Encuentra vuelos baratos de Hermosillo a Cancún

Ventajas: El avión estaba súper limpio y en excelentes condiciones

Desventajas: Las peliculas, actualizarlas, no servía el cargador usb

Ventajas: The crew was nice for the most part

Desventajas: I was told I HAD to pick up my bag at the Mexico City layover, which turned out to not be true. Because I was told by 2 different people AND the flight announcement that I had to, it caused a lot of undue stress when I waited for my bag and it never showed up, because it was being sent all the way to Merida, my final destination. I thought my bag was lost, and I was scared flying to another country by myself, so it would have really helped my trip if they understood to tell me to look on my baggage receipt what city it said on there.

Ventajas: My flight arrangements was not found I had to purchase new tickets and spend additional money for something I had already paid it took me almost all day to get everything straightened out it was the worse experience ever.

Desventajas: Refund me my money back

Desventajas: Food

Ventajas: see previous comments

Desventajas: see previous comments

Ventajas: The fact that I made it to my destination on time was good. Flight attendants were very professional and attractive, pleasant to speak with.

Desventajas: It was a couple days ago and I had had a long previous day so I don’t recall anything that was so out of place that really requires any improvement.

Ventajas: nada. el vuelo fue cancelado

Desventajas: la intervencion de ustedes con las aerolineas... nadie me dice que paso con el vuelo

Ventajas: Seats

Desventajas: Nothing

Ventajas: The crew was nice for the most part

Desventajas: I was told I HAD to pick up my bag at the Mexico City layover, which turned out to not be true. Because I was told by 2 different people AND the flight announcement that I had to, it caused a lot of undue stress when I waited for my bag and it never showed up, because it was being sent all the way to Merida, my final destination. I thought my bag was lost, and I was scared flying to another country by myself, so it would have really helped my trip if they understood to tell me to look on my baggage receipt what city it said on there.

Desventajas: Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen.

Desventajas: Las peliculas, actualizarlas, no servía el cargador usb

Ventajas: Fast and courteous service. Hassle free. I would most definitely fly again with Aeromexico.

Ventajas: To

Desventajas: no tuvimos entretenimiento en todo el vuelo, en un viaje de 12 horas me parece inaudito que no tngamos hoy en dia este servicio, el personal estaba distraido, cuando s ele pregunto por el servicio de entretenimiento dijo que lo resetearían y luego de 2 hrs.que no sabian que pasaba pero el problema se ve que lo teneian desde que abrodamos, lo cual quiere decir que no lo corrigieron en tierra, la comida fue exactamente l amisma en mi vuelo de ida a Madrid y 15 dias después era el mismo menu, quizas tener una pequeña variante, se agradecería. Yo tenia la impresión de que aeromexico había mejorado pero me decpcionó este vuelo. Ojala tomen en cuenta los comentarios.

Desventajas: No veg option on overnight flight No orders of special meal online Keep changing gate Had to put bag up when fit under seat

Ventajas: Everyone was perfect...!!

Desventajas: Real meal is necessary, we appreciate the snacks but real meal is necessary.

Desventajas: Food and leg space were terrible. Flight to CUN didn't have individual TV screens and departed late.

Ventajas: El entretenimiento y comida

Desventajas: Precio , descuento, abordaje

Desventajas: The space between seats is tiny, even when I paid more, no internet during the fly, old movies, nothing new

Ventajas: see previous comments

Desventajas: see previous comments

Ventajas: nada.. el vuelo fue cancelado

Desventajas: la intervencion de ustedes con las empresas

Ventajas: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Desventajas: If they had not made us check in our carry on

Ventajas: Everyone was perfect...!!

Desventajas: Real meal is necessary, we appreciate the snacks but real meal is necessary.

Ventajas: I wi not use aeromexico again

Desventajas: Everything, see prior notes

Ventajas: The fact that I made it to my destination on time was good. Flight attendants were very professional and attractive, pleasant to speak with.

Desventajas: It was a couple days ago and I had had a long previous day so I don’t recall anything that was so out of place that really requires any improvement.

Ventajas: My flight arrangements was not found I had to purchase new tickets and spend additional money for something I had already paid it took me almost all day to get everything straightened out it was the worse experience ever.

Desventajas: Refund me my money back

Ventajas: Crew was amazing...

Desventajas: Will be better if we can get off the plane sooner and faster cause it really takes too long..

