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Desventajas: Was delayed several hours, had to change crews in Vancouver, and landed in Toronto long after my connecting flight had already left. Instead of being Boston at 7pm, I got back at 11am the next day

Desventajas: More drinks, snacks

Ventajas: The food was excellent, jet airways was Rocking. Airfrance had excellent service.

Desventajas: Nothing

Ventajas: My flight was canceled

Ventajas: Super confortable

Desventajas: Ok

Desventajas: Depart on time

Ventajas: Everything thanks

Desventajas: Awesome thanks

Ventajas: Crew members went out of their way to ensure the passengers’ comfort.

Desventajas: Boarding process in Frankfurt was very confusing and haphazard. Some passengers had been pre-checked, others had not been- which delayed the boarding. Flight was an hour late. Baggage claim in Delhi was a mess- had to wait for more than hour to get one checked bag.

Desventajas: Flight delayed almost 2 hours without updates

Desventajas: Service is awful, they cancelled a flight and they reserved the wrong flight so we couldn't get to the destination. Had to change airline and extend our flight by 9 hours with our baby. Horrrrrrible experience. Staff didn't seem to care. They put everything on their supervisor and she tried to help

Ventajas: Boarding was fast.

Ventajas: The crew members were extremely kind and caring

Ventajas: nothing

Desventajas: everything

Ventajas: Good service

Desventajas: If you would update your media systems To be able to charge your Devices.

Ventajas: The entertainment, and service inside was very good.

Desventajas: Boarding process was disorganized and confusing.

Ventajas: The crew was fine. I did not like the seats, we could not be comfortable.

Desventajas: I already had my seats numbers but when we checked in they changed them. They were not comfortable at all, because I have 2 little girls, they could not lied down to be more comfortable.

Ventajas: La atención

Desventajas: Los asientos

Ventajas: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Ventajas: Nice attention and good food. Plane and seats are confortable

Ventajas: Onboard crew were nice and polite. Flight was on time (a rarity).

Desventajas: The boarding crew was rude and unpleasant, the plane was boiling hot.

Ventajas: Yes

Desventajas: Everything was good

Desventajas: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Ventajas: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Desventajas: Food quality was not so good.

Desventajas: Don’t be late

Ventajas: The crew was amazing, flight on schedule and good entertainment.

Desventajas: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Desventajas: I congratulate the KLM crew!

Ventajas: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Desventajas: the headrest is hard. Apart from that- all was fine

Desventajas: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Ventajas: The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up.

Desventajas: We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead.

Ventajas: Crew was very friendly

Desventajas: It was 45 min late so that needs fixing

Ventajas: The crew was fantastic

Desventajas: It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner.

Ventajas: Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around

Desventajas: Free drinks throughout the entire flight

Ventajas: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Desventajas: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

Desventajas: Seats in economy are tight.

Desventajas: Row was very crowded. Seats much too close together.

Desventajas: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.

Desventajas: Puntualidad, el vuelo ha salido dos horas tarde

Ventajas: crew was great, seats were comfortable

Desventajas: departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine

Ventajas: Staff were friendly and seats in business were super comfortable.

Ventajas: Food

Desventajas: Seat

Ventajas: The crew WAS amazing!

Desventajas: Not a thing! It was perfect

Ventajas: Boarding so efficient we left early and arrived super early.

Desventajas: WiFi on plane dropped out a lot.

Ventajas: Nothing

Desventajas: Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed

Desventajas: Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well.

Ventajas: The crew was fantastic

Desventajas: It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner.

Desventajas: Wifi was down all the way.

Desventajas: Screen tv was not working.long flight with no tv it’s boring...

Ventajas: Nothing

Desventajas: Flight was late, boarding was archaic, seat pitch in for economy was tighter than I am accustomed, Could not purchase foo or drink because cash was not accepted & my credit cards were denied for offline purchase. No snacks or drink machines in boarding waiting area. Crew looked uninterested

Desventajas: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Desventajas: Boarding was very slow.

Desventajas: Don’t be late

Ventajas: Friendly crew

Desventajas: KLM lost one piece of my luggage

Ventajas: La atención de la tripulación

Ventajas: Reasonable space in economy class seats

Desventajas: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Desventajas: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Ventajas: Food and service

Desventajas: Working wifi would be good. Better A/C. More comfortable seats

Ventajas: La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus.

Ventajas: Slow service.

Desventajas: Better communication!

Ventajas: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Desventajas: Food quality was not so good.

Desventajas: 1. In Flight Entertainment 2. Controlled In Flight Temperature