The towels and bedding were clean. The bathroom was clean. There was a nice TV. The place was older and shabby. It is motel-style, with the room door opening to the parking area, which feels less safe for a solo female traveler.
The price point wasn't bad. The shower stopped working in the middle of the shower and there were bugs and a musty smell in the room.
It was close to Bridgestone Arena. Good breakfast. The coffee maker in my room did not work. Why do they give 4 guests 3 towels and washcloths??
The staff was very nice and helpful! The breakfast was very good! The bathroom door in the room squeaked, and the drain in the shower didn't drain very well sometimes.
Stayed here for one night while passing through Tennessee on the way to Colorado. Room was perfect for just that reason. Clean bathroom, comfortable beds, friendly staff. About 5 minute Uber/Taxi ride from downtown Nashville. Free parking, lots of space. This hotel is good for one or two nights just passing through. Probably wouldn't stay there longer than that.
Friendly desk staff helped us with a Business Center Ian's fax issue. The Bait and Switch location! I requested an airport hotel and this is what popped up, and the map view shows the airport runways. HOWEVER, it is a 3 mile taxi ride, since they do not have a shuttle service and do not have a restaurant. Disappointing!
AWESOME location. The room and bathroom felt very clean and comfortable. The air conditioner was fantastic and the bed was super comfortable. The breakfast area the next morning was very clean too. The area wasn't bad--I wouldn't go wandering around late at night necessarily, but it wasn't bad during the day.
This guest did not leave comments about this hotel.
Very nice and friendly desk clerk upon check in. Room was very nice and clean. Mini fridge was ice cold. Shower water kinda spit and sputtered at times and seemed like weak preasure.
breakfast, cleanliness pool, construction
Location was good Run down. Even though they are renovation, they have a lot to do.
Hotel staff very knowlegdable with the area. Great personality the clerck had.
Tony Gonzalez is a asset to the Holiday chain. He was very helpful and friendly. About a block from the hotel was run down and not a very nice area.
Breakfast started at 6:30 am, which I think is too late. Plus, the person running the breakfast was not courteous or friendly.
Rooms are clean. Beds are comfortable. Cleaning staff and breakfast hosts were very kind. We were given our room keys in which there was already someone staying. Walked right in on a very obviously taken room with clothes and bags everywhere. This could've easily been a bad situation if the person thought we were breaking into the room. Now instead of a king bed room that we paid good money for, we were given a 2 queen bed room which we did not ask for, reserve or have any choice over. We were promised that a refund would be processed for the mistake and that they were very sorry for the inconvenience. Nothing has happened, not a single word has been spoken or mentioned at all since that same night about any kind of reimbursement. If someone walked into my hotel room unannounced I know it would not end well. This could've been a very dangerous situation especially considering the part of town that the hotel is located in. We didn't pay $350+ to Best Western for this kind of error with no effort to fix it at all except give us a sub par room that we didn't reserve. The only upside of the hotel is new renovations so it's clean, comfortable, and majority of the staff we ran into were kind.
Helped with Uber rides. Clean and friendly. Too far to downtown. Noisy neighbors. In the hallway woke us up at 5:00 am.
The complete package. I couldn't find any fault.
I saw cockroaches in my room
Price Location, Area,
Location was a few miles out of downtown, $12 cab fare to get to the center of downtown. Front desk staff called a cab for us, we thought they might have a shuttle but they did not. When dropping us off the cab driver told us the motel was in a, "bad part of town, don't leave your room until morning." The jacuzzi jets didn't work but we liked the room anyways. There was a king bed and a pull out couch so could sleep up to 4 comfortably. Doors had extra dead bolts so I felt very safe. We saw one adorable stink bug type insect, but we let him hang out inside because it was cold outside.