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Ventajas: The crew was pleasant

Desventajas: Baggage checkin & flight boarding was slow & disorganized.

Ventajas: Slow service.

Desventajas: Better communication!

Desventajas: Information on arrival time was not correct

Desventajas: Fix the damn KIOSKS at Vienna!

Ventajas: Crew was nice

Desventajas: All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens

Ventajas: Great crew, easy process overall

Desventajas: Make 1st class cheaper and give free wifi!

Ventajas: Boarding was on time and we arrived early. The staff was also very friendly

Desventajas: Service and crew at JFK was horrible! Worst I have ever been around. Staff could not have cared any less

Ventajas: Seats were cramped, we had a crazy woman in front of us who kept jolting her seat every 20 min. Or so. My wife was very upset and told the stewerdesses

Desventajas: Seating

Desventajas: Paying extra for Entertainment on a long-haul flight

Ventajas: I was able to upgrade to business class at a reasonable rate. It was well worth it and the ticketing agent made it as easy as possible.

Desventajas: There could have been someone at the gate sooner to answer questions or complete upgrade transactions.

Desventajas: Boarding was done through a shuttle to the tarmac where the plane was parked. This eliminated the advantage of having boarding priority which was important since one person in our party had mobility issues.

Desventajas: Desastroso embarque sin organizacion, todos al monton sin orden ni poder dejar equipaje en cabina correctamente.

Desventajas: La incomodidad para colocar las maletas de mano en la cabina y la falta de ayuda del personal

Desventajas: They charged us extra for set 3 and it is on the back side of a bothersome curtain separating us from 1st class. As the plane took off it flew in our face. Flight attendants took great care of the 8 people up front and offered the rest of the plane the opportunity to buy stuff and drinks.

Desventajas: No AC

Ventajas: Amazing crew. Great food

Ventajas: Crew was awesome.

Desventajas: Great service, friendly team and most importantly great food

Ventajas: Seat was not comfortable

Desventajas: Seats

Ventajas: Check in process was fast and easy!

Desventajas: More comfortable seats

Ventajas: The crew was amazing

Ventajas: Smooth flight

Desventajas: It was delayed

Ventajas: Fine flight once we were in the air.

Desventajas: There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B.

Desventajas: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Ventajas: The crue was great. Food was great

Ventajas: -

Desventajas: Entertainment didn’t work, big delay broken seat

Desventajas: T5 needs many more drinking fountains.

Ventajas: All

Desventajas: Keep up the same spirit

Ventajas: The crew was nice

Desventajas: We were boarding later than expected Which caused some stress with connection flight

Ventajas: Everything! I never knew that Finnair was such a great airline.

Desventajas: Honestly, nothing could have been better.

Ventajas: A350, smooth and quiet. Nice plane

Desventajas: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Ventajas: Friendly and attentive crew.

Desventajas: There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass.

Ventajas: El personal

Desventajas: El retraso de la salida en los dos aeropuertos, dosseldorf y en tegel.

Desventajas: Fligjt canceled, bad customer support, lost bag

Desventajas: Retraso 2,5h

Ventajas: Crew was nice and reliable.

Desventajas: Beverages should be complimentary.

Ventajas: La tripulacion muy amable

Desventajas: Entretenimiento

Desventajas: They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse....

Desventajas: Baños muy sucios

Desventajas: Leg room is laughable and charging $65 to check a bag is ridiculous.

Desventajas: On time departure

Desventajas: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Ventajas: Crew was amazing

Desventajas: The food needs a lot of work

Ventajas: Crew

Desventajas: My flight tickets were mess up and I had to purchase new tickets . Horrible

Ventajas: Crew was very accommodating.

Desventajas: Flight was overbooked which caused an hour delay.

Ventajas: Crew was amazing. Good food. Comfortable seats

Desventajas: Music options along with the movies

Desventajas: Boarding was late and line was very lonf

Desventajas: Could be better, say, like with Singapore Airlines..

Ventajas: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Desventajas: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Ventajas: I liked the window seat.

Desventajas: They didn’t talk much about the landing card.

Ventajas: Smooth flight

Desventajas: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Ventajas: Flight landed on time

Desventajas: Gate was constantly changed with no audible notification at the gate and boarding process was mayhem

Desventajas: offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good.

Ventajas: Amazing crew and service.

Desventajas: Seat space extremely low for tall person.

Desventajas: Better, cleaner seats. Poor movie selection and nott to mention terrible food.

Ventajas: Seats were comfortable

Desventajas: Change in gate was not anounce

Desventajas: Riding a packed bus to the plane was awful.

Ventajas: Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings.

Desventajas: Nothing of note.

Desventajas: The flight was delayed and we could not check in online from home.