El personal era simpático y agradable Hay un montón de moscas de la fruta en la habitación que olía mal. El inodoro era muy pequeña. Las camas eran chirriantes.
Que cobran doble.
El personal de recepción era estupendo... Por la tarde ofrecieron un pica-pica de cortesía muy bueno. No había servicio de habitaciones después de las 16:00 así que no me pudieron cambiar las toallas.
cercanía aeropuerto, servicio shuttle, staff agradable nada
The location is great for proximity to downtown and Vanderbilt. The bar and lobby areas are nice. Bartenders were friendly and had good wine suggestions. There was a wedding on Saturday that took over the entire lobby for much of the day and night, so that cut down on our enjoyment. Friday night we enjoyed having a glass of wine in the lobby while listening to live music and waiting to meet friends for dinner. The shower stall was old and had mold and mildew stains in the grout. We were awakened several times during the night by people passing through in the hall. They weren't being excessively noisy; it seems to be a design flaw. I much prefer the Hutton. Even the Loews is better.
The location and historic charm are off the hook, Rooms we're lacking for the quality we were expecting.. All and all good stay...
The staff was amazing and super helpful! Everything was clean and nicely remodeled! The hotel has zero parking you have to pay to park which was very expensive!
Staff was wonderful. Rooms well appointed and comfortable beds The fitness facility could be expanded by a lot!!
Great view on 18th floor. Beds were exceptional. Furniture was comfortable, not just good looking. Did'nt turn it on, but large TV. Very easy key card swipe system. Friendly concierge and wait staff. Fast, plentiful elevators. Traffic noise waking me up. I was on the 18th floor! Construction noise. Not Westin's fault but not pleasant. No parking, which is cheap, but the biggest issue is that I could not get safely to the valet drop off area because of the construction. That, they could have dealt with. Outside bellhop valet seems beaten down by the construction chaos. Had two dazed, almost rude encounters. Had a bellhop push a cart between me and my wife while we were walking in to check in.