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Ventajas: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Ventajas: Nothing

Desventajas: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Ventajas: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Desventajas: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Ventajas: It was great.

Ventajas: Stewardesses were pleasant

Desventajas: I had a basic economy so there was nothing I could have changed. The flight was good and captain alerted us frequently of status. Overall good

Ventajas: Prices and service

Desventajas: Everything its perfect service

Ventajas: Free direct tv

Desventajas: Poor complimentary headphones; temperature was cold duration of flight; sat on plane for an hour before taking off waiting to de-ice; very rough landing.

Ventajas: Fue un buen vuelo...

Desventajas: El espacio para las piernas entre los asientos es muy reducido.

Ventajas: Nothing

Desventajas: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible

Desventajas: Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat

Desventajas: I like everything about the flight

Ventajas: The crew was excellent! Great service.

Desventajas: More options in movies of other languages.

Ventajas: Really nice crew and quite good food

Desventajas: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Desventajas: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.

Ventajas: Promptness in service!

Desventajas: Food

Ventajas: Brand new A321 Neo

Desventajas: Couldn't find a way to recline seat

Ventajas: On-time performance, upgrades, staff

Desventajas: Food is awful if you compare with other major airlines products. Very old plane

Ventajas: Lovely staff, new plane, great entertainment options

Ventajas: Flight delayed. Missed connecting flight

Ventajas: Economy seating for such a small plane was great.

Desventajas: This flight- one of the crew (female) had a miserable attitude. Like we were an inconvenience.

Desventajas: The person who made the safety speech and other announcements spoke so rapidly as to slur words together. I believe I did not understand anything that she said.

Desventajas: Seat was tight in the shoulders 3 wide for a grown man.

Ventajas: Crew was very nice and helpful. Flight on time information forthcoming.

Desventajas: More room in seats.

Desventajas: Delayed

Ventajas: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Desventajas: Boarding staff was rude Bus transport from plane to terminal

Desventajas: Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat

Ventajas: Nothing.

Desventajas: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Ventajas: World class

Desventajas: Boarding was delayed due to crew unavailability. Entertainment did not work due to connectivity issued during flight. No cookies nor snacks were served vs outbound flight where they offered 3 snacks!

Ventajas: Seat was okay. We sat on the tarmack when we arrived and missed our connection flight. United was able to get us on a flight home in 2 more hours. The immigration counter was the real roadblock. One agent and 500 people

Desventajas: Being able to make our flight

Ventajas: Thanks for bringing us water when my husband needed to take some medication, some airlines won’t do that.

Desventajas: Excessively busy at DIA, seemed under staffed, lines stretching across the airport.

Ventajas: Yes it was a smooth comfortable flight

Desventajas: Everything was fine

Ventajas: Wasn’t a crowded flight so had room to spread iut

Desventajas: The food choices

Desventajas: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Ventajas: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Ventajas: They crew were super amazing the food was delicious

Desventajas: Well I’m tall and I was having a little trouble sleep

Desventajas: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Desventajas: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Ventajas: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Desventajas: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Ventajas: Food

Desventajas: Checking in was a disaster. Took a long time. Lady wasn’t sure if we were going to embark as my son has two surnames. Ticket was matching middle and last name. She had to consult her superior that in front of us sayid it would be ok. Even after that She was challenging him. At the end it was all good. She had a very bad attitude.

Desventajas: crew could have been more professional, the signs for boarding were confusing

Ventajas: Flight delayed. Missed connecting flight

Desventajas: The plane was delayed due to waiting for people to clear customs.

Ventajas: The entertaiment movie & one of the crew very caring towards elderly

Desventajas: No delays

Ventajas: Crew was very nice and helpful. Flight on time information forthcoming.

Desventajas: More room in seats.

Ventajas: Drinks and snacks were fine.. Entertainment OK

Desventajas: Flight was 40 mins late. Plane was older than Noah's Ark.

Ventajas: Loved having all three seats on long fligjtb

Ventajas: Amazing crew

Desventajas: More entertainment options

Ventajas: Promptness in service!

Desventajas: Food

Ventajas: El personal es muy amable y atento. La comida es buena y no tuve problemas con mi asiento.

Desventajas: En general todo bien

Ventajas: The seat wasnt comfutable

Desventajas: I

Desventajas: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Ventajas: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Desventajas: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Desventajas: Late boarding

Ventajas: The crew was friendly and gave clear instructions, they worked as a team.

Desventajas: I would appreciate clearer information about bagge costs

Ventajas: seats were pretty cramped in economy

Desventajas: Eliminate an acceptable two and a half hours delay in take off time due to catering planning issues.

Desventajas: Timeliness