Encuentra vuelos baratos de Ciudad de México a J. F. Kennedy de Nueva York (MEX - JFK)

Desventajas: The stuff was not very friendly. Seats are very uncomfortable ano tv :(

Ventajas: The am ability of the azafata

Desventajas: Took 30 minutes to disembark during which time there were no updates as to why

Desventajas: No online check in for people who bought on kayak

Ventajas: Nothing

Desventajas: Entire experience. Fly a better airline

Ventajas: The in flight crew was kind and helpful

Desventajas: The gate agent in New York was terrible. We didn’t get a drinks round on the way from Mexico City to New York.

Ventajas: Entertainment was good, as well as the crew

Desventajas: I got sick with the food, and the flight was delayed, I'm visiting just for the weekend, so time is very important to me, if you add this two issues, well it's not the best of my trips

Desventajas: Food is baad

Desventajas: No entertainment they charged me double to change my departure, I had made an error on date.

Ventajas: Quick boarding and good flight

Desventajas: It was so hot in the plane!!!

Ventajas: Arrival time was earlier

Desventajas: The bathroom did not have soap and the snacks were stail.

Desventajas: Almost a 2 hour delay didn't tell what gate it was in till the last minute

Desventajas: Crowded, disorganized boarding process. The worst I have ever experienced.

Ventajas: Se retrasó más de 4 horas, un muy mal servicio, atención nula, sin disculpa. Sin alimentos, me dijeron que mi vuelo estaba sujeto a cambios

Desventajas: Todo, la aerolínea es la peor

Ventajas: El precio del boleto

Desventajas: Tardamos más de 1 hora en despegar y nos tuvieron sentados en el avión sin poder hacer nada más. Los asientos muy incómodos sin poder reclinarse para un vuelo de 5 horas

Ventajas: Good, friendly staff. Quick flight as far as in the air.

Desventajas: 3 hour delay, come on... tight fit. Everything else made it uncomfortable but it was a 98$flight so what are ya gonna do?

Ventajas: Nothing

Desventajas: Entire experience. Fly a better airline

Ventajas: Breakfast, leg room, entertainment

Desventajas: Boarding, took very ling, apparently waiting for a first official

Ventajas: The Dreamlines is terrific. Great service, attentive staff & clean airplanes & food.

Ventajas: Great food! Full meal and a snack -- delicious breaks in a long flight. Extensive entertainment choices. Courteous and efficient service. Best flight I have had in years!

Ventajas: I like that you get complimentary food and snacks.

Desventajas: There is no choice in food selection.

Desventajas: Interjet gave my seat away, told me so, then refused to let me board- saying the gate was closed when I could clearly see it was not. Over 8 crew members then proceeded to mock me, ignore me after offering help and side with each other before I could repeat my need for assistance. I would venture to guess one of theirs took my seat and they didn't want to admit the mistake. No help, reimbursement, options for resolution or support. They kept telling me they were all supervisors until someone let it slip that they they were not. Then I got the cold shoulder. Ended up flying with another airline and will never consider them again.

Ventajas: everything was fine

Ventajas: Leg space was huge compared to other airlines

Desventajas: Healthier snacks

Ventajas: Nothing

Desventajas: Due to heavy traffic we arrived 35 minutes prior to our departure and were not allowed to board the flight. The website clearly states that they reserve that right within 30 minutes. Their website also did not allow us to check-in online which would have also saved time. They simply told us no and said it was a lost ticket. When I questioned a credit, refund or an additional flight they said no and offered no assistance. Finally, they called security when I asked to speak to someone else.

Ventajas: Very helpful staff !!

Desventajas: Airline overselling tickets didn’t get a seat for me my wife had to travel alone and offered me a flight for the next day

Ventajas: Todos muy amables

Ventajas: This is a cheap ticket.

Desventajas: They tried to charge me for carry on luggage even though I was under weight and under size. They aggressively tried to take my carryon and told me I had to pay 41$ per bag or I could not get on plane. Only when I asked for a manager and found someone to interpret for me and show with a measuring tape and we did they allow me on... total scam - the gate attendant conned at least 15 people before us that had smaller bags that they had to pay (very aggressively in Spanish and many passengers did not speak Spanish so gave in and payed just to get on flight). Once on the flight- you can adjust your seat which for me wasn’t a big deal at 5’1” but any taller would be an issue. You pay for even water on this flight.

Ventajas: On time

Desventajas: No space in seating really uncomfortable

Desventajas: Pay for ny luggage

Desventajas: No entertainment they charged me double to change my departure, I had made an error on date.

Ventajas: Seats are not comfortable at all, also they don’t have any entertainment, crew are okay but not helpful

Ventajas: The snacks.

