Encuentra vuelos baratos de Ciudad de México a Aeropuerto de París-Charles de Gaulle

Ventajas: Na

Desventajas: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Ventajas: The crew

Desventajas: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Desventajas: La falta de informacion en el aeropuerto es nula. Han cambiado 5 veces la hora de salida y hasta que no llevaba 2 horas de retraso no ha aparecido nadie en el mostrador de embarque. Y luego han cambiado 3 veces la puerta de embarque

Desventajas: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

Ventajas: The entertainkeb5 was

Desventajas: As someone who is 6 feet tall, I was ridiculously uncomfortable the entire flight. My knees were pressed against the seat in front of me, and when the woman in front of me reclined, I couldn't even unfold the tray due to a lack of space. I was very unhappy,

Desventajas: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Desventajas: Too warm in the cabin

Ventajas: Crew was good. Seats comfortable.

Desventajas: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Desventajas: La comida

Ventajas: I wi not use aeromexico again

Desventajas: Everything, see prior notes

Desventajas: Seat space

Desventajas: Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen.

Ventajas: Excelente trato

Desventajas: Todo bien

Ventajas: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Ventajas: The crew was astounding

Desventajas: La falta de informacion en el aeropuerto es nula. Han cambiado 5 veces la hora de salida y hasta que no llevaba 2 horas de retraso no ha aparecido nadie en el mostrador de embarque. Y luego han cambiado 3 veces la puerta de embarque

Desventajas: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Desventajas: A refund. I tried to cancel but.they would not let me.

Desventajas: This has been the most convenient way I’ve ever traveled.

Ventajas: Crew members were very friendly.

Desventajas: It would help to train them on how pour wine without spilling.

Desventajas: 1 hour delay in departure from Lisbon

Ventajas: The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces.

Ventajas: Smooth boarding process

Desventajas: Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them.

Ventajas: Nothing

Desventajas: Everything

Desventajas: no tuvimos entretenimiento en todo el vuelo, en un viaje de 12 horas me parece inaudito que no tngamos hoy en dia este servicio, el personal estaba distraido, cuando s ele pregunto por el servicio de entretenimiento dijo que lo resetearían y luego de 2 hrs.que no sabian que pasaba pero el problema se ve que lo teneian desde que abrodamos, lo cual quiere decir que no lo corrigieron en tierra, la comida fue exactamente l amisma en mi vuelo de ida a Madrid y 15 dias después era el mismo menu, quizas tener una pequeña variante, se agradecería. Yo tenia la impresión de que aeromexico había mejorado pero me decpcionó este vuelo. Ojala tomen en cuenta los comentarios.

Ventajas: El proceso para realizar la documentacion del equipaje es un poco lento ya que destinan poco personal para ello.

Desventajas: No me parece bien que cobren el equipaje documentado, anteriormente no había visto eso en Aeromexico.

Desventajas: Was not able to travel because of the virus, I was suppose to visit my parents

Desventajas: Las peliculas, actualizarlas, no servía el cargador usb

Ventajas: nada. el vuelo fue cancelado

Desventajas: la intervencion de ustedes con las aerolineas... nadie me dice que paso con el vuelo

Ventajas: Nothing.

Desventajas: Disaster of a flight - two hours late and blew connections in Mexico City for 11 people in our group.

Desventajas: Plane was late , and they dis not get my suitcasz

Ventajas: Fast and courteous service. Hassle free. I would most definitely fly again with Aeromexico.

Ventajas: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Desventajas: Nothing,just the seats. Cleanliness was perfect

Desventajas: Klm is the best, even on a 40min they served small breakfast.

Ventajas: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Desventajas: I flew economy and all was good and appropriate to the level.

Ventajas: The crew was professional & friendly

Desventajas: Food was terrible honestly, entertainment system didn't work on 1st flight.

Ventajas: Nice crew

Desventajas: Not loose my luggage:)

Ventajas: Yeah Everything well organized

Desventajas: I believe so

Desventajas: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Ventajas: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Desventajas: It would be nice if at least snacks and a cup of water were provided.

Desventajas: Rude check in lady who said I needed to check bag (but didn’t. Loads of space)

Desventajas: This has been the most convenient way I’ve ever traveled.

Ventajas: My air hostess was very friendly and kind

Desventajas: Food for vegetarians

Desventajas: 1 hour delay in departure from Lisbon

Desventajas: Even a small coffee/tea service would be a nice addition.

Desventajas: A refund. I tried to cancel but.they would not let me.

Ventajas: nothing

Desventajas: everything

Ventajas: I wi not use aeromexico again

Desventajas: Everything, see prior notes

Ventajas: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Desventajas: If they had not made us check in our carry on

Desventajas: An extra food option could have been better. Very nice flight overall

Desventajas: Check in it take more the 20 min. Because they have trouble founding the name even with confirmation num. In flight it was 1 person sick fully cover up from head to toe with out giving information to passengers ahead. My mom have heart problems and I was already concerned for her to travel and with no heads up of someone sick inside the plane my mom was more nervous the normal

Ventajas: Tripulación amable Buen servicio

Desventajas: Avion incomodo Sin conexiones para cargar telefono Sin entretención abordo

Desventajas: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Ventajas: The crew was professional & friendly

Desventajas: Food was terrible honestly, entertainment system didn't work on 1st flight.

Ventajas: The crew.

Desventajas: The time between flights.