La atención es buena, es agradable, cerca del centro, No hay nada negativo.
que no tenga el desayuno incluido
las instalaciones y el desayuno no
friendly reception, early check-in without problem after long night flight, very helpful staff
El hotel goza de una situacion magnifica, tiene unas instalaciones estupendas y no le falta detalle. Justo lo que necesita alguien cuando viaja. También tiene personal que habla español. No
ubicación y variedad de servicios si en mi recibo veo el cobro de una pelicula y no he visto ninguna pelicula y no ha entrado ninguna persona a mi cuarto que haya podido hacerlo. reclamare¡¡
Ubicacion inmejorable. Habitación muy espaciosa. Buena piscina cubierta climatizada. Nada.
comodidad en ubicacion, centrico, espacioso. Buena vista. desayuno caro para lo que era.
me gusto la ubicacion,la cocina comida muy buena, internet excelente. la atenciòn poco amable
Muy bueno, Excelente calidad-precio
El servicio es tremendamente excepcional, son excepcionalmente atentos. La anécdota: esperábamos el transporte para que nos llevaran al aeropuerto, pero el taxista no esperó a que saliéramos y, sin siquiera parar, se fue; el jefe de los conerjes salió corriendo calle arriba tras el taxista, y se dejó los hígados en el intento de pillarlo.
buena ubicación, trato muy correcto, gran relación calidad precio no
El hotel está perfecto ubicado, las instalaciones y las habitaciones son inmejorables, el personal está muy dispuesto y es muy agardable. La relación calidad precio es muy buena. No.
Absolutely everything - from the initial greeting at the check-in desk to the check-out 2 days later. normally I think that the bar/lounge/ restaurant areas are unfriendly and too open, too "cold" looking, but this is really pleasant. I wanted to stay longer! Even better, I got a promotion for a fabulous massage at "Bliss", next door, it was also excellent.
My second stay in a month and I'm still impressed. Excellent service all round. The breakfast buffet was Euro/American style which was good but I would have liked more Asian options too, eg rice, miso, etc
Staff was very helpful, concierge service was really good.
being right in the middle of the city hotel was fine
I thoroughly enjoyed my stay at the Crowne Plaza and will certainly stay there again and reccommend the Hotel to friends and family.
good nd ideal location staff courtesy sure,,i stayed for 2 days 11,12oct checked out nd went for my work at matamata, came back on 16oct friday, just because i liked the stay before, came here, but you jacked up the prices for me rather than offering a better deal my protests nd objections binu mathew
Location is great as it is near the main shopping area and cinemas. Also next to sky city with cafes and resturants. Its clean and quite enough. Spa is very good and I found staff helpful. Decor is over minimalistic creating an uncosy lobby environment. Food is not great and is expansive compared to other similar hotels.
Nothing was a bother to the staff. All were very friendly and went out of their way to be helpful.
Conveniently near shopping points
A good standard, professionally run. No
Very ordinary, no frills affair. No bath.
The location The room was on the 3rd floor facing Queen Street.There was no doubleglazing on the windows and the traffic noise was bad. Difficulty sleeping.
We enjoyed the fact that it was positioned right in the city as it was very handy with everything within waking distance. The room was lovely with everything we needed for our stay.
good location. Its strategically placed.
We found staff very helpful and the room very comfortable. Loved the breakfast menu.We also ate at the Scenic Hotel in Napier and the food was excellent there too. Only issue- the Lipton tea, is it possible to have Dilma instead?
It's great location in downtown Auckland and ease of parking a little noisy at 1st floor level - maybe some double glazing would help
Location excellent for theatre, art gallery and University - which were our destinations for the weekend.
The location was good right in the heart of the city
In the city and can connect various buses and trains as within walking distance. Airbus from airport drop off near hotel. Food easily available and kitchen good enough for preparing simple meal. Staff esp lady who tidies room very friendly. Would definitely stay same hotel again. No worries.
Location of the hotel and the facilities are excellent. There is no parking lot in the hotel.
We thought the location was great and the staff was both friendly and helpful. The pictures of the room on the website were deceiving; they made the room look much nicer and bigger. The bed was old and terrible (could feel bed springs) and the linens generally had some stains on them.
