Encuentra vuelos baratos a Basilea EuroAirport Swiss (BSL)

It felt like it was over before it even started!

Gate agent inATL helped an elderly man get on board early at my suggestion.Proud of our female pilot from ATL-PHF

I'm so used to the nice screens with free tv games and flight tracker and really missed that on this trip. I'm glad I decided not to pay to upgrade to comfort + this trip for the first time in a long time. I was able to use my tablet for flight tracker but could only see the map and not the stats

Nothing

Not enough legroom to make any flight enjoyable.

The staff are great very nice pleasant

Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice

The take off and landing was smooth not alot of bumps

O'Hare airport is too much of a confusing adventure. You get off the plane and you have to find the certain gate you need then proceed to the lower level which is a long,long,long walk then trying to figure out where your luggage is, but if you have the app of whatever plane you are using it is much easier. Does everyone know about this? I didn't.

The only TV/movie option was to pay almost $10 (this was a long flight, Newark to Portland, OR). Seats seem smaller and more cramped than some other airlines. Cost to check first bag is $30 (compared to $25 with some). Overall I will try to avoid this airline in the future.

Staff accomodating wheelchairs people is not really pleasant manner.

The uNited app could not stream video well. The connection was too slow. Too much buffering.

Snooth and efficiënt with a KLM service

No entertainment

Nice flight ...was comfortable travel ...good food.Thanks

No such things

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

The answers were defaulted with a star selection and I could not change it. Our air Canada flight for Vancouver to Maui was just OK. It was an Air Canada Jazz flight. Very uncomfortable seats (and we were in business class). The flight was uneventful and the service was great. I would change my answers above to 1 star for comfort; zero stars for entertainment. The movies were old and it was very hard to hear the shows with the ear buds they provided.

See above.

Everything except delay

3 hour delay thst redulted in missed connections in Seoul.

We paid $100 per person to choose our seats in advance and then when we boarded we had been bumped to a different location and my wife and I were sitting across the aisle from each other, unable to share a tablet to watch movies. The cabin crew was not helpful at all so we traded seats with another passenger who had also been bumped from his preferred seat. The entertainment system didn't work for an 11 hour flight.. are you kidding. We pressed the call button to see if it was just our inability to sign in but no crew member came. After 15 minutes the call light went off so we pushed it again, but the light was still on an hour later. We asked about it during the meal service and were very rudely dismissed. Long after meal service was finished we asked one more time to see if anything had changed and the crew member brought us a tablet to use that was loaded with movies. I'm not sure why they didn't do that earlier. Then 50 minutes before landing they literally pulled it out of our hands to store it away.

Great

Unable to change the star rating. They were preselected.

terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

Great quality and delicious even for economy. Excellent service and personable attendants.

The boarding process is poorly controlled and kind of unpleasant

Plenty of food

Left on time. Quick flight.

Delayed 45 mins making transfer for international flight difficult

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

The temperature on this overnight flight was sweltering Legroom was poor

terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage

I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together.

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

Crew, connections with other flights, entertainment

Lufthansa has always had great food quality but with this flight it was dissapointig.

Everything except delay

3 hour delay thst redulted in missed connections in Seoul.

Embarked late. Sat on runway for 30 minutes waiting to disembark. Missed ride to Eugene Or. Not happy.

It appears that Air Canada is doing the correct thing for passengers who have reserved their seats in advance....after many years of not applying their written policy of making them board after business class/disabled passengers/passengers with young children, they have created Zone 2 boarding which permits passengers with reserved seating to board immediately after them, therefore guaranteeing them overhead bin space. As we all know, a lot of passengers board with much more than one carry-on, which is a plague when boarding.

The crew was very attentive

As much as the flight was truly very good and the crew very friendly and helpful as much as the equipment (airplane, seats, entertainment) really shabby and certainly not worth the the 2500,00 $ I paid for a better seat. I could of flown with Air transat and get better than I got with Air Canada. I feel it was rip off. Quality - price not there . Please give your crew a better uniform. The ones they wear now is very sad and oldish looking. If I think this and am 67 years old, imagine what the younger generation thinks.