Encuentra vuelos baratos de Cancún a Miami

Ventajas: Genial la tripulación

Desventajas: Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen.

Ventajas: these aircraft are confyy...the staff super helpful to be honest i would rather fly with aero mexico than one of the u.s.a airlines for ex: american airlines ect.... and their selction for entertaiment was huge and up to date with all the latest stuff...

Ventajas: Todo

Ventajas: Seats

Desventajas: Nothing

Ventajas: To

Ventajas: these aircraft are confyy...the staff super helpful to be honest i would rather fly with aero mexico than one of the u.s.a airlines for ex: american airlines ect.... and their selction for entertaiment was huge and up to date with all the latest stuff...

Desventajas: Was not able to travel because of the virus, I was suppose to visit my parents

Ventajas: Crew was ok

Desventajas: The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing

Desventajas: La comida

Desventajas: Solo me cobraron y tuve que comprar otro vuelo al no estar confirmado

Ventajas: Everything

Desventajas: N/A

Ventajas: Service was great

Desventajas: Nothing

Desventajas: 1h late departure, but we arrived at the expected time. Seats were not very confortable, but everyone had an individual tv. We bought a flight Montreal-Mexico-Panama City, but for some reasons, it was impossible to get boarding passes for the second part of this flight... We had to check-in again in Mexico city.

Desventajas: Que no retrasen vuelos por motivos sin explicación

Ventajas: Crew was amazing...

Desventajas: Will be better if we can get off the plane sooner and faster cause it really takes too long..

Desventajas: Seat space

Ventajas: Seats are good

Desventajas: Punctuality

Ventajas: My flight arrangements was not found I had to purchase new tickets and spend additional money for something I had already paid it took me almost all day to get everything straightened out it was the worse experience ever.

Desventajas: Refund me my money back

Desventajas: Solo me cobraron y tuve que comprar otro vuelo al no estar confirmado

Ventajas: My experience was horrible. Aeromexico canceled my sons flight without notice or reimbursement, they forced me to abandon my minor son in a foreign country and extorted me to pay for a new return ticket on top of what I already paid through kayak.

Desventajas: Not allow the airlines to cancel your ticket, extort you to buy another and force you to separate from you minor children leaving them in a foreign country. Horrible experience to say the least

Desventajas: Check in it take more the 20 min. Because they have trouble founding the name even with confirmation num. In flight it was 1 person sick fully cover up from head to toe with out giving information to passengers ahead. My mom have heart problems and I was already concerned for her to travel and with no heads up of someone sick inside the plane my mom was more nervous the normal

Ventajas: Service was great

Desventajas: Nothing

Desventajas: Better seats and better communication as it took so long to get our luggage, I would have been fine waiting but they kept changing the location where we were supposed to get our luggage from

Desventajas: Food

Desventajas: Solo me cobraron y tuve que comprar otro vuelo al no estar confirmado

Ventajas: El proceso para realizar la documentacion del equipaje es un poco lento ya que destinan poco personal para ello.

Desventajas: No me parece bien que cobren el equipaje documentado, anteriormente no había visto eso en Aeromexico.

Ventajas: Crew was ok

Desventajas: The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing

Desventajas: Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen.

Ventajas: Nothing exceptional, but it got me there smoothly and in one piece.

Desventajas: I found the seats to be particularly uncomfortable but otherwise nothing was wrong.

Ventajas: This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson.

Desventajas: I am completely satisfied with the airline and its services.

Ventajas: Nothing.

Desventajas: Disaster of a flight - two hours late and blew connections in Mexico City for 11 people in our group.

Ventajas: I wi not use aeromexico again

Desventajas: Everything, see prior notes

Ventajas: Friendly crew, but that is pretty normal for Aeroméxico and expected. Glad the seats had the flip up sides to keep ones sleeping head from falling too far to either side

Desventajas: A few more degrees of seat recline the meals could have been much better.

