Al principio me dieron una habitación que daba a un patio interior. Pero me cambiaron sin problema
Su excelente ubicacion dentro de la ciudad, accesible a todas las salidas y principales avenidas El costo del estacionamiento, es excesivo por dia, aún y siendo huésped del hotel es extremadamente caro para una estancia de 1 semana
El personal era súper simpático y muy servicial.
Su ubicación, las habitaciones son confortables.
La ubicación era fantástica. El personal era amable. Precio moderado teniendo en cuenta su ubicación (en pleno centro de la ciudad). La ducha no desaguaba.
El Ernie's Bar en el hotel, excelente hora feliz, bar muy relajado. Buen desayuno en el hotel cada mañana, el personal muy amable, habitaciones bonitas y limpias.
Ubicación, precio, personal
El personal ha sido siempre muy atento y servicial. La ubicación excelente El desayuno que es ofrecido como "compliment" debería ser mejorado o en su defecto cobrado pero con una atención personal mas eficiente y con mayor calidad
La ubicacion ya que esta a unos pasos del RiverWalk. El personal no es nada amable.
Me dieron un ascenso a otra habitación y era increíble
Pienso que por el precio podría dar un servicio más amable: estaciones de café, traslados del Hotel al North Star Mall en Shuttle o algunos otros atractivos
Es aceptable pero no excelente pues en la habitación no servia el aire acondicionado y había cucarachas.
El hotel está muy bien ubicado. Su diseño es ecléctico. Su personal muy amable. El lobby es algo oscuro, da una sensación tenebrosa.
Nos gustó la ubicación del hotel, era muy conveniente en ese sentido, estaba a una corta distancia a pie de muchas de las atracciones y restaurantes. El personal también era muy agradable. Casi todo fue perfecto, pero habría sido agradable tener una mini nevera en la habitación para guardar nuestra propia comida y bebidas. También una de las camas chirriaba, lo que hizo un poco incómodo dormir.
Había reservado las habitaciones de los hijos adultos, esposas, sus hijos adultos que vinieron a una celebración familiar. A todos les gustó el Menger. Encontramos al personal servicial. Una de ellas, la habitación de al lado de ellos, era una ruidosa. El hotel cambió los miembros de la familia a otra habitación donde tuvieron las noches tranquilas que necesitaban. Quedé impresionado por la facilidad con la que ese cambio se realizó. El personal de aparcamiento era servicial atendiendo a mi coche cuando vine a conocer y recogida de la familia que se alojó allí. No hubo quejas de nadie
Tenía varios conjuntos de habitaciones, ya envié una revisión descriptiva. Sería lo mismo para este conjunto de habitaciones.
Servicio de personal extremadamente amable gran gran ubicación.
Gran ubicación. Hermoso hotel
Las habitaciones estaban limpias. Fácil acceso a Riverwalk. Todo el personal es servicial y amable Nada
Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.
The staff was very friendly, helpful, and professional. Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.
From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.
Excellent hotel with a nice view of the Riverwalk. The room and restaurant were first class and the staff was very helpful. Well worth the money The only problem we saw was around the pool where there was debris and refuse but there were also a lot of inebriated people there when we got there which might account for stuff on the ground and in the pool.
Beautiful room friendly staff
Great Stay! Room was clean, spacious, and beds were comfortable.
Yes The view
Room, location, close to activities All good
Housekeeping was fast. Location on the river walk was very convenient. The room and bathroom were very small. There was also a very strong scent of perfume that was overwhelming when you walked into the hotel. We noticed it every time we came into the hotel during our stay. It was almost nauseating. Parking was expensive. It was the week of Thanksgiving and the front desk seemed to be severely understaffed.
The hotel was great and the staff was nice as well by accommodating you with the services and room. We had a great view and we could just walk downstairs to the river walk. The river walk was close but the places we wanted to go to were further than expected. Overall the San Antonio Marriott Rivercenter was great especially since it has a mall right down stairs. I did not like that you had to pay for parking. Your paying a price you would think that that would be included. Also there was no mini fridge in the room for food.
