Encuentra vuelos baratos de Tuxtla Gutiérrez a Monterrey (TGZ - MTY)

Desventajas: I missed my flight due to an emergency and they made no effort to help me out, they essentially said you lost your flight buy another one.

Ventajas: Nothing was nice. Delayed flight for 3 hours and never told us what was wrong or why was it delayed. They first said it was about 30-45 minutes late, then an hour, later, another hour and so on. They didn’t offer anything on board, not even a cup of water. I understand they want to make profit and sell snacks and drinks, but come on, charge you for water!? Seriously?!

Desventajas: NOTHING! I rather pay $100 more in an airline that has great CUSTOMER SERVICE and that in addition for not giving me a straight answer about how delayed is my damn flight AND taking one fu****ng hour to put the luggage in the carousel for the passengers! I hope they go out of business!!!!!! I know they lost mine and my whole family!

Ventajas: Cheap and on time

Desventajas: Crew that didn't care and didn't greet passengers

Desventajas: Departure ñate without information

Ventajas: Excelente servicio

Ventajas: Very outdated planes — no outlets for chargers, no personal entertainment, no WiFi. This was not something I expected from an international flight

Desventajas: turbulence was extreme for extended periods of time without precise communication and warning

Desventajas: The flight on time, ínstead of delayed

Ventajas: The crew very professional helpful

Ventajas: Por favor mantener Los precious gracias

Desventajas: Que no pude hacer check in en ningún momento y que el vuelo estuvo sobrevendido me asignaron lugar mucho después

Ventajas: Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight.

Desventajas: Did not like that in order for me to fly I had to pay extra for a reserved seats.

Ventajas: Buena tripulación

Desventajas: Incomodo, vuelo apretado

Ventajas: It was on time.

Desventajas: Seats and food are horrible.

Ventajas: el avion es muy comodo.

Desventajas: la atencion de las azafatas

Ventajas: Me gusto el espacio entre asientos

Desventajas: La alimentación muy básica , no hubo ciertas bebidas simplemente no hay era la respuesta . Entretenimiento no hubo en los vuelos

Ventajas: Good price

Desventajas: Very nice flight. No complains. It is a low cost airline and I arrived on time, so everything good.

Ventajas: Nothing

Desventajas: Never ever am fliying with volaris airlines they charge for everything for seats for food and service horrible they didnt let me carry my little ourse i had on the side like really bad experience

Ventajas: On time due to excessive scheduled flight times

Desventajas: Boarding system , expensive and low quality food for sale on board, entertainment on board, unhelpful stewardess staff, deplaning system keep us waiting for half an hour to open the airplane door at the Cancun airport gate

Ventajas: That you guys sold our seats and still in Tijuana for another flight

Desventajas: Same as above

Desventajas: gates changed multiple times, got different information from different people. had to shuttle to the plane. over an hour delayed but no notifications of delay were ever updated

Ventajas: very nice timely flight, overall great attention to safety and professionalism, also had plenty of space and great entertainment!

Desventajas: one more pass through cabin with a snack on the 5 hour flight would have been nice!

Ventajas: Service and smooth flight

Desventajas: Champagne instead of tequila

Desventajas: Just good!

Ventajas: The crew was amazing

Desventajas: Not charge for the extra bag

Ventajas: Nothing!

Desventajas: A 5 hour delay and absolut nothing of info about it from the crew. Really really shitty. No food. No water. No medical service for a sick baby about 1.3 years old. This is the worst experience ever.

Ventajas: Puntual

Desventajas: Embarque caótico en Villahermosa. Pésima selección de comida de pago

Ventajas: Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight.

Desventajas: Did not like that in order for me to fly I had to pay extra for a reserved seats.

Desventajas: I missed my flight due to an emergency and they made no effort to help me out, they essentially said you lost your flight buy another one.

Desventajas: The seats were the most uncomfortable seats I have ever sat on for a flight. Definitely needs improvement for a better flight experience.

