Encuentra vuelos baratos de Ciudad de México Juarez y otros aeropuertos a Madrid Adolfo Suárez Madrid-Barajas (MEX - MAD)

Ventajas: NOTHING

Desventajas: They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)

Ventajas: Nothing. Never made it onto the flight.

Desventajas: I booked a flight from LAX to Madrid with a transfer through Mexico City. There was an hour and a half layover which I assumed would be enough time, otherwise why would this even be an option? First my flight arrived in Mexico City late. I run off the plane and proceed to go through immigration and customs which really makes no sense since I am not even in the country for more than an hour at the airport, but I understand this is protocol. What made no sense was there was no separate line to allow people who were trying to make connections to at least skip the gigantic line, nor was there global entry. I ended up missing my flight, even though I arrived at the gate 5 minutes prior to departure. They would not let me on, and then gave me three options for future departures, none which were direct, all which left at least 6 hours later, and I would arrive in Madrid at 11 pm at night and miss an entire first day of my vacation. I was a solo female traveler, which made this even less ideal, as I do not like to wander around alone at night in a foreign city without getting my bearings first during the day. The guy was extremely unhelpful at the desk, and also proceeded the luggage tag of another solo traveler who was in my same predicament. Once I finally arrived in Madrid they told me my luggage was missing, icing on the cake. So now I am stuck in Spain with no luggage, and they still cannot find where it is. Will never take this airline again. They also refused to at least compensate me for a hotel since it was my fault that I booked through another company rather than directly through their website. Worst experience ever.

Ventajas: I liked the entertainment center and the staff service

Desventajas: They don’t put something to eat between meals Like other airlines that you could get up and grab

Desventajas: Tenía comida especial por mi alergia y me decían que no tenían nada. Y les insistí en que buscaran y me la encontraron cuando ya todos habían comido. Me trajeron el empaque que de la comida roto y chorreando la salsa y me cayo todo por encima cuando el azafato me la entregó y pedí algo para limpiarme y se tardaron tanto que me tuvieron que ayudarme los otros pasajeros. La gente tocaba el botón de llamada a los sobrecargos y estos nunca atendían a las llamadas. Estaban todo el rato o desaparecidos o si pasaban por los pasillos era con mucha prisa. No se que hacían pero tenían y una atención pésima en general y muy desentendía

Ventajas: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good

Desventajas: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad

Ventajas: Generally flight attendant was nice and efficient. Excellent service and

Desventajas: Food was poor quality. Sometimes water taste like bad tap water. There are very nice crews but some of them are not. Some flight attendant bumped my knee a little when she passed by but didn’t care or noticed.

Desventajas: Food at Air Canada. Very bad.

Ventajas: On time and new plane

Desventajas: Nothing much

Ventajas: The flight was very nice.

Desventajas: The paper for migration they told us that was one for the group, and it was one for each of us, we have to make the line again on the airport...

Desventajas: We waited 30 mins on the tarmac and then another 30 for baggage claim to begin. Very disorganized

Ventajas: Retrasos y más retrasos

Desventajas: Se retrasó 40 mins y me hizo perder la coneión a Cali