Encuentra vuelos baratos a Madrid Adolfo Suárez Madrid-Barajas (MAD)

Los asientos son demasiado pequeños e incómodos, no hay espacio ni para estirar las piernas.

El personal fue muy bueno

Los ascientos no son buenos para viajes largos

Dinner was good. Sandwiches and breakfast are just bread

Crew could pretend to be nicer

Me agradó mucho el servicio y la atención por parte del equipo. Igual que hubiere muy poca gente contribuyó a viajar muy relajado.

La comida no muy buena y menos abundante que en otras ocasiones. La comodidad no es su fuerte.

Everything was on time and on schedule.

No food.

The ease of boarding the plane.

I did not like that the gate changed and we were not notified by the gate operators, but we did receive a text message 20 minutes after the gate was changed.

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

Although there were a lot of passengers on this flight, the crew was able to get everyone on the plane in an efficient manner.

We were delayed about 2 and a half hours because of the weather in Denver. I was not comfortable at all in my seat because the passenger beside me had his knee and elbow all in my personal space. I asked an attendant if it was okay for me to move and she stated that it was okay, but United switched a lot of passengers flights around so there wouldn't be any empty seats. I was stuck beside the man, all hanging out of my seat, because there wasn't an open seat available. Thank goodness the flight was only 2 hours long. Overall my experience with United was terrible and I will not be flying with them anymore.

Ground crew at CDG was helpful to file a claim for the lost luggage.

Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!

Food was Fantastic, Air France the Best on Air.

I liked the food, the crew, the service

The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow

Nothing

Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation.

Su atención!

Al ser un vuelo largo, deberían de tener mejores sus asientos para hacerlos más cómodos. Las películas que pasaron se quedaban detenidas y la calidad de sus pantallas es pésima

se pago tickets con avianca y después ofrece otra compañía donde las condiciones son notorias y malas; quedaron en realizar un reembolso por lo que se presentó se llama al operador en este caso avianca y no dan una solución concreta

I average about 60k miles per year and can say with some experience that this was the worst experience. From check in to getting off the plane. I personally will never fly them again.

After self check in at Norwegian counters with a carry-on, you need to get a stamp on your boarding pass before you're allowed to go through security. The line was chaotic with over 300 passengers, unorganized, understaffed and unprofessional people running it. Pay a little more and fly with a competent airline. They pack 5 flights within the 10pm to 12pm from jfk and it's a $#/% show. PS. I was there 2 hours before the flight and about 40 other passengers were running through the empty airport to make the flight last minute.

I was not told that this flight was operated by wamos- I paid to fly with Norwegian air.

Nothing. Never made it onto the flight.

I booked a flight from LAX to Madrid with a transfer through Mexico City. There was an hour and a half layover which I assumed would be enough time, otherwise why would this even be an option? First my flight arrived in Mexico City late. I run off the plane and proceed to go through immigration and customs which really makes no sense since I am not even in the country for more than an hour at the airport, but I understand this is protocol. What made no sense was there was no separate line to allow people who were trying to make connections to at least skip the gigantic line, nor was there global entry. I ended up missing my flight, even though I arrived at the gate 5 minutes prior to departure. They would not let me on, and then gave me three options for future departures, none which were direct, all which left at least 6 hours later, and I would arrive in Madrid at 11 pm at night and miss an entire first day of my vacation. I was a solo female traveler, which made this even less ideal, as I do not like to wander around alone at night in a foreign city without getting my bearings first during the day. The guy was extremely unhelpful at the desk, and also proceeded the luggage tag of another solo traveler who was in my same predicament. Once I finally arrived in Madrid they told me my luggage was missing, icing on the cake. So now I am stuck in Spain with no luggage, and they still cannot find where it is. Will never take this airline again. They also refused to at least compensate me for a hotel since it was my fault that I booked through another company rather than directly through their website. Worst experience ever.

Tenía comida especial por mi alergia y me decían que no tenían nada. Y les insistí en que buscaran y me la encontraron cuando ya todos habían comido. Me trajeron el empaque que de la comida roto y chorreando la salsa y me cayo todo por encima cuando el azafato me la entregó y pedí algo para limpiarme y se tardaron tanto que me tuvieron que ayudarme los otros pasajeros. La gente tocaba el botón de llamada a los sobrecargos y estos nunca atendían a las llamadas. Estaban todo el rato o desaparecidos o si pasaban por los pasillos era con mucha prisa. No se que hacían pero tenían y una atención pésima en general y muy desentendía

NOTHING

They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)

Había pagado por un asiento con más espacio pero no fue concedido sino hasta realizar la queja .

I was not told that this flight was operated by wamos- I paid to fly with Norwegian air.