Ventajas: Seats

Desventajas: Nothing

Desventajas: Solo me cobraron y tuve que comprar otro vuelo al no estar confirmado

Desventajas: Seat space

Desventajas: La comida

Desventajas: Solo me cobraron y tuve que comprar otro vuelo al no estar confirmado

Desventajas: no tuvimos entretenimiento en todo el vuelo, en un viaje de 12 horas me parece inaudito que no tngamos hoy en dia este servicio, el personal estaba distraido, cuando s ele pregunto por el servicio de entretenimiento dijo que lo resetearían y luego de 2 hrs.que no sabian que pasaba pero el problema se ve que lo teneian desde que abrodamos, lo cual quiere decir que no lo corrigieron en tierra, la comida fue exactamente l amisma en mi vuelo de ida a Madrid y 15 dias después era el mismo menu, quizas tener una pequeña variante, se agradecería. Yo tenia la impresión de que aeromexico había mejorado pero me decpcionó este vuelo. Ojala tomen en cuenta los comentarios.

Ventajas: Crew was super amazing and friendly! Very good service also!

Desventajas: No seat back entertainment..

Ventajas: The crews were super accommodating and my seat was so comfortable I actually feel asleep which is something I have never done on a plane before.

Desventajas: Load the plane from back to front. It makes sense as people leave the plane from front to back

Ventajas: Movies on any flight is great.

Ventajas: Delayed

Ventajas: PARA EMPEZAR, EL VUELO SE ATRASO 4 HORAS. YO VIAJO CON UNA NIÑA DE 2 AÑOS. NO ME DAN VALES DE COMIDA, ME COBRAN 3 MALETAS (COSA QUE ES ILEGAL). MI VUELO ATERRIZÓ EN LA CIUDAD DE MEXICO 3 DE LA MAÑANA. NO RECIBÍ NI 1 PESO DE RECOMPENSA DE TODO LO PERDIDO Y EL MAL DÍA QUE ME HICIERON PASAR

Desventajas: no tuvimos entretenimiento en todo el vuelo, en un viaje de 12 horas me parece inaudito que no tngamos hoy en dia este servicio, el personal estaba distraido, cuando s ele pregunto por el servicio de entretenimiento dijo que lo resetearían y luego de 2 hrs.que no sabian que pasaba pero el problema se ve que lo teneian desde que abrodamos, lo cual quiere decir que no lo corrigieron en tierra, la comida fue exactamente l amisma en mi vuelo de ida a Madrid y 15 dias después era el mismo menu, quizas tener una pequeña variante, se agradecería. Yo tenia la impresión de que aeromexico había mejorado pero me decpcionó este vuelo. Ojala tomen en cuenta los comentarios.

Ventajas: My flight arrangements was not found I had to purchase new tickets and spend additional money for something I had already paid it took me almost all day to get everything straightened out it was the worse experience ever.

Desventajas: Refund me my money back

Ventajas: It was empty

Ventajas: see previous comments

Desventajas: see previous comments

Desventajas: Check in it take more the 20 min. Because they have trouble founding the name even with confirmation num. In flight it was 1 person sick fully cover up from head to toe with out giving information to passengers ahead. My mom have heart problems and I was already concerned for her to travel and with no heads up of someone sick inside the plane my mom was more nervous the normal

Desventajas: No veg option on overnight flight No orders of special meal online Keep changing gate Had to put bag up when fit under seat

Ventajas: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Desventajas: If they had not made us check in our carry on

Ventajas: The airline manage to put me on an earlier connection to Mexico City, very appreciated

Desventajas: Plane seats are very uncomfortable, not enough space

Ventajas: My flight arrangements was not found I had to purchase new tickets and spend additional money for something I had already paid it took me almost all day to get everything straightened out it was the worse experience ever.

Desventajas: Refund me my money back

Ventajas: US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines.

Desventajas: I am completely satisfied with my experience

Ventajas: Aeromexico Boeing 737s are great. No complaints here.

Ventajas: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.

Desventajas: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.

Ventajas: The airline manage to put me on an earlier connection to Mexico City, very appreciated

Desventajas: Plane seats are very uncomfortable, not enough space

Ventajas: To

Ventajas: Friendly crew, but that is pretty normal for Aeroméxico and expected. Glad the seats had the flip up sides to keep ones sleeping head from falling too far to either side

Desventajas: A few more degrees of seat recline the meals could have been much better.