Encuentra vuelos baratos de Santiago de Querétaro a Ciudad de México (QRO - MEX)

Desventajas: I got there on time to board, but my mobile boarding pass will not scan. At which point I was asked to go back to the check in counter to have another one printed. Ended up missing the flight because of that. No refunds whatsoever. Apparently the boarding pass issue is common with Aeromexico at ORD

Desventajas: Entertainment system stopped working 1/3 of the way into the 4 hr flight. Gate personnel at LAX were not ready for our arrival and it took an exceedingly long time to deplane. Initial beverage service was slow - didn't begin until 30-40 minutes after take off

Ventajas: Gate staff was nice, proactive and understanding of my situation and they promptly put me on the next flight.

Desventajas: The hotel the airline was offering wa a terrible option. I had to book a new hotel with no credit vard and it’s been a nightmare so far. Can’t order food.

Ventajas: La disponibilidad para poder mensajear, así no estás desconectado

Desventajas: Cambiar las películas

Ventajas: The flight left right on time and even arrived 15 minutes earlier than scheduled to Vancouver. Crew were all friendly.

Desventajas: Food was okay but could have been better.

Ventajas: The crew was amazing. Made my mom feel welcomed and special.

Ventajas: La tripulacuon en general

Desventajas: Los asientos y la comida

Ventajas: Todo ha sido una experiencia increíble. Gracias.

Ventajas: The services and the comfort

Desventajas: Everything its good

Ventajas: The crew was amazing. Made my mom feel welcomed and special.

Desventajas: Estuvimos 1hr en la fila para documentar y sobrevendieron el vuelo.. no me pasó a mí peor mucha gente se quedó sin lugar

Ventajas: La tripulación muy atenta

Desventajas: Que cambien los asientos por nuevos o más cómodos

Ventajas: Crew was great and the flight was nice other than the one issue.

Desventajas: Lady told me my bag was too big and tried to force me to check it. I’ve flown all over the world with this bag and never had a problem. Also when I walked down to the plane, I just walked right in and the bag fit perfectly and nobody said anything. She needs help with how she handles these things.

Ventajas: La disponibilidad para poder mensajear, así no estás desconectado

Desventajas: Cambiar las películas

Ventajas: Love the crew. Full meals. And early arrival!

Desventajas: Comida

Ventajas: The snacks

Desventajas: More snacks

Ventajas: Muy bueno

Desventajas: Si los recomendaría

Ventajas: The extras that I was not used to anymore, like a snack and movies. Also punctuality.

Desventajas: Same problem with first flight, was charged again for checked luggage because I have a connection in Dallas even though the ticket was purchased at the same time

Desventajas: Espacio

Ventajas: The peanuts!

Desventajas: More space between seats

Desventajas: They pushed my flight forward 15 hours but didn't tell me until five hours before my flight. Not only that but they didn't change the second leg of my trip so I was on the phone for an hour trying to straighten it out. Very stressful.

Ventajas: Nothing

Desventajas: Everything

Ventajas: Crew very attentive

Desventajas: old people assistances not enough chairs even so guide people to the plain

Ventajas: The seats were a bit cramped, and didn't recline much, but they were okay. The attendants were nice.

Desventajas: The lunch/dinner was kinda lame, but most airlines give you nothing these days, and the booze was free, and they gave you two rounds, so it was better than most.

Ventajas: Se demoró 4 horas

Ventajas: The crew was lovely and the flight felt short since the entertainment sytem was available and operational.

Desventajas: Much better than some other airlines no names mentioned.

Ventajas: Servicio

Desventajas: Salida del avión

Ventajas: Chech in crew poor attitude

Desventajas: Better attitude

Ventajas: Todo ha sido una experiencia increíble. Gracias.

Desventajas: I reviewed the wrong one. My last comment and score was for this flight. My last flight even though the spaces were smaller I had no problems with my bag and it was a nice flight.

Ventajas: The crew was lovely and the flight felt short since the entertainment sytem was available and operational.

Desventajas: Much better than some other airlines no names mentioned.

Ventajas: Again, that you managed to be on time and that a 45 minute connection went flawlessly.

Desventajas: 2 hour delay, terrible

Ventajas: Crew members are great and always willing to help

Desventajas: Seats could be more comfortable

Ventajas: Crew was great

Desventajas: Wi-Fi never worked going both directions. Also the gate was changed twice. The last change was less than 30 mins before departure and I almost missed my flight!