Nada mas llegar al avion, los aires acondicionados goteaban desproporcionadamente, estaba pegado a la ventanilla y me tire mas de 45min con la mano en alto secando el techo, ademas mi asiento estaba mojado. El espacio para las piernas es insuficiente para un viaje de 8:30 horas. Por no hablar de las pantallas, algunas funcionaban otros no, y las que funcionaban practicamente no se ven, el tamaño es menor de cualquier movil. Puedo seguir hablando pero no quiero perder mas el tiempo, lo unico que se es que no volvere a viajar con WAMOS AIR. PD, el vuelo lo tenia comprado con 4 meses de antelacion y no viaje en el mio porque lo canceraron tuve que alargar mi estancia para poder volver.

I average about 60k miles per year and can say with some experience that this was the worst experience. From check in to getting off the plane. I personally will never fly them again.

After self check in at Norwegian counters with a carry-on, you need to get a stamp on your boarding pass before you're allowed to go through security. The line was chaotic with over 300 passengers, unorganized, understaffed and unprofessional people running it. Pay a little more and fly with a competent airline. They pack 5 flights within the 10pm to 12pm from jfk and it's a $#/% show. PS. I was there 2 hours before the flight and about 40 other passengers were running through the empty airport to make the flight last minute.

Nada mas llegar al avion, los aires acondicionados goteaban desproporcionadamente, estaba pegado a la ventanilla y me tire mas de 45min con la mano en alto secando el techo, ademas mi asiento estaba mojado. El espacio para las piernas es insuficiente para un viaje de 8:30 horas. Por no hablar de las pantallas, algunas funcionaban otros no, y las que funcionaban practicamente no se ven, el tamaño es menor de cualquier movil. Puedo seguir hablando pero no quiero perder mas el tiempo, lo unico que se es que no volvere a viajar con WAMOS AIR. PD, el vuelo lo tenia comprado con 4 meses de antelacion y no viaje en el mio porque lo canceraron tuve que alargar mi estancia para poder volver.

Horrible

I feel sad that spending a week in my home country turned out to be a nightmare

todo bien

la botana

I missed my connection flight. I couldn’t get my situation fixed and got stranded in Mexico City because of the most horrendous service I have experienced in my entire life.

The organization for boarding. Communication and costumer service. I am really disappointed on this airline

Very organized and on time

Su atención!

Al ser un vuelo largo, deberían de tener mejores sus asientos para hacerlos más cómodos. Las películas que pasaron se quedaban detenidas y la calidad de sus pantallas es pésima

Su atención!

Al ser un vuelo largo, deberían de tener mejores sus asientos para hacerlos más cómodos. Las películas que pasaron se quedaban detenidas y la calidad de sus pantallas es pésima

I average about 60k miles per year and can say with some experience that this was the worst experience. From check in to getting off the plane. I personally will never fly them again.

After self check in at Norwegian counters with a carry-on, you need to get a stamp on your boarding pass before you're allowed to go through security. The line was chaotic with over 300 passengers, unorganized, understaffed and unprofessional people running it. Pay a little more and fly with a competent airline. They pack 5 flights within the 10pm to 12pm from jfk and it's a $#/% show. PS. I was there 2 hours before the flight and about 40 other passengers were running through the empty airport to make the flight last minute.

My wife and I travelled from Punta Cana to Madrid to begin our honeymoon. We chose Wamos Air because their price was ridiculously low. However, we knew that at some point there will be hidden fees of some sort (e.g. seat selection, baggage, food, etc.). Little did we know that there will be be only few things we actually paid. We chose our seats for a reasonable price and, since we travel light, we were able to bring our carry-on and personal bags with us. We didn't expect dinner or breakfast and yet there were given to us! The seats were really comfortable and we liked the friendliness of the crew members.

People at the counter need to organize in a better way. Too many people for one simple process - check-in. Also boarding turned out to be madness. No structure, no organization, just get on the plane as soon as possible.

Efficient

Delayed departure; cramped seat; minimal amenities

The ease of boarding the plane.

I did not like that the gate changed and we were not notified by the gate operators, but we did receive a text message 20 minutes after the gate was changed.

I called to change my flight to an earlier time due to flooding in PA. The lady who helped me did an equal exchange for my ticket and waved the $200 fee. I was extremely pleased and appreciative. Also, excellent movie choices and food options. I will definitely continue flying with United.

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart.

Choice of music and movies limited.

I missed my connection flight. I couldn’t get my situation fixed and got stranded in Mexico City because of the most horrendous service I have experienced in my entire life.

The organization for boarding. Communication and costumer service. I am really disappointed on this airline

Tenía comida especial por mi alergia y me decían que no tenían nada. Y les insistí en que buscaran y me la encontraron cuando ya todos habían comido. Me trajeron el empaque que de la comida roto y chorreando la salsa y me cayo todo por encima cuando el azafato me la entregó y pedí algo para limpiarme y se tardaron tanto que me tuvieron que ayudarme los otros pasajeros. La gente tocaba el botón de llamada a los sobrecargos y estos nunca atendían a las llamadas. Estaban todo el rato o desaparecidos o si pasaban por los pasillos era con mucha prisa. No se que hacían pero tenían y una atención pésima en general y muy desentendía

The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again.