Britannia International Hotel Canary Wharf

Filthy, next to building site

Ventajas: The rooms are fine and food is average.

Desventajas: The spa is appalling! The pool has a dirty grime around the edge, the steam room was too hot to use and the sauna was too cool to sweat! You have to pay extra to use the spa and we were fobbed off by staff when we complained. We booked the hotel so that we could visit the spa and we were very disappointed. It should also be noted that some rooms overlook a building site so if you don't get woken up by trains you will hear early morning drilling etc.

Windows not sound proof

Desventajas: Was right next to a construction site and windows were not sound proof woke up early morning to the loudest drilling sound ... a lot going on around the area could not sleep due to excessive loud noise and checked out super early as noise was unbearable

Ventajas: Briken AC, stuck in one position. Very tiny single rooms. Dirt. Catch on getting wifi, only 20 min a day are complimentary. Paid hotel support phone call-in line... Unfriendly staff from concierge up to manager, helpless fingerpointing to rules and booking broker.

Desventajas: Nothing...?

inexpensive, but you get what you pay for

Ventajas: The location was good, reasonably close to Canary Wharf, and the cost was less than newer hotels in the area.

Desventajas: The hotel is a bit down at heels, worn carpet, noisy hard bed. No extras included, £7 a day for internet, £10 for a breakfast buffet that is nothing to rave about. Considerable construction in the area which makes getting around difficult (room service and one of the restaurants had an unnamed emergency and was closed).