Busca vuelos baratos a Aeropuerto de Londres-Heathrow

Desventajas: Las peliculas, actualizarlas, no servía el cargador usb

Desventajas: Que no retrasen vuelos por motivos sin explicación

Ventajas: Everyone was perfect...!!

Desventajas: Real meal is necessary, we appreciate the snacks but real meal is necessary.

Desventajas: Food and leg space were terrible. Flight to CUN didn't have individual TV screens and departed late.

Ventajas: Great and friendly crew

Desventajas: In-flight system had some problems and seats seemed a bit uncomfortable

Ventajas: The crew

Desventajas: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Desventajas: I not get to go my flight, I couldn't get reimbursement

Desventajas: There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy.

Desventajas: Espacio entre asientos

Ventajas: Crew is very attentive and working hard during trying times.

Desventajas: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Ventajas: Smooth boarding process

Desventajas: Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them.

Desventajas: Too warm in the cabin

Desventajas: Too warm in the cabin

Desventajas: The pancake was not cooked enough couldn’t eat it

Ventajas: Great crew.

Ventajas: good noise cancellation

Ventajas: safe trip

Desventajas: no entertainment, no food, would like to be aware no food

Ventajas: Crew is very attentive and working hard during trying times.

Desventajas: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Desventajas: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Ventajas: My flight was canceled a week before take-off, due to COVID19

Ventajas: Everything perfect and arrive to destination on perfect time.

Desventajas: All positive.

Ventajas: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Desventajas: Move the drapes a few more inches back.

Ventajas: Comfort

Desventajas: Internet

Ventajas: The crews were pretty great!

Desventajas: The regulating of the temperature.

Ventajas: Crew were polite

Ventajas: Seats were comfortable.

Desventajas: There was no food or drinks on an international flight - you had to pay for even a coffee or tea ...... not acceptable!

Ventajas: Nothing actually

Desventajas: Everything

Ventajas: Are you kidding? Its BA. Nothing but the time and route were good.

Ventajas: The plane size & comfort was excellent. The staff were very friendly

Desventajas: N/A

Desventajas: Still don’t have my luggage yet

Ventajas: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Desventajas: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Ventajas: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Desventajas: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Desventajas: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Desventajas: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Ventajas: everything was fine. uneventful

Desventajas: Food

Ventajas: The crew were friendly and helpful as usual. No issues at all.

Desventajas: Really cannot complain about anything!

Desventajas: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Ventajas: Tripulación amable Buen servicio

Desventajas: Avion incomodo Sin conexiones para cargar telefono Sin entretención abordo

Desventajas: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Ventajas: Confort and kindness

Desventajas: It was too cold

Ventajas: Boarding was fast and easy.

Desventajas: The food was very bland, we had to wait 25 min on the tarmac waiting for take off.

Ventajas: The crew was great except the pilot.

Desventajas: The worst landing I have ever experienced. We hit the ground very hard, it was jarring.

Ventajas: Todo

Ventajas: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.

Desventajas: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.

Ventajas: Comfort

Desventajas: Wifi on klm

Ventajas: Fast boarding

Desventajas: Slow in refuelling, got us delayed for 40-

Ventajas: el vuelo se ha cancelado y no nos han dado explicaciones

Ventajas: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Desventajas: Nothing,just the seats. Cleanliness was perfect

Ventajas: Service was great

Desventajas: Nothing

Ventajas: It was empty

Ventajas: My flight arrangements was not found I had to purchase new tickets and spend additional money for something I had already paid it took me almost all day to get everything straightened out it was the worse experience ever.

Desventajas: Refund me my money back

Desventajas: La comida

Ventajas: El avión estaba súper limpio y en excelentes condiciones

Ventajas: I wi not use aeromexico again

Desventajas: Everything, see prior notes

Ventajas: Fallas del sistema de entrenamiento y nunca funcionó el wifi

Ventajas: Affordable prices

Desventajas: Boarding process very desorginized

Ventajas: Nothing.

Desventajas: Disaster of a flight - two hours late and blew connections in Mexico City for 11 people in our group.

Ventajas: To

Ventajas: Crew was amazing...

Desventajas: Will be better if we can get off the plane sooner and faster cause it really takes too long..

Ventajas: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Desventajas: If they had not made us check in our carry on