Desventajas: Better seats and better communication as it took so long to get our luggage, I would have been fine waiting but they kept changing the location where we were supposed to get our luggage from

Ventajas: Crew was ok

Desventajas: The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing

Desventajas: Que no retrasen vuelos por motivos sin explicación

Ventajas: It was empty

Ventajas: Todo

Ventajas: My experience was horrible. Aeromexico canceled my sons flight without notice or reimbursement, they forced me to abandon my minor son in a foreign country and extorted me to pay for a new return ticket on top of what I already paid through kayak.

Desventajas: Not allow the airlines to cancel your ticket, extort you to buy another and force you to separate from you minor children leaving them in a foreign country. Horrible experience to say the least

Ventajas: Nothing exceptional, but it got me there smoothly and in one piece.

Desventajas: I found the seats to be particularly uncomfortable but otherwise nothing was wrong.

Ventajas: Not a lot.

Desventajas: Our group of 11 missed our connecting flights in Mexico City because the plane was two hours late. Cost us thousands of dollars and a day of our time.

Ventajas: My experience was horrible. Aeromexico canceled my sons flight without notice or reimbursement, they forced me to abandon my minor son in a foreign country and extorted me to pay for a new return ticket on top of what I already paid through kayak.

Desventajas: Not allow the airlines to cancel your ticket, extort you to buy another and force you to separate from you minor children leaving them in a foreign country. Horrible experience to say the least

Ventajas: El entretenimiento y comida

Desventajas: Precio , descuento, abordaje

Ventajas: Not a lot.

Desventajas: Our group of 11 missed our connecting flights in Mexico City because the plane was two hours late. Cost us thousands of dollars and a day of our time.

Ventajas: Boarding was fast and easy.

Desventajas: The food was very bland, we had to wait 25 min on the tarmac waiting for take off.

Ventajas: Crew was ok

Desventajas: The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing

Ventajas: El proceso para realizar la documentacion del equipaje es un poco lento ya que destinan poco personal para ello.

Desventajas: No me parece bien que cobren el equipaje documentado, anteriormente no había visto eso en Aeromexico.

Desventajas: An extra food option could have been better. Very nice flight overall

Ventajas: Crew was amazing...

Desventajas: Will be better if we can get off the plane sooner and faster cause it really takes too long..

Ventajas: El tiempo de vuelo

Desventajas: Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen.

Ventajas: nada. el vuelo fue cancelado

Desventajas: la intervencion de ustedes con las aerolineas... nadie me dice que paso con el vuelo

Ventajas: these aircraft are confyy...the staff super helpful to be honest i would rather fly with aero mexico than one of the u.s.a airlines for ex: american airlines ect.... and their selction for entertaiment was huge and up to date with all the latest stuff...

Desventajas: Was not able to travel because of the virus, I was suppose to visit my parents

Desventajas: Check in it take more the 20 min. Because they have trouble founding the name even with confirmation num. In flight it was 1 person sick fully cover up from head to toe with out giving information to passengers ahead. My mom have heart problems and I was already concerned for her to travel and with no heads up of someone sick inside the plane my mom was more nervous the normal

Ventajas: see previous comments

Desventajas: see previous comments

Ventajas: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.

Desventajas: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.

Ventajas: Seats are good

Desventajas: Punctuality

Ventajas: The crew was great except the pilot.

Desventajas: The worst landing I have ever experienced. We hit the ground very hard, it was jarring.

Desventajas: An extra food option could have been better. Very nice flight overall

Ventajas: good service

Desventajas: a better airplane

Desventajas: Seat space

Ventajas: I wi not use aeromexico again

Desventajas: Everything, see prior notes

Ventajas: PARA EMPEZAR, EL VUELO SE ATRASO 4 HORAS. YO VIAJO CON UNA NIÑA DE 2 AÑOS. NO ME DAN VALES DE COMIDA, ME COBRAN 3 MALETAS (COSA QUE ES ILEGAL). MI VUELO ATERRIZÓ EN LA CIUDAD DE MEXICO 3 DE LA MAÑANA. NO RECIBÍ NI 1 PESO DE RECOMPENSA DE TODO LO PERDIDO Y EL MAL DÍA QUE ME HICIERON PASAR

Ventajas: Nothing exceptional, but it got me there smoothly and in one piece.

Desventajas: I found the seats to be particularly uncomfortable but otherwise nothing was wrong.