Ventajas: puntualidad y servicio

Ventajas: A tiempo, pero la conexión de CDMX a Querétaro se retraso más de 1 hr. No respetaron que compre en AM Plus y no cupo mi maleta, tuve que mandarla abajo y traigo cosas frágiles

Desventajas: Se que los retrasos son inevitables en muchos casos, pero no respetan el costo extra de los asientos AM Plus, en ese caso deberían reembolsar ese costo

Desventajas: Entertainment selection was mediocre.

Ventajas: Normal flight

Desventajas: que sobrevendieran el vuelo

Ventajas: Nothing

Desventajas: A really shitty flight. 4 hours late!

Desventajas: Crew and personal at las very rude

Ventajas: Everything

Desventajas: Nothing

Desventajas: Good flight and right on time

Desventajas: q lleguen las maletas al destino de uno. No se vale q me dejen sin maletas

Ventajas: The new plane. The food.

Desventajas: No entertrainment system the whole trip. The flight was delayed over an hour due to overbooked flight.

Desventajas: El personal de mostrador muy groseros nada atentos

Ventajas: Tripulación atenta

Ventajas: The flight was pleasant and direct. Quite and a relaxed atmosphere.

Desventajas: The food aelecation was poor. No complimentary drinks or snacks. At a minimum shouldn’t this be a given?

Ventajas: Quick

Desventajas: Gate decision because we had to wait until last minute to announce

Desventajas: Departure ñate without information

Ventajas: El precio

Desventajas: Se atraso 2 horas.

Ventajas: Good, friendly staff. Quick flight as far as in the air.

Desventajas: 3 hour delay, come on... tight fit. Everything else made it uncomfortable but it was a 98$flight so what are ya gonna do?

Ventajas: El Personal muy amable y buen precio

Desventajas: El espacio entre los asientos

Desventajas: The layover was very long but Detroit is a very nice airport.

Ventajas: By far the best airline and best service in Mexico, great customer service at airports and on plane. Will be flying aeromexico from now on.

Desventajas: Customer service call center were rude and had no options to fix the problem with my seating, was reffered to email complaint center that has not returned an answer.

Ventajas: El piloto al momemto de aterrizar...EXCELENTE

Ventajas: None of the above. Ground crew that does not really understand the costumer.

Desventajas: Always remember to present your rights to the crew.

Ventajas: It was a basic flight. Their check in system was down so they had to hand write boarding passes and baggage tags. They were professional and patient even when a customer started cursing because his bags could not be checked all the way to his final destination due to the computer issues.

Ventajas: The new plane. The food.

Desventajas: No entertrainment system the whole trip. The flight was delayed over an hour due to overbooked flight.

Desventajas: Tener internet en el avión para usar la app que promocionan en su revista

Ventajas: Everything was ok except the audio

Desventajas: I could not use my earphones because the entry was blocked. You should get it fixed. Seat 23D

Ventajas: El vuelo y su precio

Desventajas: Es lo más incómodo que he usado en una aeronave, no aguanto la espalda cada vez viajo con VivaAerobus

Desventajas: Check-in took 75 minutes because they kept moving the late people up to the front of the line. Yet other lines moved quickly. Not well organized

Ventajas: We got to the airport and the lady that helped us add an extra bag was amazing trying her hardest to make it the cheesesteak possible. She weighed and re weighed our bags until we had the cheapest option. We ended up having to pay for 1bag upgrade (2-55lbs) that was 75$ Then the flight it’s self the flight attendants were every nice and tried to wander any questions I had. Chips were stale. Comfort of the flight was no worse than any other flight I’ve been on.

Desventajas: I will not book with kiwi.com EVER again because they messed up my baggage. I originally wanted 3-55lb bags but bought 5-33lb bags when I enquirer about upgrading to 3-55lb bags they ended up miss understanding my wishes and took away 2bags and I still only had 33lbs per bag... by then it was to close to the date we were leaving so they couldn’t fix it and I was told I wasn’t going to get a refund... and that I would have to buy my baggage upgrade at the airport. I could try but it wasn’t likely.

Ventajas: Everyone was nice

Desventajas: Didn’t like i wasnt told i was going to sit separate from my husband and son