El servicio era increíble. Todo el mundo muy agradable: la recepción, el servicio de aparcamiento, la chica de la tienda de regalos, etc. Nada
La construcción de la ducha se acumulaba en la puerta de la ducha y se salía.
Terrible service of front desk staff and mechanician to fix the equipment and receive customer who had phisycally difficulty in bad atmosphere of the room
This hotel had a surprising nice lobby and pool that made me wish I had built in time for lounging poolside and enjoying a cocktail. The free cocktail ticket received at check-in was a nice perk not offered by most hotels. Additionally, the staff was very friendly and helpful. The room was clean and quiet - no noisy maids or slamming doors in the hallways. The location is great - very accessible for Brickell business environment. 25 minute mid-day taxi ride to/from the airport.
We found the staff and facilities to be excellent - very clean and well equipped rooms, and good restaurant and leisure facilities
- Customer service - interior design - spotless - location - the temporary construction in progress across de street
Very nice looking hotel. Very clean. Check out time is noon which is great. They wouldn't sell just a toothbrush, you had to buy a whole kit for $5.50. Most hotels will give you a tooth brush for free. $22 for valet parking is kind of steep as well.
Clean room, friendly staff, nice happy hour/bar environment. decor is a bit tacky... But maybe just not my style..
Location from metro Noisy- thin walls. Could hear ESPN on one side of room from neighboring room. Spanish soap opera on the other side of room from neighboring room. TV channels didn't all work. No bonus for Starwood frequent travel. Did not allow a 4pm late check out.
Good staff but a place for younger people. No families. Feels a bit like a super nice hostel. Staff is nice, cleaning and service people are great and super friendly. Only one bartender that was there late ( didn't catch her name), we asked for water and she was upset, have us used cups that still taste like lemon from last drink she poured on them. All bartenders were super nice with the exception of that one. Otherwise, good service.
Nothing Nothing the room. Toilet did not work. TV www in and out and no wake up calll Late to my meeting. Waste of money
Stayed the night to bar hop in Brickell, location was great, room was spacious. Will book again.