Great staff, wonderful room!!! :0)
the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive. The facility is beautiful. One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting. There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.
I think the french approach is good but dont over do it which happens when having a meal in the resturant
Close to Viaduct, we were attending the Boat Show. Close to restaurants. Easy to get to & from Airport shuttle bus Bed was very hard
I stayed at this hotel for a conferencehts for 4 nig,the room was excellent in all respects with all the things I needed including kitchen and laundry facilities. It was quiet and odour free! Just what I asked for. The hotel is very close to Pricess wharf and those attractions but better value than the HIlton. Rooms with city views on the lower levels are in full view of a local taxi rank which was slightly off putting for a lone woman traveller however staff were helpful and offered a different room if I wished to move....in the end I got over it!
Location next to marina in the Viaduct restuarant area was excellent,was a serviced unit but gave a choiceof eating places, walk to CBD with shuttle to Airport.
The staff helped organise a car, Very friendly. No Milk for coffee and tea so when you arrive late you are unable to have coffe or tea.
the locality and quality of the room
The property is nicely situated for tours, restaurants and harbour. Shops are easily accessible. Noisy on Saturday nights. Windows could be double glazed to solve this.