Desventajas: The flight was delayed twice. There was no real reason. The plane was extra hot to the point that it was hard to breathe when we were on the ground.

Desventajas: The food selection

Ventajas: Leaving on time, the flight attendants were nice and the seats on the plane were spacious.

Desventajas: The flight was full. A passenger behind me actually threw my overhead luggage at me and said he was entitled to space in the overhead. I only had that one bag and I too was entitled to that space and I was there first. I then replaced my bag up. Attendant did nothing.

Ventajas: Punctual

Ventajas: Nothing

Desventajas: NOTHING Ok....

Ventajas: The in flight crew was kind and helpful

Desventajas: The gate agent in New York was terrible. We didn’t get a drinks round on the way from Mexico City to New York.

Ventajas: I enjoyed the hot dinner with red wine.

Desventajas: I missed my flight due to an emergency and they made no effort to help me out, they essentially said you lost your flight buy another one.

Ventajas: El vuelo y su precio

Desventajas: Es lo más incómodo que he usado en una aeronave, no aguanto la espalda cada vez viajo con VivaAerobus

Desventajas: Departure ñate without information

Ventajas: Nothing was nice. Delayed flight for 3 hours and never told us what was wrong or why was it delayed. They first said it was about 30-45 minutes late, then an hour, later, another hour and so on. They didn’t offer anything on board, not even a cup of water. I understand they want to make profit and sell snacks and drinks, but come on, charge you for water!? Seriously?!

Desventajas: NOTHING! I rather pay $100 more in an airline that has great CUSTOMER SERVICE and that in addition for not giving me a straight answer about how delayed is my damn flight AND taking one fu****ng hour to put the luggage in the carousel for the passengers! I hope they go out of business!!!!!! I know they lost mine and my whole family!

Ventajas: The leg room was better than average and the seats were fine. The flight attendants were very courteous.

Desventajas: I would be aware that booking the cheapest fare likely gets you assigned a seat that does not recline because they are right in front of the exit row. This wouldn't matter except that the seats in front of you do recline, so you are trapped in a very small space. There is no entertainment to speak of, and there is no wifi. Also, the food was a bland sandwich. Truly a no-frills flight.

Ventajas: The am ability of the azafata

Ventajas: Almost everything

Desventajas: Food and entertainment can improve.

Desventajas: it was also delayed and the airline didnt announced it

Ventajas: There was a gluten free option for snacks! Thanks!

Desventajas: We were delayed and there was no apology given. We missed our next flight because of the delay. Bummer.

Ventajas: Nothing

Desventajas: Due to heavy traffic we arrived 35 minutes prior to our departure and were not allowed to board the flight. The website clearly states that they reserve that right within 30 minutes. Their website also did not allow us to check-in online which would have also saved time. They simply told us no and said it was a lost ticket. When I questioned a credit, refund or an additional flight they said no and offered no assistance. Finally, they called security when I asked to speak to someone else.

Ventajas: Nothing

Desventajas: A really shitty flight. 4 hours late!

Ventajas: Tripulación amable, puntualidad

Desventajas: Asientos declinables

Ventajas: The flight attendances didn't stop making noises when I was trying to sleep

Ventajas: They really good people and very clean and helpful.. I love the the company.. way better than other aero lines

Desventajas: They always there and care for the people.. I had an amazing time with the company.. I’m very happy

Ventajas: The crew was excellent. Very friendly. It was an easy boarding and deplaning process. Everything seemed seamless and stress free.

Desventajas: For longer flights they should have more food options than just chips. At least for purchase. And a wine option. Again, even if it's for purchase just so we can have more of a selection. Also, they should upgrade the entertainment system. Or at least play a decent movie. The system feels old and is more distracting and kept me awake.

Desventajas: Interjet gave my seat away, told me so, then refused to let me board- saying the gate was closed when I could clearly see it was not. Over 8 crew members then proceeded to mock me, ignore me after offering help and side with each other before I could repeat my need for assistance. I would venture to guess one of theirs took my seat and they didn't want to admit the mistake. No help, reimbursement, options for resolution or support. They kept telling me they were all supervisors until someone let it slip that they they were not. Then I got the cold shoulder. Ended up flying with another airline and will never consider them again.

Ventajas: I got me where I wanted to be.

Desventajas: Eliminate the TV screens and just give us free high speed internet access. We will manage how to entertain on the way.

Ventajas: Plane was clean and on time

Desventajas: Better snacks

Ventajas: I like the comfort of the flight and the kindness of the crew

Desventajas: I'm disappointed that my carry-on has been charged like a suitcase, that has stolen time to reach my booked house in the city

Ventajas: Leaving on time, the flight attendants were nice and the seats on the plane were spacious.