Encuentra vuelos baratos a China

flight crew is pleasant. cabin and toilets are clean.

I missed my connection to Washington DCA. Had to rebook for another overnight flight on United, which gets me into IAD in the morning. That is an extra expense for me. Hainan Airlines would not provide overnight accommodation in Seattle. poor selection of English language movies/TV

第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。

Crew members were great!

Boarding was a bit chaotic, we had to be bused from the terminal to the plane. But overall a good experience.

The hearphones sound quality is deplorable, and since the aircraft noise level is high is almost impossible to use it. Ok, that is easy to correct with no cost: remind the travelers to bring they own hearphones (I didn't bring mine) for best sound.

The answers were defaulted with a star selection and I could not change it. Our air Canada flight for Vancouver to Maui was just OK. It was an Air Canada Jazz flight. Very uncomfortable seats (and we were in business class). The flight was uneventful and the service was great. I would change my answers above to 1 star for comfort; zero stars for entertainment. The movies were old and it was very hard to hear the shows with the ear buds they provided.

See above.

My seat wouldnt stay reclined. I spent the hole flight pressing the button back. During the night I needed the assistance of the flight atendent. I had to press the button three times so that anyone could come to me. Didnt find the crew very willing to repeat some needed information about the food too. The airplane was full and simply there werent enough toilets for this amout of people there. Honestly, it was a terrible experience.

Smooth, on-time flight and okay service.

For relatively new aircraft, the comfort of AC’s 787-8 economy seats is not up to par. A frame cross member presses the back of the buttocks, there is minimal lower back support, and no protection from the hands and knees of passengers behind.

Everything except delay

3 hour delay thst redulted in missed connections in Seoul.

The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

We had to disboard on the tarmac and be bused to the terminal.

Everything in regards to Hainan.

I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

I appreciated the price, movie selection, and consider the food adequate

The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

Crew members were great!

Boarding was a bit chaotic, we had to be bused from the terminal to the plane. But overall a good experience.

The hearphones sound quality is deplorable, and since the aircraft noise level is high is almost impossible to use it. Ok, that is easy to correct with no cost: remind the travelers to bring they own hearphones (I didn't bring mine) for best sound.

I had to cancel my fight because my name did not perfectly match my passport. I got no refund and had to pay for a new flight.

Crew members were great!

Boarding was a bit chaotic, we had to be bused from the terminal to the plane. But overall a good experience.

crew service was good and friendly

baggage unloading was very slow.

Great

The headline says it all!

pilot’s operation of the plane is very good

there’s not enough snacks/food

Flight attendants were nice, friendly and accommodating.

Less beverage served. No coffee or tea was offered.

Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio.

Nothing

The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

We had to disboard on the tarmac and be bused to the terminal.

crew service was good and friendly

baggage unloading was very slow.

flight crew is pleasant. cabin and toilets are clean.

I missed my connection to Washington DCA. Had to rebook for another overnight flight on United, which gets me into IAD in the morning. That is an extra expense for me. Hainan Airlines would not provide overnight accommodation in Seattle. poor selection of English language movies/TV

The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

We had to disboard on the tarmac and be bused to the terminal.

Everything in regards to Hainan.

I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

The hearphones sound quality is deplorable, and since the aircraft noise level is high is almost impossible to use it. Ok, that is easy to correct with no cost: remind the travelers to bring they own hearphones (I didn't bring mine) for best sound.

I appreciated the price, movie selection, and consider the food adequate

The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

Nice staff friendly clean plane. Big plane for overseas. Enjoyed the variety of movies to watch for free.

Bathroom started off clean. 1/2 way into the flight not so clean. At the end no paper and dirty. Lack of maintenance in this area is a concern.

The answers were defaulted with a star selection and I could not change it. Our air Canada flight for Vancouver to Maui was just OK. It was an Air Canada Jazz flight. Very uncomfortable seats (and we were in business class). The flight was uneventful and the service was great. I would change my answers above to 1 star for comfort; zero stars for entertainment. The movies were old and it was very hard to hear the shows with the ear buds they provided.

See above.

Great

Unable to change the star rating. They were preselected.

My seat wouldnt stay reclined. I spent the hole flight pressing the button back. During the night I needed the assistance of the flight atendent. I had to press the button three times so that anyone could come to me. Didnt find the crew very willing to repeat some needed information about the food too. The airplane was full and simply there werent enough toilets for this amout of people there. Honestly, it was a terrible experience.

Service was great. Food was good.

Flight staff/crew were the best. And them planes top notch condition and amenities.

Anytime I looked to get help from there non-fight staff (customer service, reservation personnel,etc.) I found them rude, short and unhelpful.

crew and movives

food was so so.

Well equipped economy class. More leg room than others. Food is ok.

Other carriers tend to be cheaper(but also not as good)

Very good service, warm and thoughtful

第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。

crew service was good and friendly

baggage unloading was very slow.

I appreciated the price, movie selection, and consider the food adequate

The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

It was the most uncomfortable flight I can remember

The entertainment selection was nice.

The seats were uncomfortable.

I flew business class for this trip and loved the leg room!! Having frequently flown coach class on these overseas flights, I have a hard time folding my long legs into the cramped seats and arriving rested and in good humor. I can say unequivocally that the flight attendants give you much more personalized attention in business class. I didn't have to, but I preordered my meals and that info was registered, and that way I got what I wanted. I also made use of the Admirals Clubs during layovers.

Pretty standard flight

Inconvenient timing and overcrowded with obnoxious children sitting on laps. No attempts made to change their behavior by crew or parents.

Smooth, on-time flight and okay service.

For relatively new aircraft, the comfort of AC’s 787-8 economy seats is not up to par. A frame cross member presses the back of the buttocks, there is minimal lower back support, and no protection from the hands and knees of passengers behind.

The answers were defaulted with a star selection and I could not change it. Our air Canada flight for Vancouver to Maui was just OK. It was an Air Canada Jazz flight. Very uncomfortable seats (and we were in business class). The flight was uneventful and the service was great. I would change my answers above to 1 star for comfort; zero stars for entertainment. The movies were old and it was very hard to hear the shows with the ear buds they provided.

See above.

Nice staff friendly clean plane. Big plane for overseas. Enjoyed the variety of movies to watch for free.

Bathroom started off clean. 1/2 way into the flight not so clean. At the end no paper and dirty. Lack of maintenance in this area is a concern.

Everything except delay

3 hour delay thst redulted in missed connections in Seoul.

I appreciated the price, movie selection, and consider the food adequate

The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。

Very good service, warm and thoughtful

Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio.

Nothing

crew service was good and friendly

baggage unloading was very slow.

Crew members were great!

Boarding was a bit chaotic, we had to be bused from the terminal to the plane. But overall a good experience.

第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。

I appreciated the price, movie selection, and consider the food adequate

The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

Great

Unable to change the star rating. They were preselected.

The answers were defaulted with a star selection and I could not change it. Our air Canada flight for Vancouver to Maui was just OK. It was an Air Canada Jazz flight. Very uncomfortable seats (and we were in business class). The flight was uneventful and the service was great. I would change my answers above to 1 star for comfort; zero stars for entertainment. The movies were old and it was very hard to hear the shows with the ear buds they provided.

See above.

Good entertainment options

Sat near the back. Air Canada has installed new seating on this route that is absurdly close together, with truly the most inhospitable seat shape and unforgiving cushions. For a 5 hour flight, it was awful. My back hurts.

Everything except delay

3 hour delay thst redulted in missed connections in Seoul.