Encuentra vuelos baratos de Los Cabos a Londres-Gatwick

Ventajas: The aircraft (787)

Desventajas: The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.

Ventajas: Un montón de las piernas. En la hora de salida, la hora de llegada.

Desventajas: Comida a bordo un poco caro.

Ventajas: They kept us up to date about delays

Desventajas: The delays

Ventajas: Very modern

Desventajas: Newer movies

Ventajas: On time and fast

Desventajas: The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

Desventajas: Todavía estoy sentado en el aeropuerto de San Francisco. Con algo de suerte llegaré a Minneapolis a medianoche

Ventajas: Muy moderno

Desventajas: Nuevas películas

Ventajas: A tiempo y rápido

Desventajas: El avión era viejo, y se estaba desmoronando. No me permitieron volver a mi país de origen, me hicieron perder mi vuelo y me obligaron a comprar otro billete. ¡nunca volveré a ir con ellos! ¡Servicio al cliente deficiente! También los vuelos por la mañana son tan temprano que no hay tren lo hace a esa hora. Tendría que pasar la noche en el aeropuerto.

Desventajas: Boarding down the rain and cold morning was not oaky

Ventajas: A lot of leg room. On time departure, on time arrival.

Desventajas: Food on board a bit pricey.

Ventajas: On time and fast

Desventajas: The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

Ventajas: The aircraft (787)

Desventajas: The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.