Location, easy to find, by riverwalk. Oh, the people working there, OUTSTANDING IN EVERY ASPECT! Nothing, would stay there if the prices were better!
Hotel had lots of activities planned for families and kids, including egg hunt and wake up call by the Easter bunny. Super friendly staff and very clean. Excellent access to the mall and food court area for those that like different tastes on a budget, but also quick access to very nice restaurants as well. Some of the activities were at the other Marriott across the street
How close it was to the river walk. The smell on our floor and room size.
Near Convention Center. Bathroom was not clean.
The hotel has a great location on the riverwalk in a quieter area next to the mall. The room we had (handicap) was very large, and the bed was comfortable. The lobby was nice, there was a starbucks in the lobby, and the food at the bar and restaurant were good. This was one of the biggest hotel disappointment I've had in the past. year. I traveled over 200 days in the past year and stayed at quite a few different hotels, so I don't say this lightly. When we first walked into the room (905 handicapped) the bathroom stood out as an eyesore. It was at least 5-10 years past when it should have been renovated. The grout was multiple different colors that made it look like it could be moldy, the wallpaper was peeling from the walls, and there was a general lack of craftmanship in the way it was constructed. The final straw was when I went to take a shower, and the shower head connection was leaking and spraying water in all directions. It wasn't just a loose connection, because I was unable to stop the leak. This is something a guest should never have to deal with at a chain like the Marriott. I asked the front desk to be transferred, but because it was a busy time the only available room was the room below us (805). This bathroom was in slightly better condition, although there were a few cracked and chipped tiles. Although the shower head worked, it was a very low end and cheap looking model. The bigger problem was when my wife tried to take a shower the first night, she was unable to maintain a constant water temperature. It would alternate between cold and very hot. She showed me how red her feet were, and I can only imagine what sort of a problem this could pose to an elderly or handicapped person. The other problem was the terrible tv reception while we were trying to watch the sugar bowl in our room. It would constantly blur or pause, making it nearly impossible to watch the game. Fortunately or unfortunately, the reception on the large tv's at the bar was fine. In summary, this is not the type of property I would expect for a Marriott. For the time around the new year the value wasn't bad (just under 200) however I would have preferred to spend 50% more on a room that looked like it had been renovated in the past 10-20 years. In the past year the only time I have experienced bathrooms in this sort of condition were in $50 rooms in towns with less than 5000 people. Buyer beware.
La ubicación lo es todo. El Omni La Mansión está en una ubicación perfecta cerca del río sin las multitudes de los hoteles de convenciones. El servicio era de primera clase y la comida era fabulosa.
La ubicación y el diseño. Ambas espectaculares. Las vistas al River-walk. Apareció una gran cucaracha en nuestra habitación, aunque la limpieza era bastante buena. Entendimos que entro del exterior por la puerta de la terraza ya que en las calles del entorno se veian algunas mas.
This hotel is extremely clean! The rooms have wood like laminate which is so nice compared to gross hotel carpet!! The staff was really friendly. I loved the location on the Riverwalk. I would stay here again!
Sleeping in the bed. The outrageous parking fee. $62. For a 24 hour period. I didn't need the room serviced but I did put my full trash can just outside the door in the am and it was still there when we checked out at 4:30 pm. The room was fine but not worth $250 a night. I thought it would be something special for that kind of money.
The room was very comfortable, including the bed and pillows. We asked housekeeping in the hall on our way out for more pillows and not only was the gal we spoke to obliging, but she asked if we wanted soft or firm. The pillows were waiting when we arrived back to the room. We loved that the flooring was not carpet...that gave the feeling of it being even cleaner plus it would make it more hypoallergenic or those with allergy problems. The icing on the cake was the complimentary bottle of champagne they delivered to our room for our anniversary. Not a thing!
Nothing. Didn't even stay there I requested two suites, only got two regular rooms. Charged me for two suites. I cancled the rooms and never got my money back. Horrible experience
I liked that it was clean, and comfortable. The location was perfect, allowed us easier access to the museums and the alamo. There staff was very friendly I really enjoyed my stay
The convenience to the river walk was nice. The staff is very friendly and helpful. No shuttle from the airport to the hotel. We also reserved two rooms one with a king bed and another with two double beds however they gave the king bed away to someone else and we ended up with double beds in each.
