Encuentra vuelos baratos a Madrid Adolfo Suárez Madrid-Barajas (MAD)

Clean, drink and water service was good and much appreciated

Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline.

La atención de las azafatas!

2 hours Delayed and operated by United ...

Flight crew and airport crew very helpful

4 hrs delayed which delayed my whole trip over 6 hrs

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

Food had only vegetarian choices. No charging place and ambiance was noisy

Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional.

That I mis my conecting flight to Washington do to one of the crew members being late

Food and entertainment not applicable

I checked bag at the gate voluntarily in advance and was able to board zone 1. However, when I got to my destination, I found that a large iten had been removed and was missing. The staff would not help locate or recover it.

My luggage was lost in Paris. Now I need to wait still.

Very quiet

We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers

That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal.

Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof.

The cabin crew was super patient and accommodating of the passengers.

Cramped quarters

It's a 6 hour flight and not even a sandwich? Food on boeard is for sale. Same with movies or TV shows.

The food was OK.

I have been flying all over the world on many different airlines. This was my first international flight on United. The 777 we were on had NO inflight intertainment system! The HVAC system switched from to Hot to to Cold and was mostly Freezing. The reading light controls were cross wired from different seats and aimed all wrong. The Flight attendants were mostly old and grumpy.

Efficient

Small seat space

The seatback entertainment system was working today.

They decried it as a pre-screening, which implies it is for everyone (perhaps because of an international flight...?), but when we arrived- they simply scanned our boarding passes without any additional questions.

Everything was according to plan, I had no bad experience

No hubo ningun incidente a mencionar.

La comida podria haber sido mejor.

NOTHING

They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)

I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

Staff, Boarding procedures

Me gustó la puntualidad de salida así como la llegada a Madrid.

Nada

Excelente comida

La salida se retrasó un poco

El personal fue muy bueno

Los ascientos no son buenos para viajes largos

Nice staff friendly clean plane. Big plane for overseas. Enjoyed the variety of movies to watch for free.

Bathroom started off clean. 1/2 way into the flight not so clean. At the end no paper and dirty. Lack of maintenance in this area is a concern.

It appears that Air Canada is doing the correct thing for passengers who have reserved their seats in advance....after many years of not applying their written policy of making them board after business class/disabled passengers/passengers with young children, they have created Zone 2 boarding which permits passengers with reserved seating to board immediately after them, therefore guaranteeing them overhead bin space. As we all know, a lot of passengers board with much more than one carry-on, which is a plague when boarding.

Not a thing

The fact I didn't even make it to my destination. Not one person working for Air Canada gave me the impression they knew what was going on. They certainly didn't apologize for ruining my vacation and they did not try to do a single thing to help us make our flight or make the disappointment of missing it any better.

Liked the comfort of the plane, on time, and smooth touchdown

Food was dried out, crew was extremely slow to dispense beverages and food

The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again.

I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

Everything was according to plan, I had no bad experience

Nothing

The seats were very uncomfortable for such a long flight.

Me gustó la puntualidad de salida así como la llegada a Madrid.

Nada

Estropeado todo el sistema de entretenimiento

12 horas sin nada que poder hacer en el avión. Ya nadie lleva libros, confías en ver varias películas a bordo

Me agradó mucho el servicio y la atención por parte del equipo. Igual que hubiere muy poca gente contribuyó a viajar muy relajado.

La comida no muy buena y menos abundante que en otras ocasiones. La comodidad no es su fuerte.

Desorden absoluto en el abordaje y atraso de casi 2 horas en la salida del vuelo

Su atención!

Al ser un vuelo largo, deberían de tener mejores sus asientos para hacerlos más cómodos. Las películas que pasaron se quedaban detenidas y la calidad de sus pantallas es pésima

Nada mas llegar al avion, los aires acondicionados goteaban desproporcionadamente, estaba pegado a la ventanilla y me tire mas de 45min con la mano en alto secando el techo, ademas mi asiento estaba mojado. El espacio para las piernas es insuficiente para un viaje de 8:30 horas. Por no hablar de las pantallas, algunas funcionaban otros no, y las que funcionaban practicamente no se ven, el tamaño es menor de cualquier movil. Puedo seguir hablando pero no quiero perder mas el tiempo, lo unico que se es que no volvere a viajar con WAMOS AIR. PD, el vuelo lo tenia comprado con 4 meses de antelacion y no viaje en el mio porque lo canceraron tuve que alargar mi estancia para poder volver.

I average about 60k miles per year and can say with some experience that this was the worst experience. From check in to getting off the plane. I personally will never fly them again.

After self check in at Norwegian counters with a carry-on, you need to get a stamp on your boarding pass before you're allowed to go through security. The line was chaotic with over 300 passengers, unorganized, understaffed and unprofessional people running it. Pay a little more and fly with a competent airline. They pack 5 flights within the 10pm to 12pm from jfk and it's a $#/% show. PS. I was there 2 hours before the flight and about 40 other passengers were running through the empty airport to make the flight last minute.

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy.

No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.