Ventajas: Early arrival.

Desventajas: Boarding process.

Ventajas: Great cabin service from Ruben

Desventajas: Pretty basic food offering

Desventajas: They pushed my flight forward 15 hours but didn't tell me until five hours before my flight. Not only that but they didn't change the second leg of my trip so I was on the phone for an hour trying to straighten it out. Very stressful.

Desventajas: Same problem with first flight, was charged again for checked luggage because I have a connection in Dallas even though the ticket was purchased at the same time

Ventajas: La tripulacion

Desventajas: los asientos

Ventajas: La disponibilidad para poder mensajear, así no estás desconectado

Desventajas: Cambiar las películas

Desventajas: Comida

Ventajas: La disponibilidad para poder mensajear, así no estás desconectado

Desventajas: Cambiar las películas

Desventajas: I was worried about traveling with a fractured humerus to Guadalajara. The crew took an extra step to make sure I was comfortable and moved me to the first row without asking to be moved. That was a huge relief knowing that if I had to use the restroom I didn’t have to wake up anyone.

Ventajas: Crew members are great and always willing to help

Desventajas: Seats could be more comfortable

Ventajas: Nada

Desventajas: Vuelo sobrevendido. Atrasos en la salida. Sumamente ruidoso y asiento sin pantalla propia, sino dos filas adelante a control remoto.

Ventajas: Great crew and good pilot.

Desventajas: No onboard entertainment and no meal selections.

Ventajas: El personal muy amable, el vuelo venía muy lleno y aún así el servicio excelente

Desventajas: El sistema de entretenimiento falló y las películas ya llevan mucho tiempo. No las han actualizado

Desventajas: They pushed the first leg of my flight forward 15 hours, but only told me 5 hours before my flight, and they didn't even change the second leg. Was on the phone for an hour trying to get a new flight, and there were very few options. Very stressful.

Ventajas: The extras that I was not used to anymore, like a snack and movies. Also punctuality.

Desventajas: La comida

Ventajas: La tripulacuon en general

Desventajas: Los asientos y la comida

Ventajas: Great crew and good pilot.

Desventajas: No onboard entertainment and no meal selections.

Ventajas: Crew very attentive

Ventajas: La tripulación muy atenta

Desventajas: Que cambien los asientos por nuevos o más cómodos

Ventajas: Great cabin service from Ruben

Desventajas: Pretty basic food offering

Ventajas: Buen vuelo...

Desventajas: Comida... cantidad y sabor y variedad

Ventajas: La tripulacuon en general

Desventajas: Los asientos y la comida

Ventajas: I love to fly with aeroMexico. service and safety.

Desventajas: all good.

Desventajas: old people assistances not enough chairs even so guide people to the plain

Ventajas: Nada

Desventajas: Vuelo sobrevendido. Atrasos en la salida. Sumamente ruidoso y asiento sin pantalla propia, sino dos filas adelante a control remoto.

Ventajas: The time, wasn't long flight

Ventajas: Nada

Desventajas: Vuelo sobrevendido. Atrasos en la salida. Sumamente ruidoso y asiento sin pantalla propia, sino dos filas adelante a control remoto.

Ventajas: Amazing crew. Comfortable seats and I liked the 2 seats across instead of 3.

Desventajas: Everybody boarded at the same time, it wasn’t by zones. Some sort of entertainment would’ve been nice.

Ventajas: Departure and arrival times were accurate.

Desventajas: There were a few seats (mine included) who didn’t have a blanket. The AC was set to a VERY low temperature.

Ventajas: The services and the comfort

Desventajas: Everything its good

Ventajas: Great crew and good pilot.

Desventajas: No onboard entertainment and no meal selections.

Ventajas: On time

Desventajas: Seat space is miserable

Desventajas: Same problem with first flight, was charged again for checked luggage because I have a connection in Dallas even though the ticket was purchased at the same time

Ventajas: the seats do not recline and are uncomfortable

Desventajas: the seats do not recline and are uncomfortable

Desventajas: Flight was delay 3:30 hrs

Ventajas: Crew was great

Desventajas: Wi-Fi never worked going both directions. Also the gate was changed twice. The last change was less than 30 mins before departure and I almost missed my flight!

Ventajas: Servicio

Desventajas: Salida del avión