* Very near Queen Rd. * The climb up Queen Rd to the hotel gave me a chance to exercise. * The hotel staff are helpful and courteous. * Room 101 is a comfortable room * Reasonable price * No slippers provided * The edge of the carpet going to the toilet has sharp objects. I got hurt when I went to the toilet. The slippers would be a great help. * Room 101 is a comfortable room except that there is little privacy as it can be seen from the building across the room. * Room 101 should have been made as a conference room. * No breakfast in the package. * only 250MB a day internet package. Such a low tech offer for a high tech country! * better ventilation needed
Limpio,céntrico y con una habitación estupenda. nada
La amabilidad del personal,la limpieza de las habitaciones Realmente todo muy bueno en relacion calidad y precio!
Bien situado, céntrico, con modernas instalaciones. Para una o dos noches es un hotel muy adecuado. El desayuno, en general un poco pobre. Bastante tiempo de espera en reponer algunos productos que se habían agotado. La carta del Restaurante, nada especial.
Bien situado. El desayuno no estaba a la altura. Aunque bajases pronto no tenian casi de nada y había que estar esperando a que lo preparasen. Había poca variedad y tampoco era de demasiada buena calidad el producto.
Su ubicación, tranquilidad, limpieza, gimnasio, disposición y actitud del personal de la recepción y del restaurant. ninguna.
Ubicación Tamaño de la habitación. La decoración, mobiliario y aseos no corresponden a un hotel de 4 estrellas, ni siquiera según el estándar internacional; es como un dos estrellas español.
El personal de recepción muy amable. Muy céntrico, al lado de la torre de Auckland, paradas de autobus del aeropuerto, tiendas, calles céntricas... Me ha gustado Todo.
Choice of eating in or dining out. Off street car parking. Close to restaurants, shops and harbour. Would have liked just a little more choice on menu at restaurant, otherwise no complaints at all.
The receptionist we dealt with was very friendly and helpful whilst remaining professional,we were very pleased to be able to park for free nearly two hours before our check in time..free parking was a big bonus!The room was large,clean and comfortable, we appreciated the free toast and cereal breakfast pack..all in all a great place to stay and very handy being on Queen St.
The food, view from my room, the city lights were very pretty, free parking (but very tight spaces), room was very clean and a free breakfast. The internet connection was not that great, staff not as formal as I thought they would be (their manner)., wanted to checkout a few hours later, but they could only give me an hour extra, even though the hotel was not full at all, but the staff member told me it was due to the cleaners leaving early on a Sunday.
Quick lifts and very quiet for sleeping. Large size bathroom with a small shower and vanity unit with very little surface to put your items.whilst shaving etc. Below ground parking not the easiest to negotiate and not enough spaces for the number of rooms.
The location was definately the best feature of the hotel. It was clean and modern with not bad views of the harbour The furniture was uncomfortable. The bed was okay though
It was a clean comfortable room that had things we needed.
Friendly staff and flexible with requests Decor in the bar dining area was a bit dated. Furniture too
it was conveniet to be moving around the city. quetness and absolutely fantastic
The Location is next to the center of the city on one of the main street The small dark apartment we got wasn't really clean and it smelled smoky. The pictures in the describtions of the apartments and the describtions itself are much better than the apartments really are!
Firstly it has a central location.It was also a suitable location for our people to stay and be based for our reunion.The use of your facilities was also appreciated. No all was ok.
excellent room , spa bath.
Closeness to the centre of Auckland Safe parking was somewhat limited, I booked and initially paid for a carpark, but found out that when returning late in the evening no free carpark was available
Free welcome drink not offered even though it was part of the booking.Rooms should have robes. Inconvenient, especially for women. Limited evening parking. Had to drive around for ages to find a park, in the end, went and asked at reception to find one. The room needs a clock, more so a bedside clock.
convienience to where we wanted to go no guarantee of a parking place
excellent customer service gym was not very updated
it was highly enjoyable as it was a family treat and not done very often. all staff were ecellent happy ,pleasant and only to happy to help. thanks i would like checkin at 10 and out at 2.lols
Great value for money. A fantastic restaurant. Nice and close to city centre. Good close access to motorway North and South
the friendly staff the food was good and it was good value.
Todo funciona adecuadamente. Limpio. Personal atento.
Excelente ubicación, a pasos de todos los sitios de interés en CDB, el personal muy atento. El check out es muy temprano (a las 10:00) aunque son flexibles para dejarte estar una hora más sin cargos extras.
El hotel es atendido por gente muy amable. Todas las instalaciones funcionan de manera adecuada y están limpias. Se puede mejorar el aseo del piso y las esquinas (aspirar).
excelente hotel buena ubicacion buen confort todo muy bueno