The location was great, not right in the busiest part of the Riverwalk, but for the price it was a pretty short walk! The pool was small but nice. The rooms seemed fresh and new-ish. The staff was friendly and helpful. No free breakfast and the Coke I bought in the lobby cost $3, but for the price I paid for the room that wasn't a HUGE deal. The parking cost extra but that is normal for hotels on the Riverwalk.
Spacious rooms and very clean. Close to the riverwalk and alamo.
Great staff, great rooms. Traveling for work, we used the lounges "Living Room" like spaces to meet and catch up after each day at the trade show.
My kids loved the hotel. They enjoyed the pool and the environment. Nothing
Very comfortable beds. Close to downtown. Friendly staff at the front desk. Staff seemed slightly irritated that I booked through an agency other than Marriott when I called to verify the reservation. I was actually advised not to do so in the future by the Marriott staff. Food overpriced. Bathroom looked clean but had a musty smell to it.
Easy to find, convenient to downtown, quiet. Snacks overpriced.
I loved the Bistro ! It was very good! Nothing
The staff were very polite, the room was lovely and well-kept, the location was pretty good, especially for the price. My mom and I walked to the River Walk and other attractions without too much fatigue. I wish they served free breakfast. The area was a little scary at night... the surrounding area is not well-lit, so I my mom and I felt a little vulnerable walking back from the city. No one approached us though.
Comfortable, convenient, great staff - love staying here.
Staff very friendly. Beds comfortable. Rooms very clean. Good location
The staff was really friendly. It was close to the River Walk. The bathroom could've been cleaner. There was a fly in the room and the pillow covers had stains.
everyday we had to reset key, which was extremely uncomfortable.
El desayuno era genial. La habitación era espaciosa y el sofá cama era más cómodo de lo que creía. Las paredes eran muy finas. Podía oír a la máquina de hielo . La suite tenía una puerta que está cerrada por el dormitorio de la sala de estar, que estaba bien, excepto por el hecho de que el aire acondicionado está en el dormitorio y la sala de estar se calentaba rápidamente.
La habitación era agradable y el desayuno tenía una gran variedad de cosas diferentes
It was right on the riverwalk. The maid never cleaned the room. When we got their the shower was dirty and the whole time we were their no one cleaned it. The pictures online made the room n pool look a lot bigger then what they really were.
The rooms were great, and the housekeeping was so kind. We had a great experience, and were able to walk most places since the hotel was right on the riverwalk, and near restaurants. The front desk staff gave my kids balloons, and glow bracelets for the 4th of July- huge bonus! We were able to purchase our SeaWorld tickets through the hotel as well... for a discounted rate. It made everything smooth and easy for our visit to the theme park.
Convenience of location. It indicated free parking in location amenities, upon arrival I was advised it was $31 valet parking and $15 parking but not overnight stay. So I paid around $50 in parking fees, within 3 days and that was not in my budget.
The hotel was extremely roomy and very clean. However it was a little expensive to start. I wanted to check out at 3 pm instead of 12N. I was charged $* for 3 hours a little rediculous. I was spending the weekend with a friend from Fort Sam Houston. She didnt have to be back untill 8:30 so I was gonna let here stay and watch television; give her a break from the whole army thing. That was a whole day charge?!? Umm I am not the best at math but that 8 hours which is 1/3 of a day not a whole day. The hotel was maybe half full it was a monday. Serisouly, they didn't want to work with me and they charged me a higher rate for the 3 hours than the rate I booked through the online travel website. I will never tell anyone to stay at a marriott and I will never stay at another. All the other hotels I stayed at worked around you if they could, not this one!
We enjoyed our stay at the Residence Inn in downtown San Antonio. It was very close to the Riverwalk and the main downtown attractions. The room was clean and staff was very friendly. Breakfast buffet was good and had many options. We would revisit this hotel on our next trip to San Antonio.
We stayed at this hotel for the San Antonio Marathon in November 2009. We booked it based on the price, the location (near the Riverwalk), and the fact that they had free breakfast. We arrived two days before the marathon to enjoy San Antonio. When we arrived, we were told that breakfast would be served beginning at 4:30 AM the morning of the marathon. What a pleasant surprise since we thought we'd miss breakfast that morning. The breakfast was pretty much the same each morning, but there was a variety of items -- eggs, sausage, make your own waffles, yogurt, bagels, English muffins, cereal, etc... This hotel is just a couple blocks from the Alamo and the Riverwalk. It is about a mile from Market Square, and maybe 1/2 mile from Tower of the Americas and La Villita. It is all within walking distance (even the Alamodome) Our room was quite roomy, including a full size fridge, a small stove, a small dishwasher, a microwave, high speed internet (free), and much more. It was actually a sui...
The Residence Inn Alamo Plaza proved to be an exceptional choice. The convenience of location was complimented by employees that were pleasant, personable and helpful; recognized immediately when checking in and experienced thoughout the week. We thoroughly enjoyed the evening strolls along the riverwalk and the excellent food choices to experience. Our room ( 1 bedroom) was spacious, well kept and quite comfortable to return to after a long day of touring the city and surrounding areas...very interesting and beautiful. Each day kicked off with a great breakfast at the Residence Inn and although we rented a car, several days we hopped on the trolley with stop offs at missions and other points of interest; a great way to tour the city and eliminate the stress of dealing with traffic and parking. A future return trip to San Antonio will absolutely include a stay at this Residence Inn.
Although this hotel is in the process of renovations, we had a wonderful stay. Our rooms were immaculate and spacious. The complimentary breakfast buffet was delicious and had something for everyone. The social gatherings in the evenings were unexpected and most enjoyable.
Our trip to San Antonio was in celebration of our 50th Wedding Anniversay as a surprise gift from our kids, who made all arrangements including our stay at the Residence Inn - Alamo Plaza. We had the best time; the location was excellent, we found the overall appearance to be well kept and our room very clean...and to top off our wonderful accomodations, the staff at the RI-Alomo Plaza were simply wonderful. Being there for a week, with us coming and going so much throughout each day between site seeing trips, we were able to become acquainted with many of the staff and they were so friendly, helpful and personable; it gave the place a very comfortable home-away-from-home feel. We were so very pleased and appreciative of their wonderful hospitality; we didn't want to leave!
The hotel was clean and quiet, and the staff was attentive and helpful. The breakfast each morning was good.
The room was so much better than an average hotel room with a separate living room, kitchen, bedroom and bath. I felt like I was staying in a small apartment instead of a hotel. We had everything we needed and the hotel staff was exceptional! Everyone was so nice and accomodating! Next door to the Alamo and close enough to walk to the Riverwalk. The free breakfast was out of this world and I must say, I've never stayed in a hotel that offered free happy hour drinks/dinner Monday thru Friday. I hope to visit San Antonio again and if I do, I will definitely stay here. I won't even look around for another hotel.
From the moment of check in with the vallets to the day of check out this hotel was amazing! Called and requested early check in and rooms next to each other for a bachelorette party and Jennifer set it up for me wonderfully! Then the night of our stay front desk Denise was very kind and the whole staff was just amazing! Couldn't have stayed a better place for our festivities! Loved it!
The room was great. Really close location to many attractions and restaurants. Really liked the atmosphere. Staff was excellent and really enjoyed the whole stay. Would definitely stay again.
Stay in this hotel was good.It is conveniently placed.It offered good room and breakfast.Staff was really good and helpful. But the blankets we got were stinking. When contacted to staff they have replaced but the replacement was also of same quality . Even the staff had accepted that it is of poor quality and careful washing is required.
We went down for my daughters graduation at Lackland AFB. I found the hotel comfortable and the staff very friendly. Great place to stay, close to the Riverwalk and Alamo, I was pleased with the room and would definitely stay there again if the opportunity arises.