couldn't have been more gracious and accommodating. Complimentary wine and cheese social for 2 hours in the evening. Free breakfast in the morning. The room was very comfortable and clean.
The staff was great as so the location! I would stay there again.
The breakfast in the sun room was wonderful. The staff was very nice and helpful. Also the wine and cheese in the afternoon was wonderful. Yes. When I first checked in my room down that long hallway on the 3rd floor I got a very uncomfortable feeling. After finding out that this hotel was a stop on all the tours including the ghost tours I grew even more uncomfortable. Please stop the tour buses from stopping in front of the hotel for their stop to tell about the hotel full of ghosts.
The staff was excellent courteous and helpful. Great location. Easy to walk to most restaurants and attractions. Parking
Everything was up to par. Comfortable room, great breakfast and good location
Nice hotel near to everything
Is a nice classic hotel with history with large amount of stories, has a lot of caratehtere , nice staff, bar, restaurante and concierge, best location in town , So noisy that at 7 you are up impossible to sleep beyond that time, terrible breakfast, no minibar and the bathroom very nice but if you have not worked at the circle du soleili impossible to have a shower or climb in to the bath.
The hotel staff was friendly and very helpful. The hotel is located in the historic district and within easy walking distance to many sights. Our room was was very comfortable and clean.
The hotel was lovely. We are already planning a trip back later this fall and will stay longer if we can get a good rate.
The staff was incredibly helpful and personable. The decor was beautiful and we loved our room (although I will try for room 421 next visit). The housekeeper assigned to our room did not do a great job. When we arrived our floors were not well swept and she left an empty drink cup on the night stand.
The room was full of character and the bed was so comfy! The location was within walking distance to the rstaurants and night life. None-we loved it!
I loved the hospitality & very clean, comfortable rooms, as well as the daily breakfast & wine/cheese reception. And great location. No gym or swimming pool.
I really liked the soft beds and comfortable pillows. Breakfast was lackluster.
From entering the stunning lobby to the beautiful room, everything was wonderful! The staff was extremely welcoming and helpful. The complimentary breakfasts were served in a sunny and comfortable room, one of my favorite features of the hotel. Located at the center of the historic district, it is the perfect location to begin the historic walks and tours. And being in walking distance of many great restaurants and pubs was really fun for us. The on-site gourmet restaurant/bar provided a perfect end to the day. This was the best hotel stay we've ever experienced! It did not have a gift shop.
Staff was amazing, breakfast was wonderful plus they had cheese and and wine and a late night snack in the freezer(ice cream) each night. Some rooms had old carpet that smelled but they were very accommodating when we asked to switch. We then got hard wood floors and it was great.
the front desk staff was awesome, the laundry was an added bonus and the parking was great!
We love this hotel and decided to stay even though there was construction taking place. Our room was out of the sound of the construction but the lobby! Oh MY! We had no idea. Jackhammers as we walked in. Deafening. And the breakfast was in 2 small, crowded spaces, instead of the lovely lobby where it usually is. See the other side.
It was all modern/contemporary and designed very unique. Lobby was really cool. Complimentary breakfast was AMAZING--- we chose the hotel because it was included (which is hard to come by in that area) and it did not disappoint! Parking was $20 per day with the hotel valet. But there was a parking deck right next door that was only $5, so we parked there instead.
Staff was friendly and accommodating. Location was okay for us. Hotel was undergoing renovations. Bathroom doors in the room did not close. Had to go through three rooms to find one that was acceptable, but even then the room we were in had issues. Not enougbsestingfor breakfast people were sitting on the floor in the hallways eating.
Modern decor. Hotel mailed me the shirt I forgot in the closet! Shower was under powered.
Staff, knowledge of old facility. Overall friendly manner of all that I had contact with Nothing
- Friendly staff and will recommend you things to do during your stay. - Food was excellent. - Clean and modest rooms. Bed was comfortable. - Great ambiance, quiet neighborhood. - Good WiFi - Close proximity to anything around historic downtown district and River Street. They do have a parking lot if you have a car. - Water pressure was excellent. - Lounge is frequently visited by locals and tours alike. - Experience something on the first night. - Definitely will stay here again and will recommend to friends and family. - Ceiling light tends to shake when there are people walking above but that's a given since its an historical inn.
Very friendly staff and beautiful rooms
Staff was very friendly and helpful, room was clean and functional. Pretty centrally located and walking distance to anything downtown that you'd want to see or do. The only time we got a cab was to/from the airport and to bonaventure cemetary. The restaurant was good and the bar was a nice hangout at night (bar closes at midnight for some reason). No ghost stories from us. Lots of creaks and noises from the hallway and other rooms, but that's to be expected from a place this old.
Cleanliness, pricing and breakfast included. Distance (approx 4 blocks) away from the center of Old Town Savannah.
I found the location great. It was well within walking distance to many tourist attractions. Breakfast was excellent, lots of choices. Rooms were clean. It was very loud as my room faced Bay street. However I asked tge front desk staff if I could be moved and they accommodated my request the next night.
Great location. ,Great location. Maybe a little too close to the River Street bars, expect a loud crowd outside after the bars close. Considering this hotel was considerably cheaper, my expectation Maybe a little too close to the River Street bars, expect a loud crowd outside after the bars close.
Nice employees, decent breakfast, walking distance to all main attractions/restaurants/bars. Construction going on right outside our room was extremely disruptive, bed could have been a little more comfortable, weak water pressure in shower.
Location near the City Market; daily breakfast; Housekeeping; noise level on the "quiet" side of the hotel
Was in walking distance of most of the things we wanted to see & do. Parking area $15 per night
perfect location to walk to downtown/river street. Parking.
We were able to walk to most places we were wanting to go and beds were very comfy! Wasn't crazy about fridge being in bathroom.
The hotel is in a wonderful location to explore both the River Front and the Historic District. The staff were extremely friendly and the free breakfast is great! Coffee and tea are available 24 hours, which was nice for us in February, it got quite cold at night so it was nice to come back from a long walk along the Riverfront and be able to have a decaf tea/coffee before bed to warm up. Also it is pet friendly! Next time, our dogs will definitely be coming with us. Savannah loves their pets, which was very cool to see! There isn't much I didn't like. The water pressure was not very good and there was a dent in the dry wall that needed to be fixed. But overall, the rooms were very clean, the beds for comfy, and it was a great location. Great bang for your buck!
Liked the location, the price, breakfast included
Breakfast Noise during night
Staff was friendly rooms are clean location was great Breakfast was not good at all poor selections Pool is very small No pay per view
Cama muy cómoda El servicio de habitaciones era malo. la comida estaba fría, helado derretido. El baño era muy pequeño y no multi usuario. están en el proceso de reformas, así que tomar esto en cuenta.
El personal era increíblemente amable y la habitación estaba muy limpia, es exactamente como las fotos NA