Nice beds and towels Moved to two different rooms. First room the refrigerator was missing. Second room, refrigerator did not work and our food spoiled. Then we went to the pool. Apparently the pool was "under construction" so it was closed indefinitely ...the refrigerator and the pool were the primary reasons we booked at this hotel.
Great value!! The only coffee provided was decalf. The name on out front is for the bar/restaurant, not the hotel.. I think it needs just one strong name for the whole establishment rather than multiple names.
The bed was comfortable... Thats about all the pros for this hotel. Hallways were dark and barely lit, entire hotel smelled like mold or just downright disgusting to the point where my 2 year old daughter kept commenting on it. Room smelled just as bad even with the window left open the entire stay. I suggest you take your business elsewhere, the puffin Inn is cleaner, and cost about the same.
I enjoyed the downtown location near quite a few excellent places to eat. I did take a cab a few times to midtown and the University and the front desk was very helpful in arranging my cabs.
Before we stayed at Anchorage Lofts Hotel we read a number of reviews that said the place was dirty, damaged and otherwise unpleasant. For this reason we payed pretty close attention while we were there and didn't notice any of these offenders. We stayed two nights, my boyfriend and I in one room and his father in another. After inspecting the rooms and other parts of the hotel we only determined that it was simply old. The bathrooms, linens, floors and furniture were all clean. The service was adequate... we had no complaints. I kept trying to find something "wrong" with the place after reading bad reviews but the only thing "wrong" was that it seemed very worn down. There were paint chips off of the walls in some places, the carpet had wrinkled up, and a lot of the hotel seemed like it had been through partial renovation. Everything was clean though, and everything worked in the rooms. I would say that if you're looking for a "fancy" place to stay, this doesn't quite make the cut, but for the price compared to the other hotels in the area it was definitely satisfactory.
Really great hotel that is central to exploring the historical areas of anchorage. The next block over is the statehood monument, city timeline, local history displays, giant carvings and statues, Alaska mint and photo ops. Also, shopping for local specialty items is all right there. Great breakfast!! Seemed mostly homemade, too. Long walk to room on super long hallway.
location, location, location The rooms were clean and everything functioned well. The staff at the front desk was nice and professional. We also appreciated the free and tasty coffee at the front desk. Thanks! It appears that this was a motel that was turned into a hotel. It just seems run down and a bit weird. It just doesn't seem like a standard hotel you see these days. Overall though it was ok.
For the location, in close proximity to local bars and such its well worth the price. great live music in the hotel bar. One of my towels was kinda dingy, downstairs door from parking lot wouldn't open I had to walk around to another door. The neighborhood is pretty rough around there. Very limited parking.
It was a decent place. I was a little worried after reading the reviews, but I was happy with my stay. There was some remodeling work going on but nothing that I was concerned about. The staff was friendly and the rooms were clean. A little disappointed the pool was under construction!
Cute and clean. Front desk staff was friendly and helpful. The bed was very comfortable! It had a great historic feel to it. Location was excellent. You could hear the people in the room above moving around, but it's a old hotel.
Cozy. Old style. Noise of heater. Sounds like pounding on the windows,,Noise of heater. Sounds like pounding on the windows,
This is one of the most dated rooms O have ever seen in a Hilton. Otherwise lean and well-run, walkable to downtown shops and restaurants.
Wish there was a way to know when amenities are closed for service! And the spa has plants growing in it!!! Bummer
The location is perfect. We walked everywhere we wanted to go.
The location was great The hotel is very run down and looks to have not been upgraded in awhile. The rooms were dirty and falling apart. Wall paper in the rooms was coming off. There was dirt and dead mosquitos all over. One bed had a plywood backing on the wall to keep it tight. The lock on the door was loose.Paid extra because it was the hilton, but did not get my money worth.
The lady that checked me in was sweet and the bellmen that helped me in and out were spectacular The room was very tiny! The bathroom was even smaller! There was no ice machine nearby. When I ordered dinner, they were missing particulars from the order but did not tell me that when I ordersd
The hotel itself had everything we needed and the location was perfect for our needs i.e right next to the train station. the rooms were large and clean. The staff reception was one of the worst I had ever experienced anywhere in the world. We were not greeted for about five minutes despite the fact that they were not busy. We made eye contact with several staff however, they never came to the desk to assist us. One staff member at the counter, was too busy trying to assist a contractor (not a guest) and completely ignored us. When we finally did get service, the staff member did not appreciate that we had waited so long. Then, to add insult to injury, the rooms we had requested (adjoining rooms for our children) were obviously not arranged and it took the manager about ten minutes to sort it out.
The hotel met expectations for it's star rating and price range. Staff was friendly, room was clean, continental breakfast was pretty good. While it is close to downtown it's down hill from any shops or restaurants. You will need to walk up the road or a covered walkway with approx. 80 steps, not a problem for me but for others it might be and they should be aware.
This guest did not leave comments about this hotel.
Noise, no hot tub
Location Shuttle service on arrival was very poorly managed. Waited over an hour, After being told initially a van would arrive at airport within 30 minutes. After waiting longer than that, a second call for the service promised a fifteen minute arrival.
Location and indoor pool
The Location of this Hotel was very close to Downtown and not far from Midtown. The Room that we had the Heat Vent was coming apart and was just left Showing and The room could use a New Toilet cover and Deep Cleaning
Staff is great, breakfast was awesome,rooms are nice. None
Great pool No hot tub
Being so close to the train station, I thought it would be noisy with horns blowing,etc. It wasn't, good sound proofing. All staff members were very pleasant. Shuttle will take you uptown, so you don't have to be concerned about parking. Great service. N/A
Close to the train depot and perfect for a good night sleep Door to room hard to open. Room 107
Breakfast. Bear in the lobby. It seems to be in decline somehow. Very minimal staffing. Everthing works, it just doesn't feel right. Maybe it's the Alaska shoulder season/prior to the summer busy time....Location is difficult if you have any mobility issues. it